Articles by Elizabeth Pappas
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …
ShareWe’re interested to see which of the many phones that 3CX supports are most popular. Let us know by voting for your favorite IP phone!
Share3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability …
ShareCheck out this 10 minute youtube video to find out what’s new in 3CX Phone System Version 9!
ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Snom 360. We will assume that an incoming call will be received on the Snom phone which is …
Share3CX organized a series of training days at the Microsoft New York Metro District building and the Microsoft Northwest District Office in San Francisco. Kevin Attard Compagno, Technical support manager covered many aspects of the …
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Cisco IP Phone SPA525G. We will assume that an incoming call will be received on the Cisco phone …
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Polycom Soundpoint IP 650. We will assume that an incoming call will be received on the Polycom phone …
ShareSkills Covered by this Module
How to configure Notifications for Incoming Calls
How to set an Incoming Call to trigger a custom script or application
Contact Popup from Microsoft Outlook on Incoming Call
Triggering Outbound Calls directly from the …
Share3CX Asia/Pacific in conjunction with Patton Electronics will have a presence at Communicasia 2010 Singapore Expo from June 15th to June 18th.
CommunicAsia has established itself to be the one-stop Information and Communication Technology event platform in …
ShareThe 3CX training team are back in the USA in June 2010! We would like to invite all 3CX partners to the 3CX Partner Meetings to be held on both the East and West Coast in …
Share3CX Phone System for Windows Recognized for Exceptional Innovation
London, April 20 — 3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications …
ShareThe 3CXPhone 4 has become increasingly popular in the VoIP market. Not only is the 3CXPhone user friendly and fully featured, it is free and supports Plantronics headsets. When you combine the 3CXPhone with a …
ShareThis guide will show you how to configure a Beronet bero*fix box. The main target of this guide is to connect the bero*fix card with the LAN and WAN.
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Setting up the BeroNet bero*fix 400/1600/6400
Connect the …
ShareThis guide will show you how to configure a Beronet bero*fix card. The main scope of this guide is to connect the bero*fix card via a network brigde with the LAN and WAN.
Setting up the …
ShareHelping our Partners build their business and revenue
3CX Asia/Pacific recently hosted a partner training day at Microsoft Australia headquarters in Sydney Australia. Partners were free to come to this whole day event and all parts …
ShareIntroduction
This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed …
ShareAll SIP Phone calls consist of 2 channels:
Messaging – SIP
Media – RTP
Messaging is carried using UDP or TCP (normally UDP) SIP packets – It is used for device registration, call setup/teardown, on-hold notification, call …
ShareNOTE: This device has been tested for Fax Calls and Voice Calls using firmware 1.2.1.5. Grandstream firmware versions are typically available from: http://www.grandstream.com/firmware.html.
Depending on your geographic location and telecommunications provider, it may be necessary to …
ShareThis 10 minute presentation explains the unique selling points of 3CX – what makes our system different and what its key features are.
ShareLondon, UK – February 17, 2010 - Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become …
ShareSkills Covered by this Module
Preparing an Extension for Provisioning
Manually Provisioning a SIP Phone
Automatic Provisioning using DHCP Option 66
Relevant Course Materials
Adjusting The Built-In Phone Provisioning Templates
ShareCisco SPA Phones have the ability to look up for phone numbers and contacts in an Active Directory/LDAP. For this a template needs to be created and the Cisco Phones need to be re-provisioned with …
