3CX Product Releases
Technical tips to run your VoIP PBX more efficiently
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3CX, Aastra, Cisco, Yealink, Grandstream, Polycom configs
Skills Covered by this Module Preparing an Extension for Provisioning Advantages of Provisioning through 3CX Management Console The different types of provisioning and what phones they work with Automatic Provisioning using DHCP Option 66 Relevant Course Materials Adjusting The Built-In Phone Provisioning Templates
......Read More »Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System
......Read More »This YouTube video will explain step by step how to create a sample application. This first part shows how to design the main flow, while the second part shows how to design the error handler and the disconnect handler flows. Skills Covered by this Module Creating a new project Adding components to the callflow Creating a custom component to avoid spaghetti diagrams Adding input and output properties to the custom
......Read More »This YouTube video will explain step by step how to create a sample application. The first part showed how to design the main flow, while this second part shows how to design the error handler and the disconnect handler flows. Skills Covered by this Module Configuring the error handler: transferring to the operator on database error Configuring the disconnect handler: writing a CDR to database on call disconnection
......Read More »This YouTube video will explain what a built-in component is, and explain in detail out of the box call related components. Skills Covered by this Module What are built-in components? Concepts reused in many components: Input and output properties Types of properties Expressions Component templates: how does the VAD initialize components? Call related components Menu User Input Prompt Playback Record Transfer Disconnect Call Click here to view the second part
......Read More »This YouTube video will explain in detail control structures and advanced components. Skills Covered by this Module Control Structures components Conditional Variable Assignment Increment Variable Decrement Variable Loop Exit Callflow Advanced components Cryptography Database Access E-Mail Sender External Code Execution File Management Socket Client Web Interaction Web Services Interaction
......Read More »This YouTube video will introduce you to the 3CX Voice Application Designer. It explains basic but important concepts to understand how it works and what can be done with it. To follow along with the tutorials, click here to download the Visual Application Designer. Skills Covered by this Module What is 3CX Voice Application Designer? How does it work? Available editions compared Basic concepts: project, call flow, built-in component and
......Read More »This YouTube video will show you how to create, deploy and debug a voice application with the 3CX Voice Application Designer. Skills Covered by this Module Opening the “Simple Dialer” sample project Configuring your 3CX Phone System location Making some changes to the application Building the project: differences between debug and release mode explained Deploying the project in debug mode Making a call and debugging the callflow Click here to
......Read More »Presentation on the new features of 3CX Phone System version 8
......Read More »Skills Covered by this Module Configuring 3CX Assistant to work with 3CX PhoneSystem
......Read More »Skills Covered by this Module What is the 3CX Tunnel? What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate? How to leverage the 3CX Tunnel features with the 3CX VoIP Phone Configuring the 3CX SIP Proxy Manager in a remote location Configuring a SIP Hardphone to use the 3CX Tunnel Protocol by pointing it to the 3CX SIP Proxy Manager machine. Relevant Course Materials
......Read More »Skills Covered by this Module Setting up a new connection profile Configuration of 3CX VoIP Phone to work with 3CX PhoneSystem Introduction to Tunneled connections between 3CX VoIP Phone and 3CX PhoneSystem Relevant Course Materials SIP Proxy Tunnel & SIP Proxy Tunnel Manager
......Read More »Skills Covered by this Module Configuring a Polycom 320 Phone to work with 3CX PhoneSystem
......Read More »Watch this Youtube video to find out about the new features in 3CX Phone System v7.1.
......Read More »This is the last part on how to configure the Patton for use as a PSTN gateway for 3CX. Very detailed and highly recommended!
......Read More »This VoIP Nugget explains in detail how to setup the tunnel server side. It then shows how to setup the 3CX VoIP Phone to connect from anywhere on the internet to 3CX Phone System.
......Read More »This VoIP Nugget explains what the 3CX Tunnel is – and why it makes configuring external extensions and bridges easier. A second VoIP Nugget will be published that shows exactly how to configure the 3CX Tunnel with the new 3CX VoIP Phone.
......Read More »This VoIP nugget explains in detail how to setup a Patton Gateway with 3CX Phone System. It walks you through 3CX setup, hooking up the device to the network, connecting the PSTN lines and then uploading the automatically generated configuration file. Recommended for anyone wanting to connect PSTN lines to their VoIP Phone System.
......Read More »This video has been developed by Marco Liechti of Patton and is the first of three part series about using VoIP gateways with 3CX. It explains why you need a VoIP Gateway and how it works. Recommended!
......Read More »This nugget shows how to setup an external extension using direct SIP. Using the VoIP client as an example it walks you through the process of configuring extensions that reside outside your LAN.
......Read More »NAT & Firewalls typically present some challenges to VoIP, however with a good understanding of what’s happening it’s possible to make VoIP calls work easily. And being able to have external extensions and bridges with remote offices is one of the cool features of VoIP. This VoIP nugget gives a high level introduction to the problems and what must be done.
......Read More »This video is a high level overview to SIP & RTP – explains the basics of the protocols in a 4 minute video
......Read More »This video explains how to interpret the 3CX Phone System server status logs. This video walks you through the setup and tear down of a phone call, explaining the messages that are generated along the way. This video is an excellent way to learn how to use the server status logs to troubleshoot problems.
......Read More »This short presentation gives a brief introduction to 3CX and the VoIP market.
......Read More »3CX is starting to publish a series of short technical VoIP videos which we have called VoIP Nuggets.
......Read More »3CX Phone System Hotel Module Video Overview
November 16, 2011
