ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …
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Docs & FAQ, VoIP How To »
How to make a blind and attended transfer with Grandstream
In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is registered to Extension 101.
Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination.
By comparison, an attended transfer is a transfer where before actually transferring to the destination, the call is put on hold and another call is initiated to confirm whether the end destination actually wants to take the call or not. These two calls are then merged together.
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ShareWe’re interested to see which of the many phones that 3CX supports are most popular. Let us know by voting for your favorite IP phone!
ShareThese are instructions to create a basic catch-all policy for all traffic generated from a machine running 3CX PhoneSystem which tags all traffic with a DSCP value of 56.
ShareWe have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing.
Updating your 3CX Phone System 9 installation
To update Update 3CX IP PBX version …
ShareSometimes you will want to dial a phone using a number that is NOT its extension number. The following documentation will show you how to set up an alias for an extension.
For Example: The question …
Share3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability …
Share3CX Phone can be configured to connect to 3CX PhoneSystem from the same LAN, and also from a remote location. If 3CX Phone is going to be used from a remote location, you can also …
ShareCheck out this 10 minute youtube video to find out what’s new in 3CX Phone System Version 9!
ShareVersion 9 of 3CX PhoneSystem introduces a more powerful control set for Forwarding Rules. Each extension can be in any one of 5 different statuses:
Available
Away
Out of Office
Custom #1
Custom #2
Version 9 also allows us to define, …
ShareWhat is the Microsoft Dynamics CRM integration?
The Microsoft Dynamics CRM integration allows looking for contact information in Microsoft Dynamics CRM and launching of outbound calls from the Microsoft Dynamics web interface.
The …
ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …
ShareCorrect Router Configuration is a key element in ensuring correct communications between 3CX PhoneSystem and external entities such as external extensions, VoIP Provider services, and other Bridged PBXs.
NAT and/or PAT
When a network host A sends …
ShareConfiguring Outbound Rules on 3CX PhoneSystem is a very simple affair if you have a single device or service which you deliver calls with – in most cases a single rule will be enough.
But the …
ShareWe are happy to announce the availability of RC2 of 3CX Phone System v9, build 13545. This build is likely to go “gold” next week. You can download it here
The 3CX Assistant is now included …
Share
Connecting an External Extension to 3CX PhoneSystem is often requested, and can be extremely useful for linking small remote offices and home workers. Here we get a shot at using other phones as External Extensions.
Using …
ShareThe whole point of provisioning phones is to eliminate the difficulties associated with manually configuring a large number of devices:
It is a tedious task
It can be very time consuming
Possibility of Human Error
Retaining a Standard Config …
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Snom 360. We will assume that an incoming call will be received on the Snom phone which is …
ShareThe release candidate for 3CX Phone System v9 (9.13373) is now available for download. A separate 3CX Assistant download is no longer required, read on….
We have added a great new feature making it much easier …
Free SIP phone for the Android allows you to make VoIP calls via 3CX, Asterisk or any SIP VoIP provider.
Share3CX organized a series of training days at the Microsoft New York Metro District building and the Microsoft Northwest District Office in San Francisco. Kevin Attard Compagno, Technical support manager covered many aspects of the …
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Cisco IP Phone SPA525G. We will assume that an incoming call will be received on the Cisco phone …
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Polycom Soundpoint IP 650. We will assume that an incoming call will be received on the Polycom phone …
ShareIf you have been asking yourself how to secure 3CX PhoneSystem, read on…
ShareSkills Covered by this Module
How to configure Notifications for Incoming Calls
How to set an Incoming Call to trigger a custom script or application
Contact Popup from Microsoft Outlook on Incoming Call
Triggering Outbound Calls directly from the …
3CX Phone System v9 BETA 2
Docs & FAQ »
How to make a blind and attended transfer with Grandstream
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …
Events »
Successful 3CX USA Partner training
Share3CX organized a series of training days at the Microsoft New York Metro District building and the Microsoft Northwest District Office in San Francisco. Kevin Attard Compagno, Technical support manager covered many aspects of the …
News »
3CX successfully complete interoperability testing with Yealink
Share3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability …
Releases »
3CX Version 9 Service Pack 1
ShareWe have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing.
Updating your 3CX Phone System 9 installation
To update Update 3CX IP PBX version …
VoIP How To »
How to make a blind and attended transfer with Grandstream
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …
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