BETA introduces new Panel & Switchboard views to the Windows Softphone. The new Panel and Switchboard views are the latest additions to this BETA release of the Windows Softphone. Both views are of massive importance in contact center environments where teams need to know, at a glance, how many calls are waiting to be answered and which colleagues are available to take call [...]
New Academy webinar dates released. Fresh after the release of 3CX V20 our 3CX Academy has been updated to get you all trained-up and ready to hit those sales targets with this latest version. We’ve scheduled a series of webinars, both Basic and Advanced, for you to brush up your 3CX knowledge as well as become better acquainted and certified for V20. Places are reserved on a f [...]
New release brings more meeting control for co-hosts & new mosaic view. The latest update to the 3CX Video Conferencing apps for Android and iOS introduces a new mosaic view allowing you to choose which participants you want to see and pin them - up to 5. Additionally, co-Hosts get some new control functions previously enabled to hosts only. They can now remove participants [...]
Supporting the community with ideas, advice and expertise. Users from across the globe use the 3CX Forum regularly. Whether it’s to share knowledge, ask questions or engage with industry experts - there’s always support available. And we’d like to award those who have contributed the most in Q1. Your contributions have helped thousands of users. As a token of appreciation for y [...]
Say goodbye to per - user pricing and bundle rip-offs. Small businesses worldwide are faced with inflated communications costs. Not because of per call tariffs - but per user platform costs. Communications platforms - enabling team working and customer interaction - can easily be $20 per user, including those extensions you hardly use - think part time admin workers or meeting [...]
More v18 features returned including caller ID exceptions. The first update for V20 is available. Not only does it introduce new functions and a new CRM it also brings back some V18 features which hadn’t made it to the final release. Furthermore, we’ve made drastic improvements to the backup and restore capability. 50% Faster Backup & Restore = Improved Failover We’ve optim [...]
The 2024 FrontRunners are out, and 3CX is sprinting towards the top. Following our blog on Capterra's Top 5 Call Center products, 3CX has shown no signs of slowing down as it yet again secured a spot among the best of the best. This time, 3CX has been featured as a FrontRunner on Software Advice’s list for Best Call Center Software in 2024! Competing with around 640 peer produc [...]
Major software review site ranks 3CX in top 5 from 600+ products in the Call Center category. The 2024 Capterra Shortlist is out - and 3CX has again been featured as one of the highest-rated software. #5 in Call Center Products Boasting an overall score of 90/100, this year’s Capterra Shortlist has placed 3CX in 5th place - from over 600 peer products in the Call Center categ [...]
New Windows App adds hotkeys and minimize to system tray. Two features from the legacy Windows softphone were the ability to minimize the softphone to system tray and hotkeys - this latest release brings these popular features back! Minimize to System Tray & Never Miss a Call This latest version continues to work in the background ensuring you’re notified of all incoming ca [...]
Learn all about 3CX V20 with our webinars. 3CX V20 is now officially released. To make sure your transition from V18 to V20 is a smooth one, we’ve arranged a series of webinars to cover what’s changed and what’s new. Sign up to one of our upcoming webinars and secure your spot! What to Expect? Here are the key topics we’ll cover followed by a Q&A session: Security - What’s [...]
Phone System 
