December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Articles in VoIP Nuggets

VIDEO: Phone Provisioning
April 22, 2010 – 11:06 am | Comments Off

Skills Covered by this Module

Preparing an Extension for Provisioning
Advantages of Provisioning through 3CX Management Console
The different types of provisioning and what phones they work with
Automatic Provisioning using DHCP Option 66

Relevant Course Materials

Adjusting The Built-In Phone …

VIDEO: Provisioning Cisco SPA500 Series Phones with 3CX
February 12, 2010 – 2:17 pm | One Comment

Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System

VIDEO: VAD-Creating a sample application Part 1 of 2
February 8, 2010 – 8:46 pm | Comments Off

This YouTube video will explain step by step how to create a sample application. This first part shows how to design the main flow, while the second part shows how to design the error handler …

VIDEO: VAD – Creating a sample application Part 2 of 2
February 8, 2010 – 8:46 pm | Comments Off

This YouTube video will explain step by step how to create a sample application. The first part showed how to design the main flow, while this second part shows how to design the error handler …

VIDEO: VAD – Built-in components Part 1 of 2
January 29, 2010 – 4:47 pm | One Comment

This YouTube video will explain what a built-in component is, and explain in detail out of the box call related components.
Skills Covered by this Module

What are built-in components?
Concepts reused in many components:

Input and output properties
Types …

VIDEO: VAD – Built-in components Part 2 of 2
January 29, 2010 – 4:42 pm | One Comment

This YouTube video will explain in detail control structures and advanced components.
Skills Covered by this Module

Control Structures components

Conditional
Variable Assignment
Increment Variable
Decrement Variable
Loop
Exit Callflow

Advanced components

Cryptography
Database Access
E-Mail Sender
External Code Execution
File Management
Socket Client
Web Interaction
Web Services Interaction

VIDEO: VAD – Introduction Part 1 of 2
January 25, 2010 – 5:00 pm | Comments Off

This YouTube video will introduce you to the 3CX Voice Application Designer. It explains basic but important concepts to understand how it works and what can be done with it.
To follow along with the tutorials, …

VIDEO: VAD – Creating and deploying a voice application Part 2 of 2
January 25, 2010 – 4:45 pm | One Comment

This YouTube video will show you how to create, deploy and debug a voice application with the 3CX Voice Application Designer.
Skills Covered by this Module

Opening the “Simple Dialer” sample project
Configuring your 3CX Phone System location
Making …

VIDEO: What’s new in 3CX Phone System v8
October 19, 2009 – 2:06 pm | 2 Comments

Presentation on the new features of 3CX Phone System version 8

VIDEO: Configuring the 3CX Assistant
October 19, 2009 – 11:53 am | Comments Off

Skills Covered by this Module

Configuring 3CX Assistant to work with 3CX PhoneSystem

VIDEO: 3CX Tunnel Protocol – with 3CX VoIP Phone and SIP Hardphones!
October 14, 2009 – 1:14 pm | Comments Off

Skills Covered by this Module

What is the 3CX Tunnel?
What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate?
How to leverage the 3CX Tunnel features with the 3CX VoIP Phone
Configuring …

VIDEO: Configuring 3CX VoIP Phone
October 6, 2009 – 10:24 am | Comments Off

Skills Covered by this Module

Setting up a new connection profile
Configuration of 3CX VoIP Phone to work with 3CX PhoneSystem
Introduction to Tunneled connections between 3CX VoIP Phone and 3CX PhoneSystem

Relevant Course Materials

SIP Proxy Tunnel & SIP …

VIDEO: Configuring a Polycom 320 Phone
October 3, 2009 – 10:29 am | Comments Off

Skills Covered by this Module

Configuring a Polycom 320 Phone to work with 3CX PhoneSystem

VIDEO: What’s new in 3CX Phone System v7.1
April 27, 2009 – 1:33 pm | Comments Off

Watch this Youtube video to find out about the new features in 3CX Phone System v7.1.

VIDEO: Working with Patton VoIP Gateways (Part 3/3)
March 30, 2009 – 4:23 pm | Comments Off

This is the last part on how to configure the Patton for use as a PSTN gateway for 3CX. Very detailed and highly recommended!

VIDEO: 3CX Tunnel – Configuration (Part 2)
February 23, 2009 – 9:48 pm | Comments Off

This VoIP Nugget explains in detail how to setup the tunnel server side. It then shows how to setup the 3CX VoIP Phone to connect from anywhere on the internet to 3CX Phone System.

VIDEO: 3CX Tunnel – Overview (part 1)
February 17, 2009 – 4:11 pm | Comments Off

This VoIP Nugget explains what the 3CX Tunnel is – and why it makes configuring external extensions and bridges easier. A second VoIP Nugget will be published that shows exactly how to configure the 3CX …

VIDEO: Configuring PSTN lines with a Patton Gateway (Part 2/3)
February 9, 2009 – 3:21 pm | Comments Off

This VoIP nugget explains in detail how to setup a Patton Gateway with 3CX Phone System. It walks you through 3CX setup, hooking up the device to the network, connecting the PSTN lines …

VIDEO: Using a Patton VoIP gateway with 3CX
January 26, 2009 – 4:36 pm | Comments Off

This video has been developed by Marco Liechti of Patton and is the first of three part series about using VoIP gateways with 3CX. It explains why you need a VoIP Gateway and …

VIDEO: How to setup external extensions using direct SIP
December 18, 2008 – 5:54 pm | 3 Comments

This nugget shows how to setup an external extension using direct SIP.
Using the VoIP client as an example it walks you through the process of configuring extensions that reside outside your LAN.

VIDEO: Firewalls & VoIP
December 4, 2008 – 10:08 pm | Comments Off

NAT & Firewalls typically present some challenges to VoIP, however with a good understanding of what’s happening it’s possible to make VoIP calls work easily. And being able to have external extensions and bridges …

VIDEO: Introduction to SIP & RTP
November 26, 2008 – 9:56 pm | One Comment

This video is a high level overview to SIP & RTP – explains the basics of the protocols in a 4 minute video

VIDEO: Understanding the 3CX Phone System server activity log
November 21, 2008 – 9:27 pm | Comments Off

This video explains how to interpret the 3CX Phone System server status logs. This video walks you through the setup and tear down of a phone call, explaining the messages that are generated along the …

VIDEO: Introduction to 3CX
November 18, 2008 – 5:24 pm | Comments Off

This short presentation gives a brief introduction to 3CX and the VoIP market.

VIDEO: SIP call setup overview & ports used
November 14, 2008 – 7:57 pm | One Comment

3CX is starting to publish a series of short technical VoIP videos which we have called VoIP Nuggets.