ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …
3CX Product Releases
Technical tips to run your VoIP PBX more efficiently
Technical training videos about VoIP, SIP and 3CX
3CX Trainings and Webinars around the world
3CX Documentation how to and FAQ
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3CX Assistant allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook to allow you to quickly dial a number in your contact …
ShareIntroduction
DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone’s touch keys. In the United States, it’s known as a “Touchtone” phone. DTMF has …
ShareHelping our Partners build their business and revenue
3CX Asia/Pacific recently hosted a partner training day at Microsoft Australia headquarters in Sydney Australia. Partners were free to come to this whole day event and all parts …
ShareIntroduction
This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed …
ShareWhen using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may …
Share 3CX Phone System can be installed on most versions of Windows. Below is a complete list of supported and unsupported operating systems. Note: Unsupported does not necessarily mean that 3CX will not work, however …
ShareThe 3CX Phone System IVR service is based on VXML and therefore integrates with the web server that you have chosen to use with 3CX. If there are problems with the web server integration, the …
ShareThis article helps you recover from Backup and Restore Errors including some tips to make this operation quick and seamless. When a new major version is released, it is recommended to install the latest version. …
ShareThis guide describes the different caller ID formats and how to alter /rewrite the caller ID before it gets sent to the Telecoms provider when using beroFix VoIP Gateway cards.
In this document we will use …
ShareThis article explains the main fields included in a SIP INVITE, which is sent to set-up a VoIP call. A SIP INVITE message contains typically between 4 and 6 header entries with contact information inside …
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With a Beronet Card, and proper configuration, you are able to choose the exact line/port on which you want to dial out. This feature is requested for lines that have different MSN/DID/DDI numbers. In addition …
ShareAll SIP Phone calls consist of 2 channels:
Messaging – SIP
Media – RTP
Messaging is carried using UDP or TCP (normally UDP) SIP packets – It is used for device registration, call setup/teardown, on-hold notification, call …
ShareHow to configure Secure SiP
This is a complete guide that will provide detailed information on how to:
1. Setup 3CX Phone System with Secure SiP (TLS) (In this way the SiP messaging will be encrypted and …
Share3CX Phone System V8 and later include the functionality to set the TimeZone and DST (Daylight Savings Time) parameters on phones via provisioning. 3CX PhoneSystem is delivered with example pre-configured default values set to EasternTime …
ShareNOTE: This device has been tested for Fax Calls and Voice Calls using firmware 1.2.1.5. Grandstream firmware versions are typically available from: http://www.grandstream.com/firmware.html.
Depending on your geographic location and telecommunications provider, it may be necessary to …
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This article describes how to setup Microsoft Exchange 2007/2010 server as a Unified Messaging Server and configure 3CX Phone System to use it for voice mail and auto attendants
This guide has been tested with the following …
Share3CX CRM Integration overview
3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a …
ShareMany businesses who are adopting VoIP Software PBX Systems are always looking for a way to cut down costs. That’s where the Intel Atom N270 comes in the picture, which is designed to deliver performance …
Share3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 11 March 2010 at 1500hrs (GMT+1).
This will be presented via Microsoft Live Meeting using its built-in VoIP …
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3CX administrators need to plan ahead on how to construct their 3CX Phone System. Now it is very time consuming to create 1 extension at a time for each user, with their settings and provisioning. …
ShareAfter high demand from 3CX administrators worldwide, we have finalized a version of the 3CX Assistant that is specifically designed for Windows Server OS with Terminal service roles enabled. This installation package is available for …
New 3CX Assistant version 8.11105 with improved TAPI driver support
ShareThis 10 minute presentation explains the unique selling points of 3CX – what makes our system different and what its key features are.
ShareLondon, UK – February 17, 2010 - Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become …
3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business
Docs & FAQ »
How to make a blind and attended transfer with Grandstream
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …
Events »
Successful 3CX USA Partner training
Share3CX organized a series of training days at the Microsoft New York Metro District building and the Microsoft Northwest District Office in San Francisco. Kevin Attard Compagno, Technical support manager covered many aspects of the …
News »
3CX successfully complete interoperability testing with Yealink
Share3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability …
Releases »
3CX Version 9 Service Pack 1
ShareWe have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing.
Updating your 3CX Phone System 9 installation
To update Update 3CX IP PBX version …
VoIP How To »
How to make a blind and attended transfer with Grandstream
ShareIn this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …
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