Articles by Michael Borg
3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …
3CX MyPhone allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook (if you are using 3CX Phone System 10 and want CRM integration, …
The CRM API is designed to allow customers and developers to easily integrate with CRM applications. Essentially using this API you can do the following:
Launch calls from your application
Get notifications about the duration of a …
Notes:
This feature is not available in the free edition of 3CX Phone System
3CX Phone System does not include a Fax Sending service
The 3CX Fax Receiving Server is based on the T.38 standard, and requires a …
Note: This guide has been tested with firmware version pos3.08.2.00. Be aware that different firmware revisions may have different functionality.
This document will describe how to get a Cisco 7940 with SCCP (Skinny) protocol, convert it …
If you are not running the firmware version recommended in this web page, please update your Beronet device firmware to the recommended version as explained below.
Update Procedure
To update go to http://www.beronet.com/downloads/berofix/ and download the appropriate update.
Log on …
This FAQ explains how to configure your Patton Gateway for the first time by connecting it to the network, discovering it’s IP Address and then configuring the network settings. You will then be able to …
If you want to manage and configure 3CX Phone System on Windows 2008 server operating systems, you will have to disable IE ESC on the server.
Go to Start and click on “Server Manager”
Click on “Configure …
This is because the Sangoma NetBorder software is configured for the PSTN side to provide the ringing, so if it is not then you will not hear any ringing.
To fix this issue we must tell …
This article applies to ISDN lines and ISDN gateways only.
An ISDN line can either be point-to-point or point-to-multipoint. If you have a point-to-point connection, you can only attach one device to your ISDN line. If …
If you are using 3CX Phone System 10, please visit the Salesforce CRM integration article, which can be found here.
Introduction
3CX Assistant CRM Integration allows Salesforce.com users to automatically dial contacts simply by clicking ‘Call this …
Connecting to a Fax to print to Fax from a Windows XP Computer
The scope of this article is to be able to send faxes to a shared printer. This shared printer can be any printer …
General
Reset gateway to factory default and ensure you are running the latest firmware.
Review vendor documentation and assign a IP / Subnet mask / default router or gateway / DNS entries to the device. Ensure you …
