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Skills Covered by this Module

What is the 3CX Tunnel?
What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate?
How to leverage the 3CX Tunnel features with the 3CX VoIP Phone

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Skills Covered by this Module

What is the 3CX Tunnel?
What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate?
How to leverage the 3CX Tunnel features with the 3CX VoIP Phone
Configuring …

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What is a Ring Group?
The behaviour of the different Ring Strategies
Configuring a Ring Group in 3CX PhoneSystem
What is a Queue?
Configuring a Queue in 3CX PhoneSystem
Logging into and out of Queues

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What is an AutoAttendant or Digital Receptionist?
Configuring an AutoAttendant or Digital Receptionist on 3CX PhoneSystem
Audio Format for custom audio messages

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Setting up a new connection profile
Configuration of 3CX VoIP Phone to work with 3CX PhoneSystem
Introduction to Tunneled connections between 3CX VoIP Phone and 3CX PhoneSystem

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SIP Proxy Tunnel & SIP …

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Configuring a Polycom 320 Phone to work with 3CX PhoneSystem

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Skills Covered by this Module

What is an Outbound Rule?
How to make Outbound Rules work to your advantage
Configuring an Outbound Rule on 3CX PhoneSystem

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Configuring Microsoft Exchange 2007 to interoperate with 3CX PhoneSystem
How to enable Unified Messaging on a Microsoft Exchange Mailbox
Configuring 3CX PhoneSystem to integrate with Microsoft Exchange 2007
Configuring an AutoAttendant or Digital Receptionist …

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Skills Covered by this Module

Backing Up 3CX PhoneSystem configuration settings
Running the Installation Checker to ensure a clean upgrade / re-installation
Installing 3CX PhoneSystem using a Backup file from a previous installation

Relevant Course Materials

How can I check …

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Skills Covered by this Module

The way 3CX PhoneSystem links to other components to make a complete solution
The Operating Systems that 3CX PhoneSystem is supported for
What Hardware to use for 3CX PhoneSystem
Which Web Server to select …

ShareWatch this Youtube video to find out about the new features in 3CX Phone System v7.1.

ShareThis is the last part on how to configure the Patton for use as a PSTN gateway for 3CX. Very detailed and highly recommended!

ShareThis VoIP Nugget explains in detail how to setup the tunnel server side. It then shows how to setup the 3CX VoIP Phone to connect from anywhere on the internet to 3CX Phone System.

ShareThis VoIP Nugget explains what the 3CX Tunnel is – and why it makes configuring external extensions and bridges easier. A second VoIP Nugget will be published that shows exactly how to configure the 3CX …

ShareThis VoIP nugget explains in detail how to setup a Patton Gateway with 3CX Phone System. It walks you through 3CX setup, hooking up the device to the network, connecting the PSTN lines …

ShareThis video has been developed by Marco Liechti of Patton and is the first of three part series about using VoIP gateways with 3CX. It explains why you need a VoIP Gateway and …

ShareThis nugget shows how to setup an external extension using direct SIP.
Using the VoIP client as an example it walks you through the process of configuring extensions that reside outside your LAN.

ShareNAT & Firewalls typically present some challenges to VoIP, however with a good understanding of what’s happening it’s possible to make VoIP calls work easily. And being able to have external extensions and bridges …

ShareThis video is a high level overview to SIP & RTP – explains the basics of the protocols in a 4 minute video

ShareThis video explains how to interpret the 3CX Phone System server status logs. This video walks you through the setup and tear down of a phone call, explaining the messages that are generated along the …

ShareThis short presentation gives a brief introduction to 3CX and the VoIP market.

3CX is starting to publish a series of short technical VoIP videos which we have called VoIP Nuggets.