December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Articles by Nick Galea

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Lotus Racing Formula 1 communications accelerate with 3CX
March 24, 2010 – 2:21 pm | One Comment
Lotus Racing Formula 1 communications accelerate with 3CX

3CX appointed Official Technical Supplier
London March 24 – Lotus Racing and 3CX announce that, 3CX has been appointed as technical supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and …

Creating a Hyper V instance for 3CX in Windows 2008
March 17, 2010 – 8:23 pm | 4 Comments
Creating a Hyper V instance for 3CX in Windows 2008

Virtualization is becoming increasingly popular and 3CX fully supports this technology. 3CX itself runs its PBX on Hyper-V, however we also test our PBX on VMware. This guide explains how to configure a virtual instance …

Customizing CDR (Call Data Records) output
March 15, 2010 – 9:52 pm | 9 Comments
Customizing CDR (Call Data Records) output

3CX Phone System can output call data records per call. These call data records can be configured to a format of your choice and thus its relatively easy to integrate with external billing software.
Adjusting Billing …

Introduction to DTMF & SIP & RFC 2833
March 12, 2010 – 2:45 pm | Comments Off

Introduction
DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone’s touch keys. In the United States, it’s known as a “Touchtone” phone. DTMF has …

Jittery IVR when using HyperV or Vmware
March 11, 2010 – 3:42 pm | Comments Off
Jittery IVR when using HyperV or Vmware

When using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may …

Troubleshooting IVR Errors with IIS installs
March 9, 2010 – 4:09 pm | Comments Off
Troubleshooting IVR Errors with IIS installs

The 3CX Phone System IVR service is based on VXML and therefore integrates with the web server that you have chosen to use with 3CX. If there are problems with the web server integration, the …

3CXBackup Restore Troubleshooting
March 9, 2010 – 2:56 pm | One Comment

This article helps you recover from Backup and Restore Errors including some tips to make this operation quick and seamless. When a new major version is released, it is recommended to install the latest version. …

ISDN Outbound caller ID and how to reformat it on a BeroFix
March 8, 2010 – 8:10 pm | Comments Off
ISDN Outbound caller ID and how to reformat it on a BeroFix

This guide describes the different caller ID formats and how to alter /rewrite the caller ID before it gets sent to the Telecoms provider when using beroFix VoIP Gateway cards.
In this document we will use …

The main SIP INVITE Header Fields explained
March 8, 2010 – 4:15 pm | Comments Off
The main SIP INVITE Header Fields explained

This article explains the main fields included in a SIP INVITE, which is sent to set-up a VoIP call. A SIP INVITE message contains typically between 4 and 6 header entries with contact information inside …

New 3CX Assistant version 8.11114 with improved TAPI support
February 23, 2010 – 4:40 pm | One Comment
New 3CX Assistant version 8.11114 with improved TAPI support

New 3CX Assistant version 8.11105 with improved TAPI driver support

3CX appoints Electronic Frontier as UK distributor
February 16, 2010 – 2:51 pm | Comments Off
3CX appoints Electronic Frontier as UK distributor

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business

3CX Application Exchange – 3rd Party application solutions page
February 15, 2010 – 5:50 pm | 8 Comments
3CX Application Exchange – 3rd Party application solutions page

3CX Application Exchange – 3rd Party application solution page

VIDEO: Provisioning Cisco SPA500 Series Phones with 3CX
February 12, 2010 – 2:17 pm | One Comment

Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System

3rd party supported VoIP Providers
February 9, 2010 – 6:41 pm | Comments Off

Although we recommend the use of supported VoIP Providers, in some cases it may be necessary to use an unsupported VoIP Provider.
3rd Party Supported VoIP Providers
3rd Party supported VoIP providers have been tested by the …

New 3CX Phone System build 8.0.10824 with Update functionality
February 4, 2010 – 7:04 pm | 9 Comments
New 3CX Phone System build 8.0.10824 with Update functionality

New 3CX Phone System build 8.0.10824 with Update functionality

3CX and Beronet announce strategic partnership to provide complete IP PBX solution
February 2, 2010 – 4:43 pm | One Comment
3CX and Beronet announce strategic partnership to provide complete IP PBX solution

3CX and Beronet announce strategic partnership to provide complete IP PBX solution

3CX Training in DüsselDorf and Munich – Feb 22-26
February 1, 2010 – 6:40 pm | Comments Off
3CX Training in DüsselDorf and Munich – Feb 22-26

3CX Training in DüsselDorf and Munich – Feb 22-26

Microsoft IIS or Ultidev Cassini – Which do you use?
January 22, 2010 – 1:39 pm | 5 Comments
Microsoft IIS or Ultidev Cassini – Which do you use?

Poll on which webserver is used most with 3CX

3CX Voice Application Designer (VAD) Price reduction to e750/$995
January 21, 2010 – 7:14 pm | Comments Off
3CX Voice Application Designer (VAD) Price reduction to e750/$995

3CX Voice Application Designer (VAD) Price reduction to 750 euros or $995. Voice applications now within reach of any business!

Join us at booth 601 at IT Expo East 2010
January 19, 2010 – 5:42 pm | Comments Off
Join us at booth 601 at IT Expo East 2010

3CX will be exhibiting at IT Expo East 2010 – the IP communications technology tradeshow – at booth 601 together with Sangoma.
The show will take place between  January 20 – 22, 2010 in the Miami …

Fixing Internet Explorer Script Errors
January 9, 2010 – 5:44 pm | Comments Off
Fixing Internet Explorer Script Errors

This document describes how to fix and solve Internet Explorer Script Errors that come up in the 3CX Management Console every time one of the following actions is performed:

Uploading an audio file to a Digital …

Updated IP phone configuration guides
December 21, 2009 – 4:20 pm | Comments Off

Updated IP phone configuration guides for the most popular phones supported by 3CX

3CX Partner day in Amsterdam a success
November 13, 2009 – 8:22 pm | Comments Off

3CX organized a series of training days at the Terracasa Business Centre in Amsterdam.  The event was a big success – we had a full house and excellent feedback on the technical training ! A …

Voice Applications get Visual with 3CX VAD
November 5, 2009 – 8:41 pm | 4 Comments
Voice Applications get Visual with 3CX VAD

Voice Applications get Visual with 3CX VAD
3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease
London, 28 September 2009 – 3CX today announced the availability of 3CX Voice Application Designer …

Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX
November 3, 2009 – 4:28 pm | Comments Off
Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX

Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX
Award-winning realtors make huge up-front and annual savings on their telephony system
The RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. brokerages have just …