February 17, 2012 – 9:22 pm | No Comment

3CX Phone System Multi Tenant enables resellers to offer a hosted PBX service
London UK, February 17 2012 – 3CX, international telecommunications developer of Windows-based PBX software, today announced the release of 3CX Phone System Multi …

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Articles in Phone configuration

Troubleshooting a Direct Remote Extension
February 10, 2012 – 8:03 pm | 4 Comments
Troubleshooting a Direct Remote Extension

This step by step guide will help you troubleshoot a direct remote extension setup at home or at a remote office. Direct remote extensions can work but correct functionality cannot be guaranteed as there are …

Configuring the Robin Smartview Video Doorphone with 3CX Phone System
February 9, 2012 – 4:47 pm | 4 Comments
Configuring the Robin Smartview Video Doorphone with 3CX Phone System

If you need a simple SIP-based video door phone, the Robin Smartview should provide a simple solution. This document will explain the steps necessary to set up, configure, and test one of these devices for …

Configuring External Extensions with 3CX Phone System
January 15, 2012 – 10:30 am | 10 Comments
Configuring External Extensions with 3CX Phone System

Connecting an External Extension to 3CX PhoneSystem is often requested, and can be extremely useful for linking small remote offices and home workers. Here we get a shot at using other phones as External Extensions.
Note: If …

Hot Desking with 3CX Phone System
August 9, 2011 – 7:49 pm | 10 Comments
Hot Desking with 3CX Phone System

Introduction
A useful feature of 3CX Phone System 10 is hot desking. This means the ability to share one desk between several people who use the desk at different times, or work from various locations. Yealink …

Fax Machines with 3CX Phone System and Grandstream GXW-4004/4008/4024
April 5, 2011 – 10:56 pm | 5 Comments
Fax Machines with 3CX Phone System and Grandstream GXW-4004/4008/4024

IMPORTANT: This device has been tested for Inbound and Outbound Fax with the following firmware version: Program – 1.0.3.10; Bootloader – 1.0.0.7; Core – 1.0.0.54; Base – 1.0.0.97
Note: This functionality is intended for use with …

Fax over IP with RelayFax Fax Server and 3CX Phone System
February 17, 2011 – 10:31 pm | 5 Comments
Fax over IP with RelayFax Fax Server and 3CX Phone System

This guide has been tested for RelayFax 7.0.
Be aware that previous versions CANNOT work with 3CX PhoneSystem. Note also that more recent versions may have different interface formats and functionality.

Using a Robin Compact SIP Door Phone with 3CX PhoneSystem
January 27, 2011 – 8:06 pm | 13 Comments
Using a Robin Compact SIP Door Phone with 3CX PhoneSystem

If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one …

Analog Telephone with MWI Support
January 27, 2011 – 10:46 am | 4 Comments
Analog Telephone with MWI Support

In certain situations we need to install an analog telephone. If you also need MWI (Message-Waiting Indicator) functionality, you may encounter compatibility issues. But with the right equipment, this can be easily accomplished.

How to make a blind and attended transfer with Aastra
December 30, 2010 – 3:41 pm | Comments Off
How to make a blind and attended transfer with Aastra

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using an Aastra 57i IP Phone.

Configuring the display language of Grandstream phones
December 6, 2010 – 4:56 pm | One Comment
Configuring the display language of Grandstream phones

Configuring the display language of Grandstream GXP 2000. 2010, 2020, 1200 phones

Configuring the display language of Cisco SPA phones
December 6, 2010 – 4:56 pm | One Comment
Configuring the display language of Cisco SPA phones

Configuring the display language of Cisco SPA IP / Linksys SPA phones

Configuring the display language of Aastra phones
December 6, 2010 – 4:19 pm | 2 Comments
Configuring the display language of Aastra phones

Configuring the display language of Aastra phones from the 3CX Management Console

Upgrading firmware of Yealink phones from the 3CX Mgmnt Console
December 6, 2010 – 3:25 pm | 4 Comments
Upgrading firmware of Yealink phones from the 3CX Mgmnt Console

Upgrading firmware of Yealink T20, T22, T26, T28 phones from the 3CX Mgmnt Console

Upgrading firmware of Polycom phones from the 3CX Mgmnt Console
December 6, 2010 – 2:24 pm | 4 Comments
Upgrading firmware of Polycom phones from the 3CX Mgmnt Console

Upgrading firmware of Polycom phones from the 3CX Mgmnt Console

Upgrading firmware of Grandstream phones from the 3CX Mgmnt Console
December 6, 2010 – 2:07 pm | One Comment
Upgrading firmware of Grandstream phones from the 3CX Mgmnt Console

Upgrading firmware of Grandstream phones from the 3CX Mgmnt Console

Upgrading firmware of Cisco phones from the 3CX Mgmnt Console
December 6, 2010 – 1:56 pm | 2 Comments
Upgrading firmware of Cisco phones from the 3CX Mgmnt Console

Upgrading firmware of Cisco phones from the 3CX Mgmnt Console

Upgrading firmware of Aastra phones from the 3CX Management Console
December 6, 2010 – 1:08 pm | 2 Comments
Upgrading firmware of Aastra phones from the 3CX Management Console

In this article we explain how you can upgrade the firmware of one or more Aastra phones in your network from the 3CX Management console. In this example we upgrade an Aastra 6757i to the …

Upgrading the firmware of IP Phones network-wide with 3CX v9 SP4
December 2, 2010 – 8:00 am | 19 Comments
Upgrading the firmware of IP Phones network-wide with 3CX v9 SP4

3CX Phone System Version 9 features the ability to easily upgrade your IP Phone’s firmware network wide. This is done using the Phone Provisioning node located in the “Settings” section. Pre-requisites

Download the latest firmware available for …

Configuring IP Phone LCD Display language with 3CX Phone System
December 2, 2010 – 8:00 am | 10 Comments

3CX Phone System features the ability to easily change your IP Phone’s LCD display language network wide or on a per phone basis. Pre-requisites

Download & install the available language packs for your phone model – Not …

Configuring the time zone on IP phones
November 24, 2010 – 8:23 pm | One Comment
Configuring the time zone on IP phones

3CX PhoneSystem includes functionality to easily set the Time Zone and DST (Daylight Savings Time) parameters on phones via provisioning. 3CX PhoneSystem is delivered preconfigured with default values for US Eastern Time. You can manage Time …

3CXPhone for iPhone available!
November 23, 2010 – 10:06 am | 14 Comments
3CXPhone for iPhone available!

3CXPhone for iPhone is here! We’ve gotten the go-ahead from Apple and it is available immediately via the Apple Appstore.
3CXPhone for iPhone is a VoIP phone for Apple iPhone, iPads and iTouch devices running iOS 4.0 …

How to make a blind and attended transfer with Yealink
September 24, 2010 – 5:45 pm | 5 Comments
How to make a blind and attended transfer with Yealink

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink. We will assume that an incoming call will be received on the Yealink phone which is registered …

How to make a blind and attended transfer with Linksys
September 19, 2010 – 3:23 am | Comments Off
How to make a blind and attended transfer with Linksys

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Linksys SPA962. We will assume that an incoming call will be received on the Linksys phone which is …

How to make a blind and attended transfer with Grandstream
September 1, 2010 – 2:33 pm | 2 Comments
How to make a blind and attended transfer with Grandstream

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …

3CX Phone Configuration
August 2, 2010 – 5:34 pm | Comments Off
3CX Phone Configuration

3CX Phone can be configured to connect to 3CX PhoneSystem from the same LAN, and also from a remote location. If 3CX Phone is going to be used from a remote location, you can also …