December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

Read the full story »
Releases

3CX Product Releases

VoIP How To

Technical tips to run your VoIP PBX more efficiently

Events

3CX Trainings and Webinars around the world

Docs & FAQ

3CX Documentation how to and FAQ

Phone configuration

3CX, Aastra, Cisco, Yealink, Grandstream, Polycom configs

3rd party supported VoIP Providers
February 9, 2010 – 6:41 pm | Comments Off

Although we recommend the use of supported VoIP Providers, in some cases it may be necessary to use an unsupported VoIP Provider.
3rd Party Supported VoIP Providers
3rd Party supported VoIP providers have been tested by the …

Using the MSI Cleanup Utility
February 9, 2010 – 4:39 pm | Comments Off
Using the MSI Cleanup Utility

To uninstall any MSI installation that fails to uninstall itself for whatever reason, use the MSI Cleanup Utility:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
This version of Windows Installer CleanUp Utility works correctly in all 32-bit and 64-bit versions of Microsoft Windows.
The …

VIDEO: VAD-Creating a sample application Part 1 of 2
February 8, 2010 – 8:46 pm | Comments Off

This YouTube video will explain step by step how to create a sample application. This first part shows how to design the main flow, while the second part shows how to design the error handler …

VIDEO: VAD – Creating a sample application Part 2 of 2
February 8, 2010 – 8:46 pm | Comments Off

This YouTube video will explain step by step how to create a sample application. The first part showed how to design the main flow, while this second part shows how to design the error handler …

Advanced Webcast on Phone Provisioning 16 February 2010 at 1500hrs (GMT+1)
February 5, 2010 – 8:02 pm | Comments Off

Advanced Webcast on Phone Provisioning and 3CX Assistant 9 February 2010 at 1500hrs (GMT+1)

New 3CX Phone System build 8.0.10824 with Update functionality
February 4, 2010 – 7:04 pm | 9 Comments
New 3CX Phone System build 8.0.10824 with Update functionality

New 3CX Phone System build 8.0.10824 with Update functionality

Media Server Modes in 3CX Phone System
February 4, 2010 – 6:43 pm | Comments Off

Introduction to the 3CX Media Server
The 3CX Phone System’s main job is to connect 2 (or more) entities together for transmission of audio between them. However, there are 3 different mechanisms which can be utilized …

3CX and Beronet announce strategic partnership to provide complete IP PBX solution
February 2, 2010 – 4:43 pm | One Comment
3CX and Beronet announce strategic partnership to provide complete IP PBX solution

3CX and Beronet announce strategic partnership to provide complete IP PBX solution

3CX Training in DüsselDorf and Munich – Feb 22-26
February 1, 2010 – 6:40 pm | Comments Off
3CX Training in DüsselDorf and Munich – Feb 22-26

3CX Training in DüsselDorf and Munich – Feb 22-26

3CX Training Webcast for Thursday 11 February 2010 at 1500hrs (GMT+1)
February 1, 2010 – 12:01 am | Comments Off

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 11 February 2010 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …

VIDEO: VAD – Built-in components Part 1 of 2
January 29, 2010 – 4:47 pm | One Comment

This YouTube video will explain what a built-in component is, and explain in detail out of the box call related components.
Skills Covered by this Module

What are built-in components?
Concepts reused in many components:

Input and output properties
Types …

VIDEO: VAD – Built-in components Part 2 of 2
January 29, 2010 – 4:42 pm | One Comment

This YouTube video will explain in detail control structures and advanced components.
Skills Covered by this Module

Control Structures components

Conditional
Variable Assignment
Increment Variable
Decrement Variable
Loop
Exit Callflow

Advanced components

Cryptography
Database Access
E-Mail Sender
External Code Execution
File Management
Socket Client
Web Interaction
Web Services Interaction

VIDEO: VAD – Introduction Part 1 of 2
January 25, 2010 – 5:00 pm | Comments Off

This YouTube video will introduce you to the 3CX Voice Application Designer. It explains basic but important concepts to understand how it works and what can be done with it.
To follow along with the tutorials, …

VIDEO: VAD – Creating and deploying a voice application Part 2 of 2
January 25, 2010 – 4:45 pm | One Comment

This YouTube video will show you how to create, deploy and debug a voice application with the 3CX Voice Application Designer.
Skills Covered by this Module

Opening the “Simple Dialer” sample project
Configuring your 3CX Phone System location
Making …

Microsoft IIS or Ultidev Cassini – Which do you use?
January 22, 2010 – 1:39 pm | 5 Comments
Microsoft IIS or Ultidev Cassini – Which do you use?

Poll on which webserver is used most with 3CX

3CX Voice Application Designer (VAD) Price reduction to e750/$995
January 21, 2010 – 7:14 pm | Comments Off
3CX Voice Application Designer (VAD) Price reduction to e750/$995

3CX Voice Application Designer (VAD) Price reduction to 750 euros or $995. Voice applications now within reach of any business!

3CX Partner Training in London, 16/17 February
January 20, 2010 – 2:13 pm | Comments Off

The 3CX training team are rolling into London in February!  As a valued 3CX Partner, we would like to invite all 3CX partners to the  3CX technical work-group hosted at the 3CX European training facilities …

Join us at booth 601 at IT Expo East 2010
January 19, 2010 – 5:42 pm | Comments Off
Join us at booth 601 at IT Expo East 2010

3CX will be exhibiting at IT Expo East 2010 – the IP communications technology tradeshow – at booth 601 together with Sangoma.
The show will take place between  January 20 – 22, 2010 in the Miami …

What to do when Media Server reports “Binding Failed”
January 12, 2010 – 6:24 pm | Comments Off
What to do when Media Server reports “Binding Failed”

If the Media Server needs to allocate a port for media transmission, and cannot bind, it will generate a log message such as:
MediaServerReporting:InitEndPoint [MS003003] C:179.1: RTCP socket 10.0.0.173:7023 binding failed with error code 10048
This is …

3CXPhone 4 delivers free softphone in Smartphone look
January 12, 2010 – 4:05 pm | One Comment
3CXPhone 4 delivers free softphone in Smartphone look

3CX’s popular free business soft phone gets intuitive new interface. 3CXPhone 4.0 has a similar look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.

3CX and Italian VoIP Provider VoipVoice announce interoperability with special offer
January 11, 2010 – 5:47 pm | Comments Off
3CX and Italian VoIP Provider VoipVoice announce interoperability with special offer

VoipVoice, Italian VoIP provider offers free number rental for the first 6 months of 2010 on up to three PSTN numbers for accounts activated by new 3CX clients by 28th February 2010.
London / Florence 11 January, 2010 – 3CX (www.3cx.com), …

3CX Phone System Parameters Table
January 10, 2010 – 9:01 pm | Comments Off

The 3CX Parameters table allows advanced options to be set. We do not recommend changing these options without having been requested to do so by support.
This is a list of the various additional settings …

Fixing Internet Explorer Script Errors
January 9, 2010 – 5:44 pm | Comments Off
Fixing Internet Explorer Script Errors

This document describes how to fix and solve Internet Explorer Script Errors that come up in the 3CX Management Console every time one of the following actions is performed:

Uploading an audio file to a Digital …

Management and Myphone Web Interfaces show blank
January 2, 2010 – 6:28 pm | Comments Off
Management and Myphone Web Interfaces show blank

This document describes how to resolve an issue when you try and access the 3CX Management Console or the 3CX MyPhone Portal and instead of getting the standard login screen, you see a blank white …

3CX Training Webcast for Thursday 14 January 2010 at 1500hrs (GMT+1)
January 2, 2010 – 12:01 am | One Comment

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 14 January 2010 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …