Articles in VoIP Nuggets
ShareCheck out this 10 minute youtube video to find out what’s new in 3CX Phone System Version 9!
ShareSkills Covered by this Module
How to configure Notifications for Incoming Calls
How to set an Incoming Call to trigger a custom script or application
Contact Popup from Microsoft Outlook on Incoming Call
Triggering Outbound Calls directly from the …
ShareThis 10 minute presentation explains the unique selling points of 3CX – what makes our system different and what its key features are.
ShareSkills Covered by this Module
Preparing an Extension for Provisioning
Manually Provisioning a SIP Phone
Automatic Provisioning using DHCP Option 66
Relevant Course Materials
Adjusting The Built-In Phone Provisioning Templates
Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System
ShareThis YouTube video will explain step by step how to create a sample application. This first part shows how to design the main flow, while the second part shows how to design the error handler …
ShareThis YouTube video will explain step by step how to create a sample application. The first part showed how to design the main flow, while this second part shows how to design the error handler …
ShareThis YouTube video will explain what a built-in component is, and explain in detail out of the box call related components.
Skills Covered by this Module
What are built-in components?
Concepts reused in many components:
Input and output properties
Types …
ShareThis YouTube video will explain in detail control structures and advanced components.
Skills Covered by this Module
Control Structures components
Conditional
Variable Assignment
Increment Variable
Decrement Variable
Loop
Exit Callflow
Advanced components
Cryptography
Database Access
E-Mail Sender
External Code Execution
File Management
Socket Client
Web Interaction
Web Services Interaction
ShareThis YouTube video will introduce you to the 3CX Voice Application Designer. It explains basic but important concepts to understand how it works and what can be done with it.
To follow along with the tutorials, …
ShareThis YouTube video will show you how to create, deploy and debug a voice application with the 3CX Voice Application Designer.
Skills Covered by this Module
Opening the “Simple Dialer” sample project
Configuring your 3CX Phone System location
Making …
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Skills Covered by this Module
What is a PSTN Gateway
What types of PSTN lines can be connected to 3CX PhoneSystem
Which PSTN Gateways are supported by 3CX
Configuring a PSTN Gateway on 3CX PhoneSystem
Configuring a Patton SN-4114 (using …
ShareSkills Covered by this Module
What is VoIP Provider Account
What types of VoIP Provider accounts can be connected to 3CX PhoneSystem
About Unsupported VoIP Providers which do not have a plug-and-play template
Firewall considerations for connecting VoIP Providers …
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Skills Covered by this Module
What is SIP
What is RTP
How calls are setup using SIP Message exchanges
ShareSkills Covered by this Module
What is a Bridge?
What type of Bridge connection to set up
Firewall considerations for Bridges similar to those for VoIP Providers
How to configure a Bridge connection on 3CX PhoneSystem
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Skills Covered by this Module
General Internet Connectivity concepts.
Using the Firewall Checker as a first check to identify Firewall Configuration errors or warnings.
Firewall Configuration – Port Forwarding.
Firewall Configuration – Quality of Service (QoS).
Relevant Course Materials
A …
ShareSkills Covered by this Module
What is the Server Activity Log
How to use the Server Activity Log to read and interpret log messages generated by the PBX.
ShareSkills Covered by this Module
What devices or providers are 3CX-Supported, and why.
What devices or providers are Vendor-Supported, and why.
What devices or providers are Unsupported, and why.
Types of issues you may encounter.
The Server Activity Log …
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Skills Covered by this Module
The types of phones that can be used with 3CX PhoneSystem
How to create a new extension
Enabling and configuring VoiceMail for an extension
Creating forwarding rules for an extension
Creating specific hours for …
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Skills Covered by this Module
Referring to the 3CX Wiki site for additional documentation and configuration guides.
Referring to the 3CX Blogs site for informative articles, announcements, descriptions of common issues, and other information related to …
ShareSkills Covered by this Module
DialCodes and the range of functionality provided by them
Presentation on the new features of 3CX Phone System version 8
ShareSkills Covered by this Module
Configuring 3CX Assistant to work with 3CX PhoneSystem
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Skills Covered by this Module
Configuring a phone as an External Extension
Configuring a LinkSys SPA921 as an External Extension
Relevant Course Materials
Analyzing a Successful Call Setup
