Gain a 3CX Advanced Certified certificate - Advanced 3CX Training
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Get Your 3CX Advanced Certification

The 3CX Advanced Certification course consists of a series of advanced video tutorials and documentation which will take you through the PBX management such as least cost routing, debugging and prepares you for the certification exam.


In order to prepare for the 3CX Certified Engineer Certification you should first read the following documentation:

All the documentation should be be read and practiced on a test installation before attempting to get certified. This course will focus on extended system configuration and network management / routing and the use of the 3CX Logs and/or Wireshark to get a deeper feeling for the SIP and SDP protocol.

Course 1: Advanced Concepts and Configuration

1.0 Security with 3CX
1.1 Least Cost Routing

Course 2: Remote Connections

2.0 Configuring Remote Extensions
2.1 Bridge Configuration

Course 3: Troubleshooting Concepts

3.0 VoIP Calls in Detail
3.1 Troubleshooting 3CX 
3.2 Wireshark as a Diagnostic Tool

Course 4: System Extensions

4.0 Ring Groups
4.1 Call Queues
4.2 CRM & Exchange Intergration
4.3 Digital Receptionist

Course 5: 3CX Hotel Module

5.0 3CX Hotel Module

Taking the 3CX Advanced Certification Test

After you have watched the videos and read the documentation, login to your Partner Portal account and take the 3CX Advanced Certification test. You can only take each certification test once. A re-sit is permitted after 31 days. If you would like to re-take the test, please send an email to

If you are an existing 3CX Partner and have already used your seats available on the Partner Portal, you could certify additional staff here.

If you are an end user and wish to boost your knowledge and usage of 3CX you can register to take the 3CX Certification test.

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