3CX Provides Business and Leisure for Ramada Plaza Antwerp Hotel

LONDON, UK 7 APRIL, 20153CX, developer of the next generation software PBX 3CX Phone System announces that Ramada Plaza Antwerp, a 4-star hotel in Belgium, has successfully deployed 3CX Phone System. The Belgian hotel offers 210 en-suite bedrooms and spacious conference and event capacity divided over 13 multifunctional rooms each fitting up to 500 people.

Multifunctional Hotel Seeks Multifunctional Phone System

The Belgium hotel staffs 100 employees, all of whom formerly had to leverage a legacy Ericsson telephone system. This method of communication cost the business $6,000 annually to rent the phone lines. The out-of-date phone system also limited the company’s ability to upgrade to new phone system features that provided increased mobility, for instance.

As such, the search for a new, best-in-class solution began and ended rather quickly once the Belgian hotel found the 3CX solution. The business chose 3CX Phone System due to its ease-of-use, flexibility, mobile options and ability to host in a virtual environment.

Seán Graham, Group IT Manager at Ramada Plaza Antwerp said:
“The installation of 3CX Phone System in Ramada Plaza Antwerp proved to be a very successful decision, and we have since deployed 3CX in nine of our other hotel properties and head offices. We plan to roll it out to further sites, as well. By moving from traditional telephone lines to SIP, we experienced significant cost savings such as the reduction of lines and call costs, which was one of the principle reasons we switched to 3CX in the first place. We also benefited from increased functionality such as presence information, conference calling and the Web Conferencing facility.

From a technical point of view, 3CX has all the integration required from a hotel point of view such as Check-in/Checkout, Rooms status updates and billing. Easily expandable with no requirement for system phones, we are able to use equipment from manufacturers such as Yealink and Polycom. Furthermore, the ability to run in a virtual environment and bridge together hotels, along with remote clients and extensions all add up that 3CX Phone System matches perfectly to the hotel industry’s communication needs. We were also assisted by the very knowledgeable 3CX partner Fly By Wire that ensure we experienced seamless phone system changeovers.”

Read the complete Ramada Plaza Antwerp case study and discover how 3CX Phone System has since been deployed to nine other sites and helped cut telco costs.

About Fly By Wire (http://www.fbw.be/)
Fly By Wire is a 3CX Premium Preferred Certified Partner located in Belgium and was established in 2000 by Diederik and Frederic, two enterprise-level Microsoft trained IT professionals whose expertise is in VoIP communications.

As most PBX solution providers were too expensive for SMBs, Fly By Wire chose 3CX as its main VoIP IP PBX solutions provider because 3CX Phone System is software based, scales far easier than other PBX solutions, is fully integrated with Microsoft solutions such as Outlook and Microsoft Dynamics CRM, as well as being easy to manage.

With several years experience working with 3CX and developing a hardware solution around it, Fly By Wire has built up a comprehensive portfolio of small to large companies that use 3CX Phone System. Fly By Wire also acts as a national contact for an increasing number of 3CX resellers that require assistance.


Liked this article?

Get notified of new articles
or share
You might also be interested in: