Following the recent Freshdesk CRM integration we've also added Nutshell to the list . By integrating 3CX with your CRM system you can boost your agents' productivity and make their work so much easier. When using this plugin, users can integrate 3CX PRO with Nutshell CRM and achieve the following benefits: Click to Call - Launch calls straight from Nutshell via 3CX Call Pop-up [...]
LONDON, UK AND PETERBOROUGH, CAMBRIDGESHIRE, UK – 30 JULY 2016 – 3CX, developer of next-generation software-based Unified Communications Solution, has enabled the Peterborough-based magazine distributor Frontline Group to cut call costs with IP Telephony and to improve business resilience. Cutting Costs with IP Telephony Frontline Group, working on an aging analogue system, wa [...]
Update: V15.5 is no longer available. Download the latest version here. V15 is marking a huge success! We've received a lot of positive feedback from our resellers and end users both in regards to the new functionalities but also about the new redesigned Dashboard and Windows client. And now we're releasing SP1 of V15 already, all this in less than a month! The service pack inc [...]
LONDON, UK and PARIS, FRANCE - 28 JULY 2016 - 3CX, developer of the next-generation software-based Unified Communications Solution and France-based VoIP Provider IP Directions are announcing their partnership after the successful completion of the 3CX interop test by IP Directions. Over the past 10 years, IP Directions has emerged as a leading reseller to system integrators, re [...]
LONDON, UK AND ALBERTVILLE, FRANCE - 27 JULY 2016 - 3CX, developer of next-generation software-based Unified Communications Solution, has enabled Albertville, France-based healthcare receptionist service Phoning Santé to replace outdated equipment, improve call management and cut phone costs. Powerful Switchboard for Call Management Workers at Phoning Santé were tied down by he [...]
With 3CX V15 we've switched to a new server, NGINX, which allows for a rock solid and more secure configuration while at the same time it steps up the protection of the provisioning directory. Additionally, NGINX makes the replacement of a self-owned generated certificate simpler than ever. Note, this procedure does not cover the switch from a 3CX managed domain and certificate [...]
If it was 1990 we would most likely not speak about this at all and I would prepare to start my week, nice and easy. However as we are writing in 2016, in the times of the NSA and Snowden and co who made us realize even more that the internet is not just a nice place to watch YouTube videos and be safe while doing so, here is a small take on certificates on the top level of the [...]
Want to connect one or more small remote offices to the main HQ? Wanna do this at minimum cost without bridging to another PBX? Reduce network overhead, and encrypting voice traffic in the process? 3CX is offering a new update of its popular SBC, this time for Windows and this version seems to have spent a good amount of time pumping heavy iron at the gym because the new featur [...]
As promised we're adding more application integrations to 3CX V15. One of these is the new Freshdesk CRM Integration which is available as of now! With this plugin, users can integrate 3CX PRO with Freshdesk CRM and achieve the following benefits: Click to Call - Launch calls straight from Freshdesk via 3CX Call Pop-ups - The customer record is brought up to you automatically d [...]
LONDON, UK and MOSCOW, RUSSIA - 20 JULY 2016 - 3CX, developer of the next-generation software-based Unified Communications Solution, and Moscow, Russia-based OCS Distribution announce OCS Distribution as a new 3CX distributor in the Russian market. The partnership is well-positioned to serve Russia’s fast-growing VoIP market, which is among strongest in the country’s telecommun [...]