Receiving Calls with 3CX MyPhone
Zero Admin
With the new Dashboard
Bulletproof Security
With SSL certs and NGINX
Install on $100 Appliance
Intel MiniPC architecture
New, Intuitive Windows Client
More themes, more UC
More CRM Integrations
Scripting Interface to add your own
Improved Integrated Web Conferencing
iOS and Android apps included
Personal Click2Meet URLs

Receiving Calls

3CX MyPhone makes receiving calls easier by allowing you to control calls with a few mouse clicks rather then via a cryptic phone interface.

Handling Incoming Calls

Receiving a Call with 3CX MyPhoneWhen you receive a phone call, 3CX MyPhone will automatically pop up on your screen and show you the caller ID of the caller – and if the caller is known to 3CX Phone System (because the caller is in the phonebook) – list the caller name.  You can pick up your phone, or you can click on any of the buttons next to the call to:

  1. Reject the call
  2. Divert the call to your voice mail
  3. Transfer the call to another user

Screen Pop-Up on Incoming Call

If you have the Microsoft Outlook or CRM integration installed, 3CX MyPhone will automatically try to match the caller ID of an inbound call to a customer record. If it finds a match, it will open the customer record automatically. When a contact is not found in Microsoft Outlook or your CRM package, you can automatically create it by clicking the “Click to create a new contact record” link.