Comments on: Customizing CDR (Call Data Records) output http://www.3cx.com/blog/docs/cdr-call-data-records/ Information about VOIP, SIP, 3CX Phone System Wed, 08 Feb 2012 16:59:51 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Nick Galea http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4235 Nick Galea Wed, 17 Mar 2010 00:59:54 +0000 http://www.3cx.com/blog/?p=2000#comment-4235 Hi Koen, Using the description above you can edit the output to anything you want just by editing the template. If you want to post process the file it is also possible by writing a C# script... Hi Koen,

Using the description above you can edit the output to anything you want just by editing the template. If you want to post process the file it is also possible by writing a C# script…

]]> By: Koen Zomers http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4230 Koen Zomers Tue, 16 Mar 2010 15:29:37 +0000 http://www.3cx.com/blog/?p=2000#comment-4230 Good point Nick. It would indeed be the easiest to just parse the call data and process the tariffs separate from 3CX. I just ran a test to get a sample output. It could be handy to add some info on how to output the information in XML instead of plain text so that XSL(T) can easily be applied and mistakes in what data is represented by what line are minimized. Good point Nick. It would indeed be the easiest to just parse the call data and process the tariffs separate from 3CX. I just ran a test to get a sample output. It could be handy to add some info on how to output the information in XML instead of plain text so that XSL(T) can easily be applied and mistakes in what data is represented by what line are minimized.

]]> By: Nick Galea http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4229 Nick Galea Tue, 16 Mar 2010 12:18:38 +0000 http://www.3cx.com/blog/?p=2000#comment-4229 In addition, the CDR record specifies the number and call duration so you can apply your own costing if you want.... In addition, the CDR record specifies the number and call duration so you can apply your own costing if you want….

]]> By: Nick Galea http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4228 Nick Galea Tue, 16 Mar 2010 12:16:26 +0000 http://www.3cx.com/blog/?p=2000#comment-4228 You can edit the call rates from the interface. They are actually stored in the database. You could analyze the CDR records and when you feel an extension should be disabled you could disable it using the HTTP API or the Call API You can edit the call rates from the interface. They are actually stored in the database.

You could analyze the CDR records and when you feel an extension should be disabled you could disable it using the HTTP API or the Call API

]]> By: Kevin http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4227 Kevin Tue, 16 Mar 2010 12:09:17 +0000 http://www.3cx.com/blog/?p=2000#comment-4227 To achieve this you would need to investigate the Call Control API. More information here: http://www.3cx.com/blog/docs/take-control-of-calls-on-3cx-with-the-call-control-api/ To achieve this you would need to investigate the Call Control API. More information here:

http://www.3cx.com/blog/docs/take-control-of-calls-on-3cx-with-the-call-control-api/

]]> By: Koen Zomers http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4226 Koen Zomers Tue, 16 Mar 2010 11:26:57 +0000 http://www.3cx.com/blog/?p=2000#comment-4226 Second question, is there an API or specific file that can be used/edited to set the call rates automatically through custom software? Second question, is there an API or specific file that can be used/edited to set the call rates automatically through custom software?

]]> By: Koen Zomers http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4225 Koen Zomers Tue, 16 Mar 2010 11:23:02 +0000 http://www.3cx.com/blog/?p=2000#comment-4225 Excellent article. Could you provide some samples of generated output as well? Excellent article. Could you provide some samples of generated output as well?

]]> By: Nick Galea http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4220 Nick Galea Tue, 16 Mar 2010 06:18:46 +0000 http://www.3cx.com/blog/?p=2000#comment-4220 Yes, you can. You just have to pick up the CDR records being outputted and then you can add the charge to the bill. Yes, you can. You just have to pick up the CDR records being outputted and then you can add the charge to the bill.

]]> By: James Brand http://www.3cx.com/blog/docs/cdr-call-data-records/comment-page-1/#comment-4217 James Brand Mon, 15 Mar 2010 20:58:41 +0000 http://www.3cx.com/blog/?p=2000#comment-4217 Hi. Can we setup a phone shop feature. i.e. if the customer wants to add a markup to bill his clients for calls made from his internet shop Hi. Can we setup a phone shop feature. i.e. if the customer wants to add a markup to bill his clients for calls made from his internet shop

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