Comments for 3CX VoIP blog» – 3CX VoIP, SIP, Phone System blog

Comment on Creating a Hyper V instance for 3CX in Windows 2008 by Koen Zomers

Koen Zomers — Thu, 18 Mar 2010 11:03:40 +0000

It works fine this way indeed. Just did a fresh install on a Hyper-V instance with Windows 2008 R2 as the client OS last week following this guide. Only the 3CX Skype Gateway is experiencing quite some problems on Windows 2008 R2, but that’s a story apart from this tutorial.

Comment on 3CXBackup Restore Troubleshooting by 3CX VoIP TK Anlage Blog » 3CXBackup Restore Troubleshooting

3CX VoIP TK Anlage Blog » 3CXBackup Restore Troubleshooting — Wed, 17 Mar 2010 12:48:39 +0000

[...] See the article here: 3CXBackup Restore Troubleshooting [...]

Comment on Supported Operating Systems for 3CX Phone System by Nick Galea

Nick Galea — Wed, 17 Mar 2010 06:20:20 +0000

Its better to use a mainstream OS such as Windows 7 or else Windows Foundation server. The cost difference is not that big…

Comment on Supported Operating Systems for 3CX Phone System by David Benet

David Benet — Wed, 17 Mar 2010 04:46:47 +0000

What about Windows Home Server? This would be a great low cost option for SMB.

Comment on 3CX Partner training day, Sydney Australia by Adilson Soares

Adilson Soares — Wed, 17 Mar 2010 01:27:52 +0000

Gostaria de ter um apredizado da ferramenta, pois me tornei uma revenda voip.

Comment on Customizing CDR (Call Data Records) output by Nick Galea

Nick Galea — Wed, 17 Mar 2010 00:59:54 +0000

Hi Koen,

Using the description above you can edit the output to anything you want just by editing the template. If you want to post process the file it is also possible by writing a C# script…

Comment on Customizing CDR (Call Data Records) output by Koen Zomers

Koen Zomers — Tue, 16 Mar 2010 15:29:37 +0000

Good point Nick. It would indeed be the easiest to just parse the call data and process the tariffs separate from 3CX. I just ran a test to get a sample output. It could be handy to add some info on how to output the information in XML instead of plain text so that XSL(T) can easily be applied and mistakes in what data is represented by what line are minimized.

Comment on Customizing CDR (Call Data Records) output by Nick Galea

Nick Galea — Tue, 16 Mar 2010 12:18:38 +0000

In addition, the CDR record specifies the number and call duration so you can apply your own costing if you want….

Comment on Customizing CDR (Call Data Records) output by Nick Galea

Nick Galea — Tue, 16 Mar 2010 12:16:26 +0000

You can edit the call rates from the interface. They are actually stored in the database.

You could analyze the CDR records and when you feel an extension should be disabled you could disable it using the HTTP API or the Call API

Comment on Customizing CDR (Call Data Records) output by Kevin

Kevin — Tue, 16 Mar 2010 12:09:17 +0000

To achieve this you would need to investigate the Call Control API. More information here:

http://www.3cx.com/blog/docs/take-control-of-calls-on-3cx-with-the-call-control-api/

Comment on Customizing CDR (Call Data Records) output by Koen Zomers

Koen Zomers — Tue, 16 Mar 2010 11:26:57 +0000

Second question, is there an API or specific file that can be used/edited to set the call rates automatically through custom software?

Comment on Customizing CDR (Call Data Records) output by Koen Zomers

Koen Zomers — Tue, 16 Mar 2010 11:23:02 +0000

Excellent article. Could you provide some samples of generated output as well?

Comment on How do I configure Tonesets for my Country on a Grandstream GXW-4104 / GXW-4108? by Kevin

Kevin — Tue, 16 Mar 2010 11:18:18 +0000

Hi there

http://en.wikipedia.org/wiki/Call-progress_tone

This contains links to some docs and sites which contain tonesets for practically all countries

Regards

Comment on How can I localize/translate 3CX PhoneSystem by 3CX VoIP blog » How can I translate Prompt sets on 3CX Phone System?

3CX VoIP blog » How can I translate Prompt sets on 3CX Phone System? — Tue, 16 Mar 2010 09:57:23 +0000

[...] you want to translate the screens of 3CX Phone System, check this article. Share and [...]

Comment on How can I localize Prompt sets? by 3CX VoIP blog » How can I localize/translate 3CX PhoneSystem

3CX VoIP blog » How can I localize/translate 3CX PhoneSystem — Tue, 16 Mar 2010 09:55:16 +0000

[...] phone system (i.e. the voice messages used to provide feedback to the user), please visit this article. Note that many languages are already available from the updates feature. Share and [...]

Comment on Customizing CDR (Call Data Records) output by Nick Galea

Nick Galea — Tue, 16 Mar 2010 06:18:46 +0000

Yes, you can. You just have to pick up the CDR records being outputted and then you can add the charge to the bill.

Comment on Customizing CDR (Call Data Records) output by James Brand

James Brand — Mon, 15 Mar 2010 20:58:41 +0000

Hi. Can we setup a phone shop feature. i.e. if the customer wants to add a markup to bill his clients for calls made from his internet shop

Comment on How to place a call from the assistant on a SNOM or Yealink IP phone by Michael Borg

Michael Borg — Mon, 15 Mar 2010 13:32:54 +0000

What is the exact command you are entering?
Is your snom password protected? If not use this link (I have updated this blog post now)

http://{PHONEIP}/command.htm?number={DESTINATION EXTENSION}

Comment on How to place a call from the assistant on a SNOM or Yealink IP phone by Godwin

Godwin — Mon, 15 Mar 2010 10:04:10 +0000

I’ve tried with above method with snom 300, 320 and 360. seems like the http string is not correct. by executing the url http://admin:admin@/command.htm?number=
the phone does not trigger a call.
any suggestion?

Comment on Supported Operating Systems for 3CX Phone System by Daryl James

Daryl James — Mon, 15 Mar 2010 01:33:44 +0000

A couple of quick questions:

1. Windows 7 Home/Premium are supported, whereas Vista home versions were not. Why is Windows 7 home now supported?

Edit – Nick G – Only Windows 7 Home is supported since its the most recent, but it works on Vista home too.

2. Assume connection limit on XP/Vista/Win 7 is 10. What constraints does this connection limit place on 3CX? (If UDP is connectionless, therefore I assume this is not a constraint upon maximum possible number of simultaneous calls in transoding mode?)

Edit – Nick G – There is no connection limit on Vista or Win 7 and the XP connection limit is no longer applicable as only Cassini is supported on this platform

3. Is 3CX essentially 32 bit code? If not what benefit is there to use 64 bit OS over 32 bit OS – for example lets say if you had to choose between Win 7 Pro 32 bit or Win 7 Pro 64 bit?
Edit – Nick G – There is no significant performance improvement by going to 64bit.

4. Is Cassini more performant on 32 bit vs 64 bit in this example?
Not to our knowledge….