3CX Build History V20

The mentioned Change Log reflects all the major changes in V20. Some updates, additions and fixes may not be listed. 3CX is constantly improving the product and may implement fixes prior to any official release.

3CX Version 20, Update 1, Beta, Build 20.0.1.673, March 2024

  • Fixed crash in Web Client due to language Portuguese (BR).
  • Improved update procedure for MYPHONETEMPLATEINFO to provide FQDN.
  • Fixed conference extension number not shown when you schedule an audio conference.
  • Fixed redirection after login generates 404 not found.
  • Fixed deadlock due to registrations for Ring My Mobile.
  • Fixed issue of better handling for SIP Options.
  • Fixed application crash inside Call Manager for complicated attendant transfers.
  • Fixed reporting of missed calls when another agent answers a ring group call.
  • Fixed issue with early media - better handling in Web Client.
  • Fixed application crash in Call Manager due to sync.
  • Fixed issue with queue name.
  • Fixed crash in Web Client due to Specific Office hours.
  • Fixed Call Manager Crash due to route to api.
  • Fixed no audio when SRTP is enforced and calls made from Web Client.
  • Fixed broken audio when SRTP is set to Enabled and call made via IVR.
  • Fixed Kommo CRM with journaling attempt for a just created contact.
  • Fixed Call Manager crash using CFD.
  • Fixed contact Custom URL, issue with CallerDisplayName variable in Web Client.
  • Updated welcome email.
  • Fixed and supported Tel protocol URIs.
  • Fixed outbound rule not matched when sending outbound fax when filtering by extension.
  • Fixed Zoho call journalling if call duration is more than 60 minutes.
  • Fixed issue with CFD MakeCall issue when calling queue agent and external number.
  • Fixed issue with Web Client not triggering the contact lookup on CRM when sending outbound SMS.
  • Fixed crash in Web Client when phone without codecs is added.
  • Fixed Call Manager crash due to timers/timeouts.
  • Fixed Admin Console - CFD not playing prompts when added manually.
  • Added Auto Discovery both for REGISTRAR/PROXY.
  • Fixes in Wake Up Call IVR.
  • Fixed IVR Crash due to sync.
  • Fixed extension name missing when call is picked up by *20*.
  • Fixed Admin Console Crash when you got to hot desking if you have deleted an extension which was logged in for hot desking.
  • Fixed IVR crash on exit.
  • Improvements to Audit Log.

3CX Version 20, Final, Build 20.0.0.1620, February 2024

  • Remote Stun Custom DECT failing to show next steps of the wizard when creating the device.
  • Call Manager now correctly handles SIP requests.
  • Rejection of calls caused by multiple identity headers now works.
  • PRACK parameter is now handled correctly.
  • External leg is no longer dropped when the transfer fails.
  • CDR "time-start" and "time-answered" fields are correctly filled in.
  • Push operation is no longer canceled in case of sync push.
  • Issue where number is shown when a call is picked up is fixed.
  • Issue where the external number is transferred to an IP Phone but PBX trunk number is shown instead of the external number is fixed.
  • Addressed high cpu usage when license activation is blocked.
  • When an IP Phone is joined to a conference via CSTA wrong call information was shown- fixed.
  • Call pickup from a Queue not showing correct information is resolved.
  • Improvement in "Transfer Back on Apps" functionality for our Apps.

3CX Version 20, Release Candidate 3, Build 20.0.0.1609, February 2024

  • Added ability to optimize Database added in Troubleshooting.
  • Import/export departments.
  • Redesign of Troubleshooting page.
  • Improvements to the updates mechanism.
  • Include type of build (alpha, beta, releases, major release).
  • Option to notify System Owners separately.
  • Added Title and Department (renamed from Home 2 and Home Fax).
  • Updated roles and rights.
  • Profanity filter for transcription added.
  • Call Flow Apps dialog fix and move to Advanced.

3CX Version 20, Release Candidate 2, Build 20.0.0.1494, December 2023

  • Updated: System email notifications will be sent to System Administrator and external email addresses you specify in “Notifications”. The System Owner will not receive them. In SP 1, we will include a checkbox for System Owners to receive notifications.
  • Custom Templates usage has been fixed in the case where a long file name is specified.
  • The uploading of custom prompt sets has been fixed in the case where a custom prompt set is selected for the System.
  • Admin Console users view has been fixed to show the temporary status for an extension.
  • Fixed the reporting of missed calls where attendant transfers to Queues.
  • Selection of DECT custom templates not loading has been fixed.
  • Microsoft 365 Calendar Sync after disabling Calendar Sync has been fixed.
  • Call Manager negotiations when blind transfer is performed via API have been fixed.
  • Rights to perform operations on outbound or outgoing calls from Queue Manager have been fixed.
  • Stuck calls performed on behalf of operations have been fixed.
  • Selecting of call flows apps in case CFD does not have an extension but a script name is fixed.
  • Issue after restarting SIP Server correctly sent to all endpoints is fixed.
  • Updated Lightwire Template.
  • Updated Gamma and LCRcom templates.
  • Translations have been added.

3CX Version 20, Release Candidate 1, Build 20.0.0.1466, December 2023

  • New call processing scripts.
  • Admin credentials no longer valid - Use System Admin/Owner.
  • Google transcription - Speech API V2 support.
  • New phone provisioning options.
  • Only secure FQDN for Web Client login.
  • New Web Client URL requires PWA re-install.
  • Create a Fax extension to be used with an ATA connected to a fax machine.
  • Fax cleanup option - deletes old faxes.
  • Hide interaction history - System > Options > Hide interaction history.

3CX Version 20, Beta, Build 20.0.0.1340, November 2023

  • Many provisioning features have been added.
  • Timezone - add to device both for IP & Dect.
  • Phone logo provisioning.
  • Import & Export of Users now supports the old extended import format.
  • Web Client password requirements are more complex - requiring 1 special character.
  • Improved reset password mechanism.
  • Office 365 and Teams configuration indicator.
  • Google SSO configuration.
  • Easily configure which calls of which departments a user can see.
  • Codec priority in Trunks.
  • Add Port via Template tag “Port” & “Advance”.
  • Added CDR.
  • Call Costs and Call Types and Purge.
  • Import/Export of provider templates.
  • Allow inbound calls & allow outbound calls.
  • Ability to edit the extension number of system extensions such as Queue, IVR and Ring Groups.
  • In users>call forwarding we’ve added 2 call options for all profiles as follows:
  • Call Forwarding Log Out from queues.
  • Accept calls from Ring Groups.
  • Updated System Dashboard with Recording Quota, Static or Dynamic IP notifications, Public IP, System Health and Install Type.
  • Backup and restore and Failover screens improved.
  • Added back existing bridges. You cannot edit or create new bridges just existing keep working.
  • Support for sending WhatsApp, Facebook to Q/RG/IVR.`
  • Configure logging level in Dashboard.
  • Ability to filter call handling types in voice and chat pages.