3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …
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Technical tips to run your VoIP PBX more efficiently
3CX Trainings and Webinars around the world
3CX Documentation how to and FAQ
3CX, Aastra, Cisco, Yealink, Grandstream, Polycom configs
A new version of 3CX Phone System is available in beta and what a version! 3CX Phone System v9 packs a punch with video support on 3CXphone, SLA functionality and the ability to provision 3CX …
In this article we will describe the configuration of a hardware router with a very attractive quality-price ratio. The Draytek 2820 is a ADSL 2/2+ Router/Firewall with advanced features such as the capability to establish …
The 3CX training team are back in the USA in June 2010! We would like to invite all 3CX partners to the 3CX Partner Meetings to be held on both the East and West Coast in …
Integrating Exchange Server 2007 2010 unified Messaging capabilities with 3CX Phone System
This document will provide an overview of the more common concepts which need to be kept in mind when configuring 3CX PhoneSystem inside your network infrastructure, including the following topics:
NAT Configuration
STUN Resolution
DNS Resolution in a …
IMPORTANT This device has been tested for Voice using firmware version of “Wed Jun 10 11:53:59 2009”. The guide and template may not work for earlier or later versions of the firmware!
Configuration is a 2 …
Skills Covered by this Module
Preparing an Extension for Provisioning
Advantages of Provisioning through 3CX Management Console
The different types of provisioning and what phones they work with
Automatic Provisioning using DHCP Option 66
Relevant Course Materials
Adjusting The Built-In Phone …
3CX Phone System for Windows Recognized for Exceptional Innovation
London, April 20 — 3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications …
Internet Service Providers typically rate their connectivity services based on download and upload bandwidth. So for example you may subscribe to an aDSL connection rated at 2 Mbps (Megabits per Second) download and 1 Mbps …
This guide will show how to configure an AVM Fritzbox router / firewall as a border device with 3CX Phone System in the LAN. The tests were made using a FritzBox 7170 with firmware version …
The 3CX training team are back in the UK in May 2010! As a valued 3CX Partner, we would like to invite all 3CX partners to the 3CX technical workgroup to be held at …
The 3CX Assistant is a useful tool that allows a user to better manage calls, and to collaborate with other users within the same group of Extensions.
3CX Assistant also includes some advanced functionality that can …
Recently Nick published an excellent tip regarding direct dialing from 3CX Assistant on supported phones. I have extended this feature proposing a method to call any number shown on any web page.
To make …
Note 1: This guide has been tested with version 3.0.4. Be aware that different version may have different interface formats and functionality Note 2: Not all providers allow calls over 3G. If …
In order for 3CX Phone System to communicate successfully with VoIP providers and Remote Extensions, your firewall/router device must be configured for SIP operation. To maximize your chances of success, make sure you choose a …
3CX appointed Official Technical Supplier
London March 24 – Lotus Racing and 3CX announce that, 3CX has been appointed as technical supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and …
We are pleased to announce a new 3CX Fax Server Update which will be distributed via the 3CX Updates Server from within the 3CX Phone System Windows Management Console. The update improves the reliability of …
This guide will show you how to configure a Beronet bero*fix box. The main target of this guide is to connect the bero*fix card with the LAN and WAN.
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Setting up the BeroNet bero*fix 400/1600/6400
Connect the …
This guide will show you how to configure a Beronet bero*fix card. The main scope of this guide is to connect the bero*fix card via a network brigde with the LAN and WAN.
Setting up the …
Virtualization is becoming increasingly popular and 3CX fully supports this technology. 3CX itself runs its PBX on Hyper-V, however we also test our PBX on VMware. This guide explains how to configure a virtual instance …
The 3CX Phone System is designed to be multi-lingual. Each text element in the 3CX Management Console is stored in a file and referenced from this file.
By creating a localized copy of this file, it …
Location of Prompt Sets
All prompt sets are located within this folder:
Windows XP / 2003:
C:\Documents and Settings\All Users\Application Data\3CX\Ivr\Prompts\Sets
Windows Vista / 2008 / 7 / 2008:
C:\ProgramData\3CX\Data\Ivr\Prompts\Sets
Each prompt set has a separate subdirectory. So for example, the …
3CX Phone System can output call data records per call. These call data records can be configured to a format of your choice and thus its relatively easy to integrate with external billing software.
Adjusting Billing …
3CX is now providing additional free training Webcasts on more advanced topics, and the next one is scheduled for Thursday 25 March 2010 at 1500hrs (GMT+1).
This will be presented via Microsoft Live …
Introduction
DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone’s touch keys. In the United States, it’s known as a “Touchtone” phone. DTMF has …
Docs & FAQ »
Configuring a Gamma VoIP Provider Trunk
Note: This guide is for information purposes only. If you require assistance with a trunk provided by Gamma Telecom, please contact Gamma directly for assistance. If you are planning to integrate with a VoIP Provider within the …
Events »
3CX Partner Training Event, Netherlands, February 2012
The 3CX training team is pleased to announce upcoming 3CX Partner Training events in the Netherlands.
We would like to invite all new or active 3CX partners to attend the 2 days of training on February …
Phone configuration »
Configuring External Extensions with 3CX PhoneSystem
Connecting an External Extension to 3CX PhoneSystem is often requested, and can be extremely useful for linking small remote offices and home workers. Here we get a shot at using other phones as External Extensions.
Using …
News »
3CX and ippi to Provide Low-Cost, Quality VoIP Solutions
Quality and affordable VoIP PBX solution available to all 3CX Phone System customers thanks to successful integration testing with leading VoIP provider, ippi.
London, UK and Paris, France – 26 January 2012 – 3CX, developer of …
Releases »
3CX Phone System 10 Service Pack 5
3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …
VoIP How To »
Configuring a Gamma VoIP Provider Trunk
Note: This guide is for information purposes only. If you require assistance with a trunk provided by Gamma Telecom, please contact Gamma directly for assistance. If you are planning to integrate with a VoIP Provider within the …
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