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Top Tips for Video Conference Server Optimizations

3CX Video Conference in V18 breaks ties with its predecessors and relocates a lot of its data warehousing into your 3CX System. This sets a new standard for privacy, safeguarding your own data and that of your attendees. In order to properly cater for this shift, here are a few tips for admins to take note. Use default HTTPS port 443 Participants and scheduled meetings are stor [...]

3CX Global IP Blacklist: Security By Default

Our products’ security is of paramount importance to us. That is why with each release, we strive to improve the core elements of the system, whilst remaining vigilant to new global threats. The 3CX global IP blacklist is a key tool in the fight against hacking. But what is it and how does it work? Global IP blacklist explained The 3CX global IP blacklist was first released wit [...]

By |February 24th, 2022|Comments Off on 3CX Global IP Blacklist: Security By Default
Don’t Get Caught Out, Make a Disaster Recovery Plan!

Throughout the world, very sophisticated methods are used to bring companies and governments to a grinding halt. This is achieved by hacking networks and distributed denial of service (DDoS) attacks. As highlighted by the recent DDoS attack on several VoIP providers, including Bandwidth.com, it brings an opportunity and a reminder to reflect on your current PBX setup(s). We wil [...]

By |November 23rd, 2021|Comments Off on Don’t Get Caught Out, Make a Disaster Recovery Plan!
Import Active Directory Users via Azure AD & Enable SSO

Do you have thousands of users in your local Microsoft Active Directory? Would you like to synchronize them to 3CX, just as Microsoft 365 admins can? Or do you want a simpler way to sign in to the 3CX Web Client via Microsoft OAuth? No problem, we have a solution for you - and in just 10 minutes! All you need is to create a free Azure AD, synchronize your local Active Directory [...]

Update 7 Now Supporting Amazon Chime Voice Connector

V16 Update 7 adds Amazon Chime Voice Connector, the advanced SIP trunking offered by Amazon, to its list of supported SIP Trunk providers in the US. Amazon Chime Voice Connector can now be selected for use in the 3CX management console. Take advantage of AWS and benefit from: Lower calling costs Added security and reliability Easier monitoring and management. Lower PSTN calling [...]

By |December 11th, 2020|Comments Off on Update 7 Now Supporting Amazon Chime Voice Connector
Use 3CX’s Time-based Call Forwarding for Multiple Call Routing Rules

One of the first things you’ll do when setting up a new PBX is configure opening and closing hours. This often also includes some simple rules to define what should happen to a call at certain times. For example, forwarding the call to an IVR menu or queue during open hours, or to voicemail with a personalized greeting message during closing hours. Configuring office hours is e [...]

By |December 10th, 2020|Comments Off on Use 3CX’s Time-based Call Forwarding for Multiple Call Routing Rules
Call Fraud: Is Your VoIP System Protected?

Call fraud happens when hackers get into your VoIP system and place unauthorized calls in a way that results in you accumulating a bill (usually large!) for calls you did not make. Call fraud can be to any destination, but it usually involves toll fraud: a situation in which your VoIP system is hacked and used to make lots of unauthorized international calls. According to a rec [...]

By |November 27th, 2020|Comments Off on Call Fraud: Is Your VoIP System Protected?
Hackers Exploit VoIP Vulnerability Affecting Nearly 1,200 Organizations

News broke today that security experts Check Point have detected a series or worldwide attacks directed at VoIP servers across the globe. The attacks affected FreePBX® and PBXact® by exploiting a previously discovered authentication bypass vulnerability, CVE-2019-19006. The attacks were part of a larger campaign targeting VoIP phone systems, in which the hackers’ goal is to sel [...]

By |November 6th, 2020|Comments Off on Hackers Exploit VoIP Vulnerability Affecting Nearly 1,200 Organizations
Is Your VoIP Phone System Secure? 3 Signs You've Been Hacked

The use of VoIP phone systems has surged due to COVID-19: several internet service providers have reported an increase in VoIP usage of between 44 to 88 percent. As we’ve established at 3CX, the rise in VoIP usage is good news because you can reduce your phone bill by as much as 80 percent by using an IP telephony system. The bad news, however, is that attempts to hack VoIP pho [...]

By |August 7th, 2020|Comments Off on Is Your VoIP Phone System Secure? 3 Signs You've Been Hacked
3CX Phone System On-Campus - Higher Learning at a Lower Cost

Universities are places where ideas can be communicated freely. What better way to do this, than through a unified communications system like 3CX. As the central communications system on-campus, 3CX offers multiple opportunities to encourage and facilitate learning. It can connect staff members and students with benefits for everyone, including free audio/video calls, low-cost [...]

By |November 22nd, 2019|Comments Off on 3CX Phone System On-Campus - Higher Learning at a Lower Cost

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