December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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3CX, Aastra, Cisco, Yealink, Grandstream, Polycom configs

3rd Party Supported VoIP Providers
January 1, 2010 – 9:00 am | Comments Off

The VOIP Providers listed below are not directly available in the ‘Add VOIP’ section of the 3CX Phone System Web Interface, but are known to work with 3CX Phone System and tested by 3rd parties.

Updated IP phone configuration guides
December 21, 2009 – 4:20 pm | Comments Off

Updated IP phone configuration guides for the most popular phones supported by 3CX

How to send emails 3CX generated emails via SSL or TLS
December 10, 2009 – 9:11 pm | Comments Off

When 3CX PhoneSystem needs to deliver email notifications, the SMTP mechanisms allowed can either be unauthenticated or authenticated using clear text.
Some SMTP servers may be configured to allow only TLS or SSL exchange. You can …

How to convert a Cisco 7940 from SCCP to SIP
December 9, 2009 – 8:33 pm | Comments Off
How to convert a Cisco 7940 from SCCP to SIP

Note: This guide has been tested with firmware version pos3.08.2.00. Be aware that different firmware revisions may have different functionality.
This document will describe how to get a Cisco 7940 with SCCP (Skinny) protocol, convert it …

Updating a Beronet BeroFix VoIP Gateway to the latest firmware
December 5, 2009 – 8:11 pm | Comments Off
Updating a Beronet BeroFix VoIP Gateway to the latest firmware

If you are not running the firmware version recommended in this web page, please update your Beronet device firmware to the recommended version as explained below.
Update Procedure

To update go to http://www.beronet.com/downloads/berofix/ and download the appropriate update.
Log on …

How to Set Up a Windows 2008 R2 SNTP / NTP Server
December 5, 2009 – 5:32 pm | Comments Off

When configured correctly, you can use the Windows Time (W32Time) service as an SNTP/NTP server for both windows and non-windows SNTP/NTP clients.

Fax over VoIP Providers
December 1, 2009 – 8:17 pm | Comments Off
Fax over VoIP Providers

Receiving faxes from VoIP Providers
Incoming faxes from VoIP Providers can be quite tricky when compared to receiving of faxes from PSTN, ISDN VoIP Gateways. The main reason for this is NAT. Therefore some tweaks need …

3CX Training Webcast for Thursday 10 December 2009 at 1500hrs (GMT+1)
December 1, 2009 – 12:01 am | 4 Comments

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 10 December 2009 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …

MigraX and 3CX dial the Swedish VoIP PBX market
November 24, 2009 – 7:41 pm | Comments Off
MigraX and 3CX dial the Swedish VoIP PBX market

MigraX to distribute 3CX in Sweden to its reseller channel and offer special PBX bundles.
London, UK, November 24, 2009. 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced …

3CX Training Webcast for Thursday 26 November 2009 at 1500hrs (GMT+1)
November 18, 2009 – 9:47 pm | 7 Comments

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 26 November 2009 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …

3CX Partner day in Amsterdam a success
November 13, 2009 – 8:22 pm | Comments Off

3CX organized a series of training days at the Terracasa Business Centre in Amsterdam.  The event was a big success – we had a full house and excellent feedback on the technical training ! A …

New 3CX Phone System Version 8 build
November 12, 2009 – 1:04 pm | 6 Comments

We have released a new build of version 8 of 3CX Phone System. This update  includes substantial performance improvements to the Call assistant client and VoIP phone integration. It also includes an improved tunnel which …

Troubleshooting Cassini Web server Issues
November 9, 2009 – 4:18 pm | Comments Off

When using 3CX with Cassini, you may encounter situations where the Web Interface or the Web Service stops running and you have to restart the 3CX services to get it running again, or where the …

Voice Applications get Visual with 3CX VAD
November 5, 2009 – 8:41 pm | 4 Comments
Voice Applications get Visual with 3CX VAD

Voice Applications get Visual with 3CX VAD
3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease
London, 28 September 2009 – 3CX today announced the availability of 3CX Voice Application Designer …

Configuring and testing a VoIP Provider for use with 3CX PhoneSystem
November 5, 2009 – 7:04 pm | Comments Off
Configuring and testing a VoIP Provider for use with 3CX PhoneSystem

Note 1: The results generated from these tests should remain valid while the VoIP Provider keeps your account settings static. If your VoIP Provider account is reconfigured, it may be necessary to redo these …

Reducing cost with analog phones and an FXS gateway
November 4, 2009 – 5:54 pm | 3 Comments
Reducing cost with analog phones and an FXS gateway

When deploying a new VoIP phone system, especially in larger installs, the cost of new IP phones can be substantial. And for many work stations, the current analog phone might do ‘just fine’. And with …

Debugging calls on a Patton Smartnode
November 3, 2009 – 8:13 pm | Comments Off
Debugging calls on a Patton Smartnode

You can do simple debugging (for ISDN, for example) on a Patton gateway by using a series of simple commands.
After connecting to the gateway via telnet, type the following:
login: {your username here}
password: {password here}
enable
configure
debug ccisdn …

Ports used by 3CX Phone System
November 3, 2009 – 7:29 pm | Comments Off

The following is a complete list of ports that 3CX PhoneSystem uses in a default installation scenario:

Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX
November 3, 2009 – 4:28 pm | Comments Off
Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX

Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX
Award-winning realtors make huge up-front and annual savings on their telephony system
The RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. brokerages have just …

Direct SIP Explained
November 3, 2009 – 12:53 pm | Comments Off
Direct SIP Explained

How does direct SIP work?
The way direct SIP calls are initiated is very similar to the way sending an email works. A caller can call a callee from either a stand alone SIP phone which …

The top 10 advantages of a Windows based PBX
November 2, 2009 – 3:45 pm | Comments Off
The top 10 advantages of a Windows based PBX

Why your next Phone System should be software based
This whitepaper outlines the top 10 advantages of choosing a Windows based PBX as your next phone system. Why it makes sense to move away from …

3CX Training Webcast for Thursday 12 November 2009 at 1500hrs (GMT+1)
November 1, 2009 – 12:01 am | 6 Comments

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 12 November 2009 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so …

Partner training Day in Brussels, Belgium on 16 and 17 November
October 27, 2009 – 11:53 am | Comments Off

3CX is organizing a training day  in Brussels 16 and 17 November.  The technical training will be done by our Technical Support Manager Kevin Attard Compagno, whilst Chris Martin and Nick Galea will be present to discuss …

Partner training day in the Netherlands 10/11/12 November
October 27, 2009 – 11:42 am | Comments Off

3CX plant een trainings dag voor onze Nederlandse en Belgische
Partners in Amsterdam op 11,12 of 13 November en wij willen u bij deze
uitnodigen voor dit event. (Er zijn 3 data beschikbaar voor deze een daagse …

Voip Security
October 24, 2009 – 6:34 pm | Comments Off

Ten tips for a more secure IP PBX System
If you are in charge of a VoIP system or planning to deploy one, then VoIP security is probably one of the considerations. In this article we …