July 26, 2010 – 6:24 pm | 33 Comments

ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …

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Articles by Nick Galea

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3CX Phone System 9 – Release Candidate 2 – Build 13545
July 19, 2010 – 7:26 pm | 29 Comments
3CX Phone System 9 – Release Candidate 2 – Build 13545

ShareWe are happy to announce the availability of RC2 of 3CX Phone System v9, build 13545. This build is likely to go “gold” next week. You can download it here
The 3CX Assistant is now included …

3CX Phone System v9 RC 1 available!
July 2, 2010 – 6:07 pm | 26 Comments
3CX Phone System v9 RC 1 available!

ShareThe release candidate for 3CX Phone System v9 (9.13373) is now available for download. A separate 3CX Assistant download is no longer required, read on….
We have added a great new feature making it much easier …

3CX launches free SIP phone for the Android
June 29, 2010 – 8:31 pm | 13 Comments
3CX launches free SIP phone for the Android

Free SIP phone for the Android allows you to make VoIP calls via 3CX, Asterisk or any SIP VoIP provider.

3CX Phone System Version 9 beta 1 is here!
May 28, 2010 – 12:42 pm | 43 Comments
3CX Phone System Version 9 beta 1 is here!

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A new version of 3CX Phone System is available in beta and what a version! 3CX Phone System v9 packs a punch with video support on 3CXphone, SLA functionality and the ability to provision 3CX …

3CX integration with Exchange Server 2007 / 2010 unified messaging
May 14, 2010 – 3:02 pm | 13 Comments
3CX integration with Exchange Server 2007 / 2010 unified messaging

Integrating Exchange Server 2007 2010 unified Messaging capabilities with 3CX Phone System

3CX UK trainings in Edinburgh, Manchester and Kingston in May
April 8, 2010 – 5:50 pm | Comments Off

ShareThe 3CX training team are back in the UK in May 2010!  As a valued 3CX Partner, we would like to invite all 3CX partners to the  3CX technical workgroup to be held at …

Lotus Racing Formula 1 communications accelerate with 3CX
March 24, 2010 – 2:21 pm | One Comment
Lotus Racing Formula 1 communications accelerate with 3CX

Share3CX appointed Official Technical Supplier
London March 24 – Lotus Racing and 3CX announce that, 3CX has been appointed as technical supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and …

Creating a Hyper V instance for 3CX in Windows 2008
March 17, 2010 – 8:23 pm | 4 Comments
Creating a Hyper V instance for 3CX in Windows 2008

ShareVirtualization is becoming increasingly popular and 3CX fully supports this technology. 3CX itself runs its PBX on Hyper-V, however we also test our PBX on VMware. This guide explains how to configure a virtual instance …

Customizing CDR (Call Data Records) output
March 15, 2010 – 9:52 pm | 9 Comments
Customizing CDR (Call Data Records) output

Share3CX Phone System can output call data records per call. These call data records can be configured to a format of your choice and thus its relatively easy to integrate with external billing software.
Adjusting Billing …

Introduction to DTMF & SIP & RFC 2833
March 12, 2010 – 2:45 pm | Comments Off

ShareIntroduction
DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone’s touch keys. In the United States, it’s known as a “Touchtone” phone. DTMF has …

Jittery IVR when using HyperV or Vmware
March 11, 2010 – 3:42 pm | Comments Off
Jittery IVR when using HyperV or Vmware

ShareWhen using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may …

Troubleshooting IVR Errors with IIS installs
March 9, 2010 – 4:09 pm | Comments Off
Troubleshooting IVR Errors with IIS installs

ShareThe 3CX Phone System IVR service is based on VXML and therefore integrates with the web server that you have chosen to use with 3CX. If there are problems with the web server integration, the …

3CXBackup Restore Troubleshooting
March 9, 2010 – 2:56 pm | One Comment

ShareThis article helps you recover from Backup and Restore Errors including some tips to make this operation quick and seamless. When a new major version is released, it is recommended to install the latest version. …

ISDN Outbound caller ID and how to reformat it on a BeroFix
March 8, 2010 – 8:10 pm | Comments Off
ISDN Outbound caller ID and how to reformat it on a BeroFix

ShareThis guide describes the different caller ID formats and how to alter /rewrite the caller ID before it gets sent to the Telecoms provider when using beroFix VoIP Gateway cards.
In this document we will use …

The main SIP INVITE Header Fields explained
March 8, 2010 – 4:15 pm | Comments Off
The main SIP INVITE Header Fields explained

ShareThis article explains the main fields included in a SIP INVITE, which is sent to set-up a VoIP call. A SIP INVITE message contains typically between 4 and 6 header entries with contact information inside …

New 3CX Assistant version 8.11114 with improved TAPI support
February 23, 2010 – 4:40 pm | One Comment
New 3CX Assistant version 8.11114 with improved TAPI support

New 3CX Assistant version 8.11105 with improved TAPI driver support

3CX appoints Electronic Frontier as UK distributor
February 16, 2010 – 2:51 pm | Comments Off
3CX appoints Electronic Frontier as UK distributor

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business

3CX Application Exchange – 3rd Party application solutions page
February 15, 2010 – 5:50 pm | 8 Comments
3CX Application Exchange – 3rd Party application solutions page

3CX Application Exchange – 3rd Party application solution page

VIDEO: Provisioning Cisco SPA500 Series Phones with 3CX
February 12, 2010 – 2:17 pm | One Comment

Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System

3rd party supported VoIP Providers
February 9, 2010 – 6:41 pm | Comments Off

ShareAlthough we recommend the use of supported VoIP Providers, in some cases it may be necessary to use an unsupported VoIP Provider.
3rd Party Supported VoIP Providers
3rd Party supported VoIP providers have been tested by the …

New 3CX Phone System build 8.0.10824 with Update functionality
February 4, 2010 – 7:04 pm | 9 Comments
New 3CX Phone System build 8.0.10824 with Update functionality

New 3CX Phone System build 8.0.10824 with Update functionality

3CX and Beronet announce strategic partnership to provide complete IP PBX solution
February 2, 2010 – 4:43 pm | One Comment
3CX and Beronet announce strategic partnership to provide complete IP PBX solution

3CX and Beronet announce strategic partnership to provide complete IP PBX solution

Integrating CRM systems with the 3CX CRM API
February 2, 2010 – 12:29 pm | Comments Off

ShareThe CRM Plug In API is designed to allow customers & developers to easily integrate with CRM applications. Using this API you can do the following:

Launch calls from your application
Get notifications about the duration of …

3CX Training in DüsselDorf and Munich – Feb 22-26
February 1, 2010 – 6:40 pm | Comments Off
3CX Training in DüsselDorf and Munich – Feb 22-26

3CX Training in DüsselDorf and Munich – Feb 22-26

Microsoft IIS or Ultidev Cassini – Which do you use?
January 22, 2010 – 1:39 pm | 5 Comments
Microsoft IIS or Ultidev Cassini – Which do you use?

Poll on which webserver is used most with 3CX