Welcome to the Basic 3CX Online Training Course outline! The course consists of a series of video tutorials and documentation which will take you through basic 3CX Phone System concepts such as installing 3CX Phone System, phone provisioning and prepares you for the 3CX Certified Engineer certification.
In order to prepare for the 3CX Certified Engineer Certification you should first read the following documentation:
- Admin Guide ( 3CX Phone System) – http://www.3cx.com/docs/manual/
- Configuration Guides (Endpoint Configuration) – http://www.3cx.com/support/
- User Guide (3CXPhone usage) – http://www.3cx.com/user-manual/
- Tech Blog (extended documentation) – http://www.3cx.com/blog/
All the documentation should be be read and practised on a test installation before attempting to get certified.
Course 1: Introduction and Installation
Course 2: Phones & Extensions
Course 3: VoIP Providers, PSTN Gateways & Routing Rules
Course 4: NAT and Port Forwarding
Course 5: Basic Troubleshooting
Course 6: 3CX Webmeeting
Taking the 3CX Certification Test
After you have watched the videos and read the documentation, login to your 3CX ERP account and take the 3CX Certification test. You can only take each certification test once. A re-sit is permitted after 31 days. If you would like to re-take the test, please send an email to firstname.lastname@example.org.