ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …
3CX Product Releases
Technical tips to run your VoIP PBX more efficiently
Technical training videos about VoIP, SIP and 3CX
3CX Trainings and Webinars around the world
3CX Documentation how to and FAQ
Share3CX Asia/Pacific in conjunction with Patton Electronics will have a presence at Communicasia 2010 Singapore Expo from June 15th to June 18th.
CommunicAsia has established itself to be the one-stop Information and Communication Technology event platform in …
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A new version of 3CX Phone System is available in beta and what a version! 3CX Phone System v9 packs a punch with video support on 3CXphone, SLA functionality and the ability to provision 3CX …
ShareIn this article we will describe the configuration of a hardware router with a very attractive quality-price ratio. The Draytek 2820 is a ADSL 2/2+ Router/Firewall with advanced features such as the capability to establish …
ShareThe 3CX training team are back in the USA in June 2010! We would like to invite all 3CX partners to the 3CX Partner Meetings to be held on both the East and West Coast in …
Integrating Exchange Server 2007 2010 unified Messaging capabilities with 3CX Phone System
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This document will provide an overview of the more common concepts which need to be kept in mind when configuring 3CX PhoneSystem inside your network infrastructure, including the following topics:
NAT Configuration
STUN Resolution
DNS Resolution in a …
ShareIMPORTANT This device has been tested for Voice using firmware version of “Wed Jun 10 11:53:59 2009”. The guide and template may not work for earlier or later versions of the firmware!
Configuration is a 2 …
Share3CX Phone System for Windows Recognized for Exceptional Innovation
London, April 20 — 3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications …
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Internet Service Providers typically rate their connectivity services based on download and upload bandwidth. So for example you may subscribe to an aDSL connection rated at 2 Mbps (Megabits per Second) download and 1 Mbps …
ShareThis guide will show how to configure an AVM Fritzbox router / firewall as a border device with 3CX Phone System in the LAN. The tests were made using a FritzBox 7170 with firmware version …
ShareThe 3CX training team are back in the UK in May 2010! As a valued 3CX Partner, we would like to invite all 3CX partners to the 3CX technical workgroup to be held at …
ShareThe 3CXPhone 4 has become increasingly popular in the VoIP market. Not only is the 3CXPhone user friendly and fully featured, it is free and supports Plantronics headsets. When you combine the 3CXPhone with a …
ShareThe 3CX Assistant is a useful tool that allows a user to better manage calls, and to collaborate with other users within the same group of Extensions.
3CX Assistant also includes some advanced functionality that can …
ShareRecently Nick published an excellent tip regarding direct dialing from 3CX Assistant on supported phones. I have extended this feature proposing a method to call any number shown on any web page.
To make …
ShareNote 1: This guide has been tested with version 3.0.4. Be aware that different version may have different interface formats and functionality Note 2: Not all providers allow calls over 3G. If …
ShareIn order for 3CX Phone System to communicate successfully with VoIP providers and Remote Extensions, your firewall/router device must be configured for SIP operation. To maximize your chances of success, make sure you choose a …
Share3CX appointed Official Technical Supplier
London March 24 – Lotus Racing and 3CX announce that, 3CX has been appointed as technical supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and …
ShareWe are pleased to announce a new 3CX Fax Server Update which will be distributed via the 3CX Updates Server from within the 3CX Phone System Windows Management Console. The update improves the reliability of …
ShareThis guide will show you how to configure a Beronet bero*fix box. The main target of this guide is to connect the bero*fix card with the LAN and WAN.
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Setting up the BeroNet bero*fix 400/1600/6400
Connect the …
ShareThis guide will show you how to configure a Beronet bero*fix card. The main scope of this guide is to connect the bero*fix card via a network brigde with the LAN and WAN.
Setting up the …
ShareVirtualization is becoming increasingly popular and 3CX fully supports this technology. 3CX itself runs its PBX on Hyper-V, however we also test our PBX on VMware. This guide explains how to configure a virtual instance …
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The 3CX Phone System is designed to be multi-lingual. Each text element in the 3CX Management Console is stored in a file and referenced from this file.
By creating a localized copy of this file, it …
ShareLocation of Prompt Sets
All prompt sets are located within this folder:
Windows XP / 2003:
C:\Documents and Settings\All Users\Application Data\3CX\Ivr\Prompts\Sets
Windows Vista / 2008 / 7 / 2008:
C:\ProgramData\3CX\Data\Ivr\Prompts\Sets
Each prompt set has a separate subdirectory. So for example, the …
Share3CX Phone System can output call data records per call. These call data records can be configured to a format of your choice and thus its relatively easy to integrate with external billing software.
Adjusting Billing …
Share3CX is now providing additional free training Webcasts on more advanced topics, and the next one is scheduled for Thursday 25 March 2010 at 1500hrs (GMT+1).
This will be presented via Microsoft Live …
Docs & FAQ »
How to make a blind and attended transfer with Grandstream
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …
Events »
Successful 3CX USA Partner training
Share3CX organized a series of training days at the Microsoft New York Metro District building and the Microsoft Northwest District Office in San Francisco. Kevin Attard Compagno, Technical support manager covered many aspects of the …
News »
3CX successfully complete interoperability testing with Yealink
Share3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability …
Releases »
3CX Version 9 Service Pack 1
ShareWe have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing.
Updating your 3CX Phone System 9 installation
To update Update 3CX IP PBX version …
VoIP How To »
How to make a blind and attended transfer with Grandstream
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …
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