January 12, 2010 – 4:05 pm | One Comment

3CX’s popular free business soft phone gets intuitive new interface. 3CXPhone 4.0 has a similar look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.

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Articles by Mike Harris

Worksighted, Inc. is a customer-centric Information Technology firm, providing enterprise-level IT management, support, consulting, and VoIP to small and medium-sized businesses. Specializing in Microsoft-based networks, Worksighted offers refreshing IT support solutions to businesses seeking a valuable IT partner. The company is located in Holland, Michigan and also maintains satellite offices in Grand Rapids, Lansing, and Detroit.

SNOM 370 Remote Extension. Plug and Play.
April 13, 2009 – 12:51 pm | 3 Comments
SNOM 370 Remote Extension.  Plug and Play.

I want to start off by giving credit on this nice little piece of engineering to Worksighted systems engineer Matt Scott.
I want to start off by defining a remote extension as one that must exit …

Magically Expanding Call Queues
February 17, 2009 – 11:22 am | Comments Off

One of my favorite things about 3CX is that it is so easy to get creative about how we leverage the great features the product has to offer. It never ceases to amaze me how …

Connecting your Home Phone to 3CX
December 22, 2008 – 5:29 pm | 23 Comments

As many of you probably do, I use Vonage service at my home over my cable Internet connection.  The other night as I was sitting downstairs trying to convince my 1 month old to go …

Designing a Quality VoIP Line Solution with 3CX
November 11, 2008 – 4:54 pm | 3 Comments

One of the things I love most about 3CX is the ease with which you can add VoIP lines.  It’s quick and easy to create multiple VoIP lines for different purposes such as, long distance providers …

Adding Call Record Buttons to an Aastra 5i IP Phone
November 5, 2008 – 1:39 pm | Comments Off

Two of the great features of the 3CX IP PBX are its ability to perform call recording and its ability to activate/deactivate call recording via the HTTP API. Most users are aware that call …