New 3CX ideas app – Tell us your Feature requests

3CX Launches its 3CX Ideas App on 3CX.comThe popular 3CX Feature Requests app has moved! Previously this app was hosted on Facebook, but due to popular demand the app is now hosted on our own server. Now anybody can access it using either their Facebook or Twitter login.  Facebook is no longer a requirement. The 3CX Ideas app allows us to respond to and prioritize Product feedback. You can post feature requests and vote for feature requests. The best ideas will rise to the top and be considered for inclusion in 3CX Phone System.

Make sure your idea hasn’t already been submitted – search for it first! Duplicate ideas make it difficult to administer the system.

Do not post feature requests for old versions, only feature requests for current versions will be considered.

To access the Feature Requests page, go to


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  1. Konstantinos

    Page not found!

    replace the capital I with I (Ideas->ideas)

    February 25, 2014 at 1:41 pm
    • thanks :)

      February 25, 2014 at 2:26 pm
  2. naim

    please create the 3cx phone app for “WINDOWS PHONE 8”
    I NEED IT.


    February 25, 2014 at 6:30 pm
  3. Dave Rowland

    What I am hoping to do, not yet got the system is integrate the “Out of office” presence information with my alarms and camera systems, so basically building automation.

    February 25, 2014 at 6:52 pm
    • The ideas have to be posted to the app itself not as a comment to this post :)

      February 25, 2014 at 8:08 pm
  4. Tucker Sukraw

    One comment.
    When you go to ideas and login with facebook it says “3cx test would like to post to Facebook for you.”

    Why is it called 3cx Test?
    Just curious seems like the word Test might be something that was there by mistake?

    February 26, 2014 at 9:34 am
    • @tucker – where do you see 3CX Test? I cant see where that is written? Its there by mistake so we want to remove it

      February 26, 2014 at 9:46 am
    • Tucker Sukraw

      It was the permission screen for 3CX to post to my facebook wall.
      I removed the permission and re-added it again but this time it displayed correctly. So either it was a fluke or has been corrected.

      February 26, 2014 at 4:54 pm
  5. Brad P

    A scheduled, automated backup of the entire system to USB/DAS/NAS for backup/disaster recovery purposes.

    February 26, 2014 at 8:06 pm
    • Ideas should be posted in the app. But, what you want is already available and has been for a long time. Use the backup and restore tool or backup the whole PBX with OS using a VM backup tool….

      February 26, 2014 at 8:50 pm
    • Brad P

      Oh, I know about the backup tool, but there’s no way to schedule it for once per day and retain the last three copies, for example.

      I suppose we could attempt to just grab the directories using Windows Backup…

      February 27, 2014 at 1:15 am
    • Hi Brad, Ok i understand now, yes could make sense indeed. Maybe an option for the backup tool….

      February 27, 2014 at 8:40 am
    • Sunstate Technology Group

      Brad this is already doable using the Windows task scheduler and ForFiles. Schedule this to run nightly to create a new backup with the date/time in the filename:

      “C:\Program Files\3CX PhoneSystem\Bin\3CXBackup.exe” hidden backup “F:\Backups\3CXBackup_%date:~4,2%-%date:~7,” /voicemails /voiceprompts /callhist /firmware /exit

      And schedule this to run nightly to keep 15 days worth of backups.

      forfiles.exe /p F:\Backups /s /m *.zip /d -15 /c “cmd /c del @file”

      Obviously adjust this according to your needs.

      February 28, 2014 at 10:06 am
    • Sunstate Technology Group

      This really is no different than before. So what if the actual app is now running on your server instead of a Facebook server, it still requires a Facebook account to participate, which is just ridiculous.

      February 28, 2014 at 10:08 am
    • You can use either Facebook or Twitter for login and it runs on not on so there is a big difference. If you dont want to identify yourself using an online account i am afraid we can not accept your idea requests.

      February 28, 2014 at 10:11 am
  6. Barry

    So is there a way to login for those without a Facebook or Twitter account….?

    February 26, 2014 at 9:36 pm
    • no some form of online presence is required :)

      February 26, 2014 at 9:41 pm
  7. DannyM

    Bring back video conferencing. It wouldn’t need to be integrated with the 3cx app but if you could do sight to site video conferences (higher quality than V11 app) it would be a major benefit. To be honest that was one of the nice features of V 11, if it had been scaled back to a conference room environment rather than pushed to everyone it would be an excellent alternative to other conferencing systems.

    February 27, 2014 at 4:14 am
    • Yes video will be back in the client soon. But better still, we putting the finishing touches on a full video conferencing solution integrated into 3Cx based on WebRTC. Announcement is weeks away..

      February 27, 2014 at 8:40 am
  8. Sunstate Technology Group

    This really is no different than before. So what if the actual app is now running on your server instead of a Facebook server, it still requires a Facebook account to participate, which is just ridiculous.

    February 28, 2014 at 10:09 am
  9. Daren

    I don’t use, or want Facebook and Twitter. How can I contribute?

    March 3, 2014 at 9:22 pm
    • At the moment this is not possible. In time we might add the ability to authenticate via WordPress with full name and email but at a later stage.

      March 3, 2014 at 9:32 pm
  10. Daren

    How about the conference call creator receiving an email with the conference PIN number? Sometimes they are at a different location when the conference call is in progress

    March 3, 2014 at 9:30 pm
  11. Kyle Richards

    I was wondering if you could change on the wallboard feature the Calls Serviced now to read both Inbound calls and Outbound so we can get a more accurate account on who is on the phone.

    Little background of where I am coming from we use this system with 100+ employees as a call center to keep running around or looking and counting on the presence screen a simple feature with both stats would be nice.

    If you want to email me the code to insert it into the wallboard Config file to make it visible that works for me also.

    April 25, 2014 at 4:58 pm
    • Thank you for your feedback. Please submit the feature request to the app itself…

      April 26, 2014 at 10:25 am