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Keep Calls Coming with the New Windows Softphone

New Windows App adds hotkeys and minimize to system tray. Two features from the legacy Windows softphone were the ability to minimize the softphone to system tray and hotkeys - this latest release brings these popular features back! Minimize to System Tray & Never Miss a Call This latest version continues to work in the background ensuring you’re notified of all incoming ca [...]

By |March 13th, 2024|13 Comments
Welcome to V20 - Sign Up to a Webinar

Learn all about 3CX V20 with our webinars. 3CX V20 is now officially released. To make sure your transition from V18 to V20 is a smooth one, we’ve arranged a series of webinars to cover what’s changed and what’s new. Sign up to one of our upcoming webinars and secure your spot! What to Expect? Here are the key topics we’ll cover followed by a Q&A session: Security - What’s [...]

By |March 11th, 2024|Comments Off on Welcome to V20 - Sign Up to a Webinar
Updated Call Control API for V20

Control calls and more with the powerful .NET core API. With V20, we’ve updated the Call Control API for Linux - Windows to follow soon. Just like V18, it requires the application to be installed on an actual 3CX instance. A web version of this API is in the works and will be available soon. What’s New in the Call Control API for V20 The Call Control API has been improved compa [...]

New in V20 - Call Processing Scripts

Process calls based on caller ID, DTMF input and route. V20 includes the ability to process calls using a call processing script. A call processing script is similar to a script created with the CFD, however a call processing script is both more powerful and more efficient as you can edit and check the code yourself. Use call processing scripts for: Call Routing based on time, [...]

IP Phone Firmware Updates

Firmware updates for Yealink, Snom, Grandstream & Fanvil The latest IP Phone firmware updates for Yealink, Snom, Grandstream and Fanvil have been released, and are fully tested with V20 and V18. These updates come with a number of bug fixes and enhancements, including added router function and HTTPS UI, time zone and STUN resolver fixes, phonebook improvements, and more. Fi [...]

V20: 3CX Re-engineered

Taking control of your business communications has never been easier. More than 2 years in the making, on a journey that started nearly 20 years ago, today’s V20 Final release signals the future of 3CX - and heralds a new dawn for global business telephony. 3CX architecture has been fully re-designed from the ground up, delivering so much more than any typical new version relea [...]

By |February 28th, 2024|143 Comments
Launch Calls in your CRM with Windows Softphone RC2

RC2 adds more settings for calls & audio 3CX V20 is just around the corner and our softphone team is working full steam ahead to finalize the new Windows Softphone for the release. With RC2 we’ve added the ability to launch calls in your CRM or any external app, as well as to set your default microphone or speaker. Launch Calls in your CRM RC2 introduces the new “External A [...]

By |February 20th, 2024|13 Comments
3CX Sponsors Let’s Encrypt for the 8th Consecutive Year

Helping create a more secure and risk-free web. 3CX is once again sponsoring Let’s Encrypt, a non-profit Certificate Authority providing digital security certificates to 360 million websites globally. Security has always been a top priority for 3CX, and our long-lasting cooperation with Let’s Encrypt is testimony to that. 3CX has been working with Let’s Encrypt since 2016 to ad [...]

By |February 16th, 2024|Comments Off on 3CX Sponsors Let’s Encrypt for the 8th Consecutive Year
Quick Pit Stop with Release Candidate 4

V20 finish line in sight. Release Candidate 3 has gone as expected with no major issues reported. A small number of bugs were found - fixes for which are included in RC4. With this release, we’re on track to cross the V20 finishing line in the next few days. Watch this space! Fixes & Improvements Remote Stun Custom DECT failing to show next steps of the wizard when creating [...]

By |February 15th, 2024|27 Comments
3CX Among G2’s Best Software in 2024

3CX secures a spot in the Top 50 Best Customer Service Products! The G2 Best Software Awards are out - and 3CX has been featured as one of the Top 50 Customer Service Products in 2024. Trending on the #1 Software Review Site We’ve placed 39th in ‘Best Customer Service Products’ - from 145,000 products listed on G2! See the full list here. It’s an honor to rank among the best so [...]

By |February 9th, 2024|Comments Off on 3CX Among G2’s Best Software in 2024

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