The 3CX Hotel Module adds a hotel specific feature set to 3CX Phone System, avoiding the astronomical costs of a traditional hotel PBX and expensive lease payments. Turn your hotel phone system into a …

See why thousands of businesses worldwide, including Formula One’s Team Lotus, RE/MAX and M.I.T. are turning to 3CX Phone System!
This video gives a presentation of 3CX Phone System for Windows, and shows you what makes …

Integrate Salesforce, Microsoft Dynamics, SugarCRM and Sage Act! with 3CX Phone System 10 to increase your employee productivity, impress your clients with professional customer care and boost sales!
With the 3CX CRM Integration Module, you will …

Skills Covered by this Module

Configuring a phone as an External Extension
Configuring a Grandstream GXP2110 as an External Extension

Relevant Course Materials

Configuring External Extensions with 3CX Phone System
Analyzing a Successful Call Setup

Skills Covered by this Module

What is SIP
What is RTP
How calls are setup using SIP Message exchanges

Skills Covered by this Module

Using the Phones Node tab to manage your phones on the network
Upgrading Phone Firmware from the 3CX Management Console

Skills Covered by this Module

What devices or providers are 3CX-Supported, and why.
What devices or providers are Vendor-Supported, and why.
What devices or providers are Unsupported, and why.
Types of issues you may encounter.
The Server Activity Log …

Skills Covered by this Module

What is the Server Activity Log
How to use the Server Activity Log to read and interpret log messages generated by the PBX.

Skills Covered by this Module

What is an Auto-Attendant or Digital Receptionist?
Configuring an Auto-Attendant or Digital Receptionist on 3CX Phone System
Audio Format for custom audio messages

Skills Covered by this Module

What is a Ring Group?
The behaviour of the different Ring Strategies
Configuring a Ring Group in 3CX Phone System
What is a Queue?
Configuring a Queue in 3CX Phone System
Logging into and out of …

Skills Covered by this Module

Configuring Microsoft Exchange 2007/2010 to interoperate with 3CX PhoneSystem
How to enable Unified Messaging on a Microsoft Exchange Mailbox
Configuring 3CX PhoneSystem to integrate with Microsoft Exchange 2007/2010
Configuring an AutoAttendant or Digital Receptionist …

Skills Covered by this Module

The types of phones that can be used with 3CX Phone System
How to create a new extension
Enabling and configuring Voice-mail for an extension
Creating forwarding rules for an extension
Creating specific hours …

Skills Covered by this Module

General Internet Connectivity concepts.
Using the Firewall Checker as a first check to identify Firewall Configuration errors or warnings.
Firewall Configuration – Port Forwarding.
Firewall Configuration – Quality of Service (QoS).

Relevant Course Materials

A …

Skills Covered by this Module

Referring to the 3CX Support site for additional documentation and configuration guides.
Referring to the 3CX Blogs site for informative articles, announcements, descriptions of common issues, and other information related to …

Skills Covered by this Module

What is a Bridge?
What type of Bridge connection to set up
Firewall considerations for Bridges similar to those for VoIP Providers
How to configure a Bridge connection on 3CX PhoneSystem

Skills Covered by this Module

What is an Outbound Rule?
How to make Outbound Rules work to your advantage
Configuring an Outbound Rule on 3CX PhoneSystem

Skills Covered by this Module

DialCodes and the range of functionality provided by them

Skills Covered by this Module

What is VoIP Provider Account
What types of VoIP Provider accounts can be connected to 3CX PhoneSystem
About Unsupported VoIP Providers which do not have a plug-and-play template
Firewall considerations for connecting VoIP Providers …

Skills Covered by this Module

What is a PSTN Gateway
What types of PSTN lines can be connected to 3CX PhoneSystem
Which PSTN Gateways are supported by 3CX
Configuring a PSTN Gateway on 3CX PhoneSystem
Configuring a Patton SN-4114 (using …

Skills Covered by this Module

What is the 3CX Tunnel?
What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate?
How to leverage the 3CX Tunnel features with the 3CX VoIP Phone

Relevant Course …

Skills Covered by this Module

Backing Up 3CX PhoneSystem configuration settings
Running the Installation Checker to ensure a clean upgrade / re-installation
Installing 3CX PhoneSystem using a Backup file from a previous installation

Relevant Course Materials

How can I check …

Skills Covered by this Module

The way 3CX PhoneSystem links to other components to make a complete solution
The Operating Systems that 3CX PhoneSystem is supported for
What Hardware to use for 3CX PhoneSystem
Which Web Server to select …

Check out this 10 minute youtube video to find out what’s new in 3CX Phone System Version 9!

Skills Covered by this Module

How to configure Notifications for Incoming Calls
How to set an Incoming Call to trigger a custom script or application
Contact Popup from Microsoft Outlook on Incoming Call
Triggering Outbound Calls directly from the …