3CX and EBP CRM Team Up to Boost Business Productivity

3CX PBX and CRM EBP Integrate seamlessly to offer productivity boost3CX and EBP integrate to offer a boost in productivity and efficiency within the workplace

LONDON, UK AND PARIS, FRANCE 01 DECEMBER 20163CX, developer of the next-generation software based Unified Communications System, and France-based EBP are pleased to announce the successful integration between 3CX’s PBX and EBP, one of France’s most successful suppliers of customer relationship management solutions.

The integration between 3CX and EBP will provide a tremendous benefit in terms of productivity for EBP’s 560,000 customers throughout Europe. EBP’s suite of CRM solutions provides a convenient method for businesses to manage customer data and interactions in order to provide seamless, comprehensive customer service across channels. In addition, end users leveraging EBP solutions will enjoy features that can strengthen employee, vendor and partner relationships as well. EBP’s robust CRM solutions will gain a competitive edge by optimizing the productivity of every department within an organization.

EBP users will now be able to take advantage of the benefits of 3CX’s software-based PBX as well. This includes the potential to achieve immense telco cost savings and streamlined communications capabilities. installation and deployment of 3CX’s Unified Communications System can be achieved within just a few hours. And while EBP users will also be able to benefit from the technical support of 3CX’s global network of partners, the integration of 3CX’s cloud-based PBX requires no additional training for internal IT resources.

The partnership between 3CX and EBP promises to yield tremendous results for end users and resellers alike, as the integration creates a powerful combination of cost savings, workforce optimization tools and convenient communications capabilities.

Axelle Bourgeois, Regional Sales Manager France, 3CX, said:
“One of the main benefits of 3CX is that it offers businesses increased productivity. With integrations with quality CRM systems such as EBP, businesses will receive the boost in productivity they need while at the same time take advantage of the advanced UC features 3CX has to offer”.

Arnaud Douin, Customer Relation Assistant Director, EBP said:
“With this partnership with 3CX, we want to offer our customers the competences and knowledge of a PBX expert. This interface allows them to access a complementary solution within a very reasonable budget. Integrated with the powerful EPB CRM, this new product will offer a new path to growth to SMBs”.

About 3CX (www.3cx.com)

3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.

50,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.

About EBP (www.ebp.com)
Since its creation in 1984, EBP has built a strong position on the market of management softwares, and supports SMB’s throughout their growth. EBP develops and edits a wide range of computer management solutions, designed for SMB’s, from artisans to shop owners and independant professions. The group has announced a turnover of 38 million Euro in 2015 and has today more than 400 employees in Europe. EBP distributes accounting, commercial management, payroll and CRM softwares in France, Espagne, Belgium and Switzerland. 560 000 customers trust EBP in their daily tasks ! For more information, visit: http://www.ebp.com
Twitter: @ebp_france

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