July 26, 2010 – 6:24 pm | 33 Comments

ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …

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Home » Archive by Month

Article Archive for April 2009

VIDEO: What’s new in 3CX Phone System v7.1
April 27, 2009 – 1:33 pm | Comments Off

ShareWatch this Youtube video to find out about the new features in 3CX Phone System v7.1.

3CX Phone System v7.1 Delivers Personal Phone Assistant for ALL
April 22, 2009 – 6:36 pm | Comments Off

ShareNew 3CX Assistant for 3CX Phone System offers one-click call transfer, call parking, call divert, presence and more
London, UK – 22 April 2009 – 3CX today announced the availability of 3CX Phone System for Windows …

Outlook & Salesforce integration beta!
April 20, 2009 – 7:18 pm | 3 Comments

ShareWe are pleased to announce the beta of our revamped Outlook and Salesforce integration. This integration goes much further then the previous one. Now you can:

Launch calls from Microsoft Outlook or Salesforce
Receive notification of inbound …

3CX PhoneSystem Updated License Activation Module
April 17, 2009 – 9:05 pm | 11 Comments

ShareAs part of our routine Security Audit checks, we have updated the client and server components of the 3CX PhoneSystem license activation procedure.
This means that activating your 3CX PhoneSystem requires the new version of the …

Using portable Skype & 3CX to call from anywhere on the road
April 17, 2009 – 1:48 pm | 3 Comments

ShareMany time its handy to be able to boot up a portable SKYPE instance and call into the office. You just put SKYPE on a USB flash drive, insert this drive in any Windows PC and …

3CX Allcare case study showcases the future in software based PABX
April 14, 2009 – 6:54 pm | Comments Off

ShareTa’ Xbiex 14 April 2009 – 3CX has published a case study which outlines the process of Allcare’s transition from a traditional hardware PABX to a software based solution provided by 3CX. 3CX is an …

SNOM 370 Remote Extension. Plug and Play.
April 13, 2009 – 12:51 pm | 3 Comments
SNOM 370 Remote Extension.  Plug and Play.

ShareI want to start off by giving credit on this nice little piece of engineering to Worksighted systems engineer Matt Scott.
I want to start off by defining a remote extension as one that must exit …

What is overlap dialing?
April 10, 2009 – 5:57 pm | Comments Off

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Overlap dialing is required by CAS signaled lines. Overlap dial provides for a longer time-out period between digits, also called the inter-digit timer. With overlap dial set to off, the gateway expects to receive the …

3CX Phone System v7.1 RC 3
April 3, 2009 – 9:39 pm | 5 Comments

Share3CX Phone System V7.1 RC3 – and this one should go ‘gold’ early next week!
We have also updated the 3CX Assistant (build history), and gave it a calmer interface. Note that to use the tunnel, …

How do I configure Patton ISDN VOIP Gateways for a Point-to-Point Connection?
April 3, 2009 – 7:47 pm | Comments Off
How do I configure Patton ISDN VOIP Gateways for a Point-to-Point Connection?

ShareThis article applies to ISDN lines and ISDN gateways only.
An ISDN line can either be point-to-point or point-to-multipoint. If you have a point-to-point connection, you can only attach one device to your ISDN line. If …

What is QoS (Quality of Service)? A guide
April 3, 2009 – 6:25 pm | Comments Off

ShareIn the VoIP / telecommunications  field, the term QoS (Quality of Service) refers to resource reservation control mechanisms. Quality of service is the ability to provide different priority to different applications, users, or data flows, …

Configuring 3CX Integration with Salesforce.com
April 1, 2009 – 10:33 pm | Comments Off
Configuring 3CX Integration with Salesforce.com

ShareIntroduction
3CX Assistant CRM Integration allows Salesforce.com users to automatically dial contacts simply by clicking ‘Call this contact’. The call will be triggered and setup to the users desktop phone WITHOUT having to actually dial the …