Watch this Youtube video to find out about the new features in 3CX Phone System v7.1.

New 3CX Assistant for 3CX Phone System offers one-click call transfer, call parking, call divert, presence and more
London, UK – 22 April 2009 – 3CX today announced the availability of 3CX Phone System for Windows …

We are pleased to announce the beta of our revamped Outlook and Salesforce integration. This integration goes much further then the previous one. Now you can:

Launch calls from Microsoft Outlook or Salesforce
Receive notification of inbound …

As part of our routine Security Audit checks, we have updated the client and server components of the 3CX PhoneSystem license activation procedure.
This means that activating your 3CX PhoneSystem requires the new version of the …

Many time its handy to be able to boot up a portable SKYPE instance and call into the office. You just put SKYPE on a USB flash drive, insert this drive in any Windows PC and …

Ta’ Xbiex 14 April 2009 – 3CX has published a case study which outlines the process of Allcare’s transition from a traditional hardware PABX to a software based solution provided by 3CX. 3CX is an …

I want to start off by giving credit on this nice little piece of engineering to Worksighted systems engineer Matt Scott.
I want to start off by defining a remote extension as one that must exit …

Overlap dialing is required by CAS signaled lines. Overlap dial provides for a longer time-out period between digits, also called the inter-digit timer. With overlap dial set to off, the gateway expects to receive the …

3CX Phone System V7.1 RC3 – and this one should go ‘gold’ early next week!
We have also updated the 3CX Assistant (build history), and gave it a calmer interface. Note that to use the tunnel, …

This article applies to ISDN lines and ISDN gateways only.
An ISDN line can either be point-to-point or point-to-multipoint. If you have a point-to-point connection, you can only attach one device to your ISDN line. If …

In the VoIP / telecommunications  field, the term QoS (Quality of Service) refers to resource reservation control mechanisms. Quality of service is the ability to provide different priority to different applications, users, or data flows, …

If you are using 3CX Phone System 10, please visit the Salesforce CRM integration article, which can be found here.
Introduction
3CX Assistant CRM Integration allows Salesforce.com users to automatically dial contacts simply by clicking ‘Call this …