Welcome to the Basic 3CX Online Training Course outline! The course consists of a series of video tutorials and documentation which will take you through basic concepts such as installing 3CX, phone provisioning and prepares you for the 3CX Certified Engineer certification.
In order to prepare for the 3CX Certified Engineer Certification you should first read the following documentation:
- Admin Manual – http://www.3cx.com/docs/manual/
- Configuration Guides – http://www.3cx.com/support/
- User Manual – http://www.3cx.com/user-manual/
- Tech Blog – http://www.3cx.com/blog/
All the documentation should be read and practiced on a test installation before attempting to get certified.
Course 1: Introduction and Installation
Course 2: Phones & Extensions
Course 3: VoIP Providers, PSTN Gateways & Routing Rules
Course 4: NAT and Port Forwarding
Course 5: Basic Troubleshooting
Course 6: 3CX WebMeeting
Taking the 3CX Certification Test
After you have watched the videos and read the documentation, login to your Partner Portal account and take the 3CX Certification test. You can only take each certification test once. A re-sit is permitted after 31 days. If you would like to re-take the test, please send an email to firstname.lastname@example.org.
If you are an existing 3CX Partner and have already used your seats available on the Partner Portal, you could certify additional staff here.
If you are an end user and wish to boost your knowledge and usage of 3CX you can register to take the 3CX Certification test.