3CX Application Exchange – 3rd Party application solutions page

group_hands_smallThe 3CX installed base and community is growing rapidly and with that the demand for 3rd party applications and solutions for 3CX Phone System.

To accommodate this demand, we have launched a 3rd party solutions page which lists Add ons available for 3CX Phone System. The add ons range from integration modules for CRM systems to Voice applications developed with the 3CX Voice Application Designer.

Currently, solutions from Bortech, Deerfield, InfoSysMDL solutions and SWS are featured.

For integration with CRM solutions, we recommend using the CRM plug in API – since you can re-use our C# code, and you just need to adapt the “CRM calls” with the calls of the CRM package you wish to support.  If you have a project or solution that you wish to integrate with and require help in using these APIs, contact your channel manager for more information.

If you have an Add on already available for 3CX, and you are a 3CX Premium or Preferred partner, let us know and we will list your solution! You can view the currently available list of 3rd party 3CX Add ons here.

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  1. BJReplay

    Will 3CX be developing a plug in for Dynamics CRM, or relying on third parties to develop it – presumably at extra cost?

    Given 3CX’s clear direction as a Windows based PBX, supporting Microsoft’s CRM would seem an obvious choice.

    February 15, 2010 at 7:13 pm
    • Thanks for the comment. Yes, we are developing a plug in for Dynamics CRM. We are not yet sure whether it will be at an extra cost but in any case a beta version of this CRM module will be ready over the next few months.

      February 15, 2010 at 7:15 pm
  2. BJReplay

    Thanks for the reply. Given that salesforce is supported via the 3CX assistant (in effect included in the 3CX licence fee), and that users are already paying a per user licence for Dynamics CRM, I guess I’d like to see it included in 3CX, rather than at an additional cost. It’s a feature that would help to sell 3CX – and potentially helps sell against alternative hardware specific vendors which tend to supply CRM integration (either with a more expensive PBX or at an additional cost).

    February 15, 2010 at 7:36 pm
  3. Its likely to be at an additional cost, and we are planning to make Salesforce at an additional cost too. Considering the low cost of 3CX, and the specialized nature and cost of Salesforce and Dynamics, i think an extra cost would be justified… However if we do decide for an additional cost it will be very fairly priced, like all 3CX pricing :-)

    February 15, 2010 at 7:38 pm
  4. a Good Idea this “store”

    Will we see some integration for vTiger CRM?
    (something similar to sugarCRM)

    We have developed a “small” phonebook… “just for personal use” :)
    It would be nice to share it with others.

    February 15, 2010 at 9:54 pm
    • We have no plans for a vTiger CRM integration but its very easily done using the CRM API. I say develop it and make it available for a fair price :-) If you have any applications for listing please email ng at 3cx.com with the information, including a link where to obtain more info/download it and a short description.

      February 16, 2010 at 12:05 pm
  5. Do you have any plans to build an integration to SAP Business One?

    With more than 25000 small and medium businesses using SAP Business One it would be a very useful integration to have and I would be more than happy to promote it to all our SAP Business One partners throughout the world.

    February 24, 2010 at 7:51 am
    • Hi,

      We would be happy to assist SAP to create the plugin. All the complexity is on the SAP side and we would handle the 3CX side. If you want to discuss this please contact me at ng at 3cx.com

      February 24, 2010 at 12:33 pm