LONDON, UK 10 JUNE, 2014 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System announces that Cellografica Gerosa, the manufacturer of flexible packaging solutions for food and non-food items, has successfully deployed 3CX phone System.
3CX Phone System has enabled Cellografica Gerosa to create an automatic alert system for its production line using 3CX Voice Application Designer (VAD). With 3CX VAD, 3CX Partner- Sidear Informatica created an application which would immediately call an engineer in case of a fault with a production machine. The solution has given Cellografica Gerosa peace of mind, that in the case of a breakdown an engineer will be at the factory as quickly as possible. For everyday communication, Cellografica Gerosa has benefited greatly from the ability to make free international calls, connecting the company’s employees who are based across Europe and cutting call costs. In addition, with 3CX’s Unified Communications features employees at Cellografica Gerosa can now see whether their colleagues are available to talk, which has increased productivity within the company.
Miguel Meneses, IT Director of Cellografica Gerosa, said:
“3CX Phone System has shown Cellografica Gerosa the future of production line-PBX integration. Not only this, 3CX has cut out international call costs and enabled integrated working with employees in other locations. We are extremely pleased with the phone system.”
About Sidear Informatica (www.sidear.com)
Sidear Informatica, as one of its services, specialises in the development of custom-made applications for clients who wish to optimize complex processes within their business. For more than three years, Sidear Informatica has worked with 3CX Phone System and 3CX Voice Application Designer to create such solutions. The applications designed by Sidear Informatica perfectly integrate a businesses’ software and hardware with 3CX Phone System.