Articles by Nicky Borg
ShareImportant security update Version 9.13967
It has come to our attention that many installations of 3CX Phone System are deployed with weak passwords. This can result in hackers guessing the passwords and compromising the system.
This security …
ShareWe have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing.
Updating your 3CX Phone System 9 installation
To update Update 3CX IP PBX version …
ShareWhat is the Microsoft Dynamics CRM integration?
The Microsoft Dynamics CRM integration allows looking for contact information in Microsoft Dynamics CRM and launching of outbound calls from the Microsoft Dynamics web interface.
The …
3CX Phone System v9 BETA 2
ShareThis guide will show how to configure an AVM Fritzbox router / firewall as a border device with 3CX Phone System in the LAN. The tests were made using a FritzBox 7170 with firmware version …
ShareWe are pleased to announce a new 3CX Fax Server Update which will be distributed via the 3CX Updates Server from within the 3CX Phone System Windows Management Console. The update improves the reliability of …
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The 3CX Phone System is designed to be multi-lingual. Each text element in the 3CX Management Console is stored in a file and referenced from this file.
By creating a localized copy of this file, it …
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With a Beronet Card, and proper configuration, you are able to choose the exact line/port on which you want to dial out. This feature is requested for lines that have different MSN/DID/DDI numbers. In addition …
ShareHow to configure Secure SiP
This is a complete guide that will provide detailed information on how to:
1. Setup 3CX Phone System with Secure SiP (TLS) (In this way the SiP messaging will be encrypted and …
Share3CX Phone System V8 and later include the functionality to set the TimeZone and DST (Daylight Savings Time) parameters on phones via provisioning. 3CX PhoneSystem is delivered with example pre-configured default values set to EasternTime …
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This article describes how to setup Microsoft Exchange 2007/2010 server as a Unified Messaging Server and configure 3CX Phone System to use it for voice mail and auto attendants
This guide has been tested with the following …
Share3CX CRM Integration overview
3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a …
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3CX administrators need to plan ahead on how to construct their 3CX Phone System. Now it is very time consuming to create 1 extension at a time for each user, with their settings and provisioning. …
ShareAfter high demand from 3CX administrators worldwide, we have finalized a version of the 3CX Assistant that is specifically designed for Windows Server OS with Terminal service roles enabled. This installation package is available for …
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3CX PhoneSystem also provides the facility to control extension operations via an HTTP API that is simple to use, and therefore ideal for simple integration into a web-based custom application.
The functions available are:
Make a …
ShareThe Call Control API is an API available in version 7 and upwards that allows calls to be controlled. This is an advanced API that requires .NET, C# and telecommunications experience. It should only be …
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Receiving faxes from VoIP Providers
Incoming faxes from VoIP Providers can be quite tricky when compared to receiving of faxes from PSTN, ISDN VoIP Gateways. The main reason for this is NAT. Therefore some tweaks need …
ShareWe have released a new build of version 8 of 3CX Phone System. This update includes substantial performance improvements to the Call assistant client and VoIP phone integration. It also includes an improved tunnel which …
ShareYou can do simple debugging (for ISDN, for example) on a Patton gateway by using a series of simple commands.
After connecting to the gateway via telnet, type the following:
login: {your username here}
password: {password here}
enable
configure
debug ccisdn …
ShareThis document explains step by step how to upgrade the firmware of your Patton to the latest version. This doc uses the Patton 4554 as an example, however all other Patton devices follow an almost …
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Introduction
HTTP provisioning of phone sets is useful for an administrator as it helps to automate the process of configuring the phone set for a particular extension. The administrator creates the extension as usual, and in …
ShareHow can I adjust the configuration for unsupported VOIP providers or gateways?
3CX performs extended tests with a number of VoIP Providers and Gateways. This allows us to create optimized templates for use with these tested …
ShareThe source of a call must be identified for security. This FAQ explains how 3CX Phone System identifies the source of calls by default and how you can adjust the default to make it work …
ShareAn updated build has been released with some improvements and fixes.
Change log:
Fixed: Polling of outlook contacts from multiple outlook files
Fixed: Exchange Outlook integration
Fixed: Permissions issue in Exchange
Fixed: Missed calls issue on German Operating systems.
Fixed: Error …
ShareYou can check that 3CX Phone System has been completely uninstalled by using the 3CX Installation Checker Tool. The tool will provide information about any traces of 3CX files that could still be on the system. …
