Skills Covered by this Module

What is SIP
What is RTP
How calls are setup using SIP Message exchanges

Skills Covered by this Module

What is a Bridge?
What type of Bridge connection to set up
Firewall considerations for Bridges similar to those for VoIP Providers
How to configure a Bridge connection on 3CX PhoneSystem

Skills Covered by this Module

General Internet Connectivity concepts.
Using the Firewall Checker as a first check to identify Firewall Configuration errors or warnings.
Firewall Configuration – Port Forwarding.
Firewall Configuration – Quality of Service (QoS).

Relevant Course Materials

NAT …

Skills Covered by this Module

What is the Server Activity Log
How to use the Server Activity Log to read and interpret log messages generated by the PBX.

Skills Covered by this Module

What devices or providers are 3CX-Supported, and why.
What devices or providers are Vendor-Supported, and why.
What devices or providers are Unsupported, and why.
Types of issues you may encounter.
The Server Activity Log …

Skills Covered by this Module

The types of phones that can be used with 3CX PhoneSystem
How to create a new extension
Enabling and configuring VoiceMail for an extension
Creating forwarding rules for an extension
Creating specific hours for …

Skills Covered by this Module

Referring to the 3CX Wiki site for additional documentation and configuration guides.
Referring to the 3CX Blogs site for informative articles, announcements, descriptions of common issues, and other information related to …

Skills Covered by this Module

DialCodes and the range of functionality provided by them

Presentation on the new features of 3CX Phone System version 8

Skills Covered by this Module

Configuring 3CX Assistant to work with 3CX PhoneSystem

Relevant Course Materials

CRM Command Line API