Welcome to the Basic 3CX Online Training Course! The course consists of a series of video tutorials which will take you through basic 3CX Phone System concepts such as installing 3CX Phone System, phone provisioning and prepares you for the 3CX Certified Engineer certification. The video tutorials have been divided into the sections below.
Course 1: Introduction and Installation
Course 2: Phones & Extensions
2.1 Introduction to Phone Provisioning
2.2 Provisioning Phones Automatically using Plug & Play
2.3 Provisioning Phones using MAC address / HTTP Provisioning
2.4 Configuring Extensions
2.5 Configuring Forwarding Rules
Course 3: VoIP Providers, PSTN Gateways & Routing Rules
Course 4: Ring Groups, Call Queues & Digital Receptionists
Course 5: Basic Troubleshooting & Support Options
Further Advance Your Knowledge of 3CX Phone System
Now you’ve completed the Basic Training videos, you are ready to move on to the 3CX Phone System Online Advanced Training course, where you will be shown how to provision templates, configure least cost routing, and advanced troubleshooting concepts.