VoIP Nuggets

Technical training videos about VoIP, SIP and 3CX

3CX Call Center Module for 3CX Phone System 11

3CX Call Center Module for 3CX Phone System 11

August 07, 2012 - 06:02pm

Improve customer service with the 3CX Call Center Module, which offers Enterprise level Call Center features for small to medium sized businesses without breaking the bank Better manage your agents and customers by taking advantage of: Assigning external agents Various … [+]

Cloud Ready Version of 3CX Phone System – Video

February 14, 2012 - 08:46pm

With 3CX Phone System Multi Tenant, you can host up to ten instances of 3CX Phone System in the cloud and offer it as a service for your customers to generate recurring profitable income. Benefits of 3CX Phone System Multi … [+]

3CX Phone System Hotel Module Video Overview

November 16, 2011 - 01:01am

The 3CX Hotel Module adds a hotel specific feature set to 3CX Phone System, avoiding the astronomical costs of a traditional hotel PBX and expensive lease payments. Turn your hotel phone system into a profit center again! Benefits of the … [+]

VIDEO: Why Choose 3CX Phone System?

October 20, 2011 - 03:17pm

See why thousands of businesses worldwide, including Formula One’s Team Lotus, RE/MAX and M.I.T. are turning to 3CX Phone System! This video gives a presentation of 3CX Phone System for Windows, and shows you what makes it different from other … [+]

VIDEO: Configuring an External Extension

May 07, 2011 - 06:56pm

Skills Covered by this Module Configuring a phone as an External Extension Configuring a Grandstream GXP2110 as an External Extension Relevant Course Materials Configuring External Extensions with 3CX Phone System Analyzing a Successful Call Setup … [+]

VIDEO: General SIP and RTP Overview

May 04, 2011 - 05:31pm

Skills Covered by this Module What is SIP What is RTP How calls are setup using SIP Message exchanges … [+]

VIDEO: Phone Management and Firmware

May 04, 2011 - 04:46pm

Skills Covered by this Module Using the Phones Node tab to manage your phones on the network Upgrading Phone Firmware from the 3CX Management Console … [+]

VIDEO: Troubleshooting and Logging

May 04, 2011 - 11:44am

Skills Covered by this Module What devices or providers are 3CX-Supported, and why. What devices or providers are Vendor-Supported, and why. What devices or providers are Unsupported, and why. Types of issues you may encounter. The Server Activity Log and … [+]

VIDEO: The Server Activity Log

May 04, 2011 - 11:42am

Skills Covered by this Module What is the Server Activity Log How to use the Server Activity Log to read and interpret log messages generated by the PBX. … [+]

VIDEO: Configuring Auto-Attendants or Digital Receptionists

May 03, 2011 - 04:20pm

Skills Covered by this Module What is an Auto-Attendant or Digital Receptionist? Configuring an Auto-Attendant or Digital Receptionist on 3CX Phone System Audio Format for custom audio messages … [+]