3CX Phone System Pro – 4finance’s Call Centre for European Operations

LONDON, UK 10 SEPTEMBER, 2014 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System announces that 4finance, a leading provider of short term loans, has deployed 3CX Phone System PRO across its European operations. With the expansion of the company into new European markets, 3CX Phone System has provided 4finance with a modern phone system, connecting the company’s multinational operation. 4finance has installed the phone system in each of its local offices.

3CX Phone System has provided 4finance with a high quality IP PBX with a large array of useful and easy-to-use call centre features. Using features such as call queue monitoring and supervisor features, 4finance was able to successfully manage its customers’ calls and increase staff productivity. Since 3CX Phone System is a scalable solution, 4finance can easily add extensions and features over time as needed, enabling it to keep pace with the growing the business.

Kaspars Bergs, Infrastructure Department Manager at 4finance said:

“3CX is the best price performance option. The phone system allows you to create almost any configuration you need, starting from a simple interactive voice response and ending with a complex system with customised call flows“

Read the complete 4finance case study and discover how 3CX Phone System connected the company’s European Operations.

About Complete Solutions (www.complete.ee)Complete Solutions Complete Solutions OÜ is an exclusive 3CX Premium Partner responsible for 3CX business development at three Baltic States – Estonia, Latvia and Lithuania. Acting as local Competence Center, Complete Solutions provides consulting, staff training & technical support services for other 3CX Partners in the region and manage Special Accounts – multinational projects. In its everyday work Complete Solutions follows the principles of professionalism, highest level of responsibility for each project and takes into account the individuality of each 3CX Partner and Customer.

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