Phone configuration

3CX, Aastra, Cisco, Yealink, Grandstream, Polycom configs

Customizing Phone Provisioning Templates - A Complete Guide

Customizing Phone Provisioning Templates – A Complete Guide

December 03, 2012 - 09:24am

Provisioning phones eliminate the difficulties associated with manually configuring a large number of devices, which include: Manually configuring phones is a tedious task It can be very time consuming There is a high risk of human error It is difficult … [+]

How to Factory Reset your Phone

August 10, 2012 - 01:41am

This guide provides instructions on how to factory reset all the phones supported by 3CX Phone System. Factory reset will take the phone to the original device settings. This is useful when you cannot get the phone to work and … [+]

Provisioning a Grandstream DP710 / DP715 DECT Phone

Provisioning a Grandstream DP710 / DP715 DECT Phone

August 08, 2012 - 03:37pm

The following configuration steps have been tested with Grandstream handsets DP710 / DP715 with the firmware revision 1.0.0.5. Note that different firmware revisions may have a different web interface and/or different functionality. This guide is based on a new phone … [+]

Provisioning a Panasonic KX-TGP500B01 DECT Phone

Provisioning a Panasonic KX-TGP500B01 DECT Phone

August 06, 2012 - 07:26pm

The following configuration steps have been tested with Panasonic KX-TGP500B01 using the KX-TPA50 handsets and firmware revision 22:58. Note that different firmware revisions may have a different web interface and/or different functionality. This guide is based on a new phone … [+]

Provisioning a Remote Extension with 3CX Phone System

Provisioning a Remote Extension with 3CX Phone System

June 05, 2012 - 07:58pm

A remote extension is an extension that will be used remotely, such as a home office or remote office. The extension connects to 3CX Phone System over the internet, and has all the functionality available to a normal extension including  … [+]

3CX Phone System High Availability System - Active / Active

3CX Phone System High Availability System – Active / Active

February 27, 2012 - 12:00pm

An active failover allows for seamless handover to a backup server in case the first server fails. If the primary 3CX Phone System Server fails, the phones will automatically switch to the backup server and/or the backup gateway will become … [+]

Troubleshooting a Direct Remote Extension

Troubleshooting a Direct Remote Extension

February 10, 2012 - 08:03pm

This step by step guide will help you troubleshoot a direct remote extension setup at home or at a remote office. Direct remote extensions can work but correct functionality cannot be guaranteed as there are many factors at play (such … [+]

Configuring the Robin Smartview Video Doorphone with 3CX Phone System

Configuring the Robin Smartview Video Doorphone with 3CX Phone System

February 09, 2012 - 04:47pm

If you need a simple SIP-based video door phone, the Robin Smartview should provide a simple solution. This document will explain the steps necessary to set up, configure, and test one of these devices for use with 3CX Phone System. … [+]

Configuring External Extensions with 3CX Phone System

Configuring External Extensions with 3CX Phone System

January 15, 2012 - 10:30am

An External Extension is an extension that is configure in a small remote office or for a home worker. Configuring an External Extension requires more work, since the phone is not located on the same network as 3CX Phone System, … [+]

Hot Desking with 3CX Phone System

Hot Desking with 3CX Phone System

August 09, 2011 - 07:49pm

Introduction A useful feature of 3CX Phone System 10 and 11 is hot desking. This means the ability to share one desk between several people who use the desk at different times, or work from various locations. Yealink phones are … [+]