March 1, 2010 – 10:35 pm | Comments Off

3CX CRM Integration overview
3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a …

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Articles by Mike Deerfield

CEO - Deerfield.com, a USA based Publisher and Distributor of Communication Software products.

Demystifying the VoIP IP PBX
August 30, 2009 – 11:17 am | Comments Off

by Mike Deerfield, CEO, Deerfield.com
This article will discuss the benefits of IP PBX and 3CX, the various business opportunities available because of it, and how to identify what each 3CX customer needs.
While reviewing the emerging …

3CX Phone System Right Choice in Current Economic Climate
January 22, 2009 – 9:54 pm | Comments Off

In a world filled today with news about recession, banking meltdowns, weak corporate performances,  and bear financial markets, it can sometimes be difficult to see opportunity amongst the sea of negative press.  Quite honestly, I’ve …

Is Mobile VoIP the Next Frontier for IP PBX’s?
November 20, 2008 – 4:10 pm | Comments Off

The VoIP industry, like many industries is becoming stratified. There seems to be several emerging markets – such as residential VoIP markets (i.e.: Vonage and Charter), personal VoIP markets (i.e.: Skype and Gizmo), and enterprise …

VoIP and IP PBX, More Than “Messaging” Being Unified
November 6, 2008 – 3:15 pm | One Comment

What does that mean? At first, it might not be clear – but read on …..
Not long ago I remember two industries that seemed closely related, yet probably couldn’t be further apart. I’m talking about …