Note: This guide is for information purposes only. If you require assistance with a trunk provided by Gamma Telecom, please contact Gamma directly for assistance. If you are planning to integrate with a VoIP Provider within the …

The powerful tool for creating voice applications for 3CX Phone System, the 3CX Voice Application Designer (VAD) allows you to record the audio of a call and store it as a file to disk. Sometimes, …

Until recently, when creating an application with the 3CX Voice Application Designer, the audio files needed to be known early on in the design stage – it was necessary to specify the names of the files …

IMPORTANT: This device has been tested for Voice using Firmware Version Mobilink-IP-1.2.13-C2P-SDX
Setting up the Topex Mobilink IP

Insert a SIM card into the Mobilink IP by opening the simtray by pressing the small yellow button with (for example) …

Connecting an External Extension to 3CX PhoneSystem is often requested, and can be extremely useful for linking small remote offices and home workers. Here we get a shot at using other phones as External Extensions.

Using …

This step by step guide describes how to set up a speed dial, system based, using the “Outbound Rules” of 3CX Phone System.

3CX Phone System needs to be able to interact with services on the server where it is installed for proper functionality. In some cases, Anti-Virus software can stop 3CX Phone System from accomplishing this. This …

This article describes how to deploy “3CXMyPhoneDesktopComponents” via Group Policy Management Console in Windows Server 2008.

Introduction
3CX MyPhone is a Silverlight based application that can be used from a web browser or installed locally on your computer for Microsoft Outlook integration.  This guide will take you through installation with these different …

Introduction
By default, 3CX Phone System has a limit of 2 minutes for callers to leave voice mails. However, there are many cases when people calling your company might want to leave voice mails that are …

3CX Phone System has the ability to download all of your current user settings from your Active Directory Server via the LDAP protocol. All the user’s data such as first and last names, mobile numbers, …

Installing 3CX Desktop components for 3CX MyPhone also installs a COM+ component that is used for communication between 3CX MyPhone and Windows. This is necessary to deliver features such as Hotkey support, stealing of focus, …

3CX MyPhone allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook (if you are using 3CX Phone System 10 and want CRM integration, …

3CX Voice Application Designer (VAD), allows you to automatically send e-mails with or without attachments.
In this article we’ll show how to save the audio of a call to a file, and then send it as …

Troubleshooting plugin errors in Outlook. What should you do when the plugin fails to load?
There might be cases when the Outlook Add-in will not work. This guide will show you what you can do to …

The 3CX Voice Application Designer allows simple access of web services. It is only necessary to enter the URI, the name of the web service to invoke and eventually the list of parameters to send.

Since the release of 3CX Voice Application Designer version 2.0.3663.0, we have simplified the project configuration to successfully deploy it to 3CX Phone System.
One of the improvements includes the support to deploy VAD projects to …

In the latest versions of 3CX Voice Application Designer, we have significantly simplified the configuration of VAD projects. Now it is no longer necessary to enter complex URLs to indicate where to deploy the project …

The Call Control API is an API available for 3CX Phone System Version 9 and upwards that allows calls to be controlled. This is an advanced API that requires .NET, C# and telecommunications experience. It …

Note: This video is currently unavailable. We apologise for any inconvenience.
In this video, 3CX Partner, Kerry Garrison, shows you how to get 3CX MyPhone up and running in no time at all.
3CX MyPhone is a …

If you want to block calls from “anonymous” callers, you can leverage the “CallerID Blacklist” feature. From the 3CX Management Console:

Go to Settings -> Blacklist
Click on the “Add” button

Note: This video is currently unavailable. We apologise for any inconvenience.
3CX Partner Kerry Garrison from 888voip gives an overview of the features found in 3CX Phone System 10′s user portal, 3CX MyPhone.

3CX Phone System can be installed on most versions of Windows. Below is a complete list of supported and not supported operating systems. Note: Not supported does not necessarily mean that 3CX will not work …

Introduction
A useful feature of 3CX Phone System 10 is hot desking. This means the ability to share one desk between several people who use the desk at different times, or work from various locations. Yealink …

Configuring DID with a VOIP Provider
In some cases when you have a VoIP Provider with DID/DDI, you might encounter a situation when the VoIP Provider will not allow a call to go through. In the …