This 10 minute presentation explains the unique selling points of 3CX – what makes our system different and what its key features are.

Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System

This YouTube video will explain step by step how to create a sample application. This first part shows how to design the main flow, while the second part shows how to design the error handler …

This YouTube video will explain step by step how to create a sample application. The first part showed how to design the main flow, while this second part shows how to design the error handler …

This YouTube video will explain what a built-in component is, and explain in detail out of the box call related components.
Skills Covered by this Module

What are built-in components?
Concepts reused in many components:

Input and output properties
Types …

This YouTube video will explain in detail control structures and advanced components.
Skills Covered by this Module

Control Structures components

Conditional
Variable Assignment
Increment Variable
Decrement Variable
Loop
Exit Callflow

Advanced components

Cryptography
Database Access
E-Mail Sender
External Code Execution
File Management
Socket Client
Web Interaction
Web Services Interaction

This YouTube video will introduce you to the 3CX Voice Application Designer. It explains basic but important concepts to understand how it works and what can be done with it.
To follow along with the tutorials, …

This YouTube video will show you how to create, deploy and debug a voice application with the 3CX Voice Application Designer.
Skills Covered by this Module

Opening the “Simple Dialer” sample project
Configuring your 3CX Phone System location
Making …

Skills Covered by this Module

What is a PSTN Gateway
What types of PSTN lines can be connected to 3CX PhoneSystem
Which PSTN Gateways are supported by 3CX
Configuring a PSTN Gateway on 3CX PhoneSystem
Configuring a Patton SN-4114 (using …

Skills Covered by this Module

What is VoIP Provider Account
What types of VoIP Provider accounts can be connected to 3CX PhoneSystem
About Unsupported VoIP Providers which do not have a plug-and-play template
Firewall considerations for connecting VoIP Providers …

Skills Covered by this Module

What is SIP
What is RTP
How calls are setup using SIP Message exchanges

Skills Covered by this Module

What is a Bridge?
What type of Bridge connection to set up
Firewall considerations for Bridges similar to those for VoIP Providers
How to configure a Bridge connection on 3CX PhoneSystem

Skills Covered by this Module

General Internet Connectivity concepts.
Using the Firewall Checker as a first check to identify Firewall Configuration errors or warnings.
Firewall Configuration – Port Forwarding.
Firewall Configuration – Quality of Service (QoS).

Relevant Course Materials

NAT …

Skills Covered by this Module

What is the Server Activity Log
How to use the Server Activity Log to read and interpret log messages generated by the PBX.

Skills Covered by this Module

What devices or providers are 3CX-Supported, and why.
What devices or providers are Vendor-Supported, and why.
What devices or providers are Unsupported, and why.
Types of issues you may encounter.
The Server Activity Log …