December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Articles by Nick Galea

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3CX Phone System for Windows voted Readers’ Choice Award Winner
May 27, 2009 – 6:12 pm | Comments Off
3CX Phone System for Windows voted Readers’ Choice Award Winner

May 27, 2009 – Leading Windows Networking resource site, WindowsNetworking.com, announced today that 3CX Phone System for Windows was selected the winner in the IP PBX Server category of the WindowsNetworking.com Readers’ Choice Awards.
“Our Readers’ …

3CX partners with JTS Japan to claim a stake in Japan’s growing VoIP PBX market
May 26, 2009 – 6:15 pm | Comments Off

Japanese resellers and customers now have access to the leading Windows soft PBX with local sales and technical support from JTS
3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced …

3CX Phone System V7.1 7139 released
May 22, 2009 – 4:23 pm | Comments Off

An updated build has been released with some improvements and fixes.
Note on upgrading:
If you are uninstalling 3CX Phone System version v7.1 6589 and you make heavy use of the 3CX Tunnel Service, it may happen that …

Why a Windows based PBX trumps a Linux based appliance or proprietary PBX
May 21, 2009 – 6:23 pm | Comments Off

3CX releases a Whitepaper explaining the benefits of a windows based phone system over a Linux based appliance or “VoIP enabled” proprietary PBX
London, UK, 21 May 2009 – Companies planning to take advantage of cost …

3CX on twitter!
May 19, 2009 – 5:05 pm | Comments Off

We have create a twitter account for 3cx. You can subscribe to it here http://twitter.com/3cx
We plan to use this for announcements, as well as product release notifications. See you there!

Some benchmarks tests – no dedicated server needed!
May 14, 2009 – 6:04 pm | 4 Comments

We have been performing a number of bench mark tests, in order to give 3CX users an idea what sort of memory and processing power is required by a 3CX installation.
First off – in many …

SoTel Systems announces distribution partnership with 3CX
May 11, 2009 – 6:28 pm | Comments Off
SoTel Systems announces distribution partnership with 3CX

St. Louis, MO, 11 May, 2009 – SoTel Systems, LLC (www.sotelsystems.com) announces a partnership with 3CX (www.3cx.com) in a strategic effort to provide a low cost, reliable IP PBX bundle to U.S. resellers. The partnership …

3CX Checks in with Hotels Worldwide to Halve Phone Bills
May 6, 2009 – 6:30 pm | Comments Off

New 3CX VoIP Phone System for Hotels slashes phone bills using VoIP and eliminates PBX maintenance and expansion costs
London, UK – 6 May 09 – 3CX announced today the availability of 3CX Phone System Hotel module, …

3CX Hotel Module released
May 6, 2009 – 3:04 pm | 2 Comments

The 3CX Hotel Module has just been released. It allows you to turn 3CX Phone System into a hotel PBX. Read the full press release here, or watch the presentation below.

VIDEO: What’s new in 3CX Phone System v7.1
April 27, 2009 – 1:33 pm | Comments Off

Watch this Youtube video to find out about the new features in 3CX Phone System v7.1.

3CX Phone System v7.1 Delivers Personal Phone Assistant for ALL
April 22, 2009 – 6:36 pm | Comments Off

New 3CX Assistant for 3CX Phone System offers one-click call transfer, call parking, call divert, presence and more
London, UK – 22 April 2009 – 3CX today announced the availability of 3CX Phone System for Windows …

Outlook & Salesforce integration beta!
April 20, 2009 – 7:18 pm | 3 Comments

We are pleased to announce the beta of our revamped Outlook and Salesforce integration. This integration goes much further then the previous one. Now you can:

Launch calls from Microsoft Outlook or Salesforce
Receive notification of inbound …

3CX Allcare case study showcases the future in software based PABX
April 14, 2009 – 6:54 pm | Comments Off

Ta’ Xbiex 14 April 2009 – 3CX has published a case study which outlines the process of Allcare’s transition from a traditional hardware PABX to a software based solution provided by 3CX. 3CX is an …

3CX Phone System v7.1 RC 3
April 3, 2009 – 9:39 pm | 5 Comments

3CX Phone System V7.1 RC3 – and this one should go ‘gold’ early next week!
We have also updated the 3CX Assistant (build history), and gave it a calmer interface. Note that to use the tunnel, …

VIDEO: Working with Patton VoIP Gateways (Part 3/3)
March 30, 2009 – 4:23 pm | Comments Off

This is the last part on how to configure the Patton for use as a PSTN gateway for 3CX. Very detailed and highly recommended!

3CX starts cooperation with first Polish VoIP Provider – Actio.pl
March 26, 2009 – 6:57 pm | Comments Off

3CX, developer of an innovative VoIP PBX for Windows announces a 5% discount* for companies using the Actio.pl – Polish VoIP provider.
Actio.pl, Polish VoIP provider offers 20% reduced tariffs** to Polish landlines and cell phones …

3CX Phone System 7.1 RC2 released
March 25, 2009 – 2:16 pm | 7 Comments

We are pleased to announce 3CX Phone System 7.1 RC2 – it is pretty much good to go.
In this build we have made a big improvement to the Tunnel service. If UDP is available, then …

3CX Receives Unified Communications® Magazine’s 2008 Product of the Year Award
March 20, 2009 – 7:05 pm | Comments Off
3CX Receives Unified Communications® Magazine’s 2008 Product of the Year Award

3CX Recognized for Outstanding Innovation
London, UK – 20 March, 2009 –- 3CX announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine (www.uc-mag.com) has named 3CX Phone System for Windows as a recipient of its …

Busy Lamp fields? VoIP Article
March 19, 2009 – 8:06 pm | Comments Off

Busy Lamp fields are the LEDS on phones that indicate the status of other extensions.  BLF fields have been “inherited” from old style PBXs that have this feature.
Nowadays, presence information is also displayed via 3CX …

3CX goes to Poland and partners with Halokwadrat
March 11, 2009 – 7:11 pm | Comments Off

London, 11 March 2009 – 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with Halokwadrat (www.halokwadrat.pl) , a distributor of quality voice over IP solutions …

3CX Phone System 7.1 RC1
March 10, 2009 – 9:03 pm | 15 Comments

3CX Phone System v7.1 is nearing release – we have ironed out pretty much all remaining issues and we recommend this build. Here is the change log:

Added: Japanese Language files
Added: Gateway for the Linksys 3102 gateway …

How can I view SIP traffic with the Wireshark Network Capture tool?
March 4, 2009 – 5:42 pm | Comments Off
How can I view SIP traffic with the Wireshark Network Capture tool?

To troubleshoot or analyze a particular problem, it is often handy to take a closer look at the actual SIP traffic being sent to and from 3CX Phone System or the 3CX VOIP client.

For example:

You …

What Call Progress Tones should I enter for my country?
March 1, 2009 – 1:42 pm | Comments Off

Call Progress tones are audible tones used  by the public switched telephone network (PSTN) central office or a private branch exchange (PBX) to signal calling parties the status of phone calls. VoIP Gateways must understand …

3CX Phone System 7.1 Beta 1
February 26, 2009 – 6:38 pm | 6 Comments

7.1 is now available and features some significant enhancements. Download 3CX Phone System here and 3CX Assistant here
The top 3 features are:
3CX Assistant – This utility is installed on the users desktop and allows users complete call control, …

How do I install the Microsoft Windows Vista fax client?
February 24, 2009 – 6:07 pm | Comments Off
How do I install the Microsoft Windows Vista fax client?

System requirements for the clients:

Windows Fax and Scan should be installed.
Print Services should also be enabled.
The Fax printer on the Server machine should be shared to network users.
Network Users should be …