July 26, 2010 – 6:24 pm | 33 Comments

ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …

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Releases

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VoIP How To

Technical tips to run your VoIP PBX more efficiently

VoIP Nuggets

Technical training videos about VoIP, SIP and 3CX

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3CX Trainings and Webinars around the world

Docs & FAQ

3CX Documentation how to and FAQ

VIDEO: Phone Provisioning
February 16, 2010 – 11:06 am | Comments Off

ShareSkills Covered by this Module

Preparing an Extension for Provisioning
Manually Provisioning a SIP Phone
Automatic Provisioning using DHCP Option 66

Relevant Course Materials

Adjusting The Built-In Phone Provisioning Templates

3CX Application Exchange – 3rd Party application solutions page
February 15, 2010 – 5:50 pm | 8 Comments
3CX Application Exchange – 3rd Party application solutions page

3CX Application Exchange – 3rd Party application solution page

VIDEO: Provisioning Cisco SPA500 Series Phones with 3CX
February 12, 2010 – 2:17 pm | One Comment

Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System

Configuring a CISCO SPA phone to use Active Directory as a phonebook
February 11, 2010 – 4:49 pm | Comments Off
Configuring a CISCO SPA phone to use Active Directory as a phonebook

ShareCisco SPA Phones have the ability to look up for phone numbers and contacts in an Active Directory/LDAP. For this a template needs to be created and  the Cisco Phones need to be re-provisioned with …

Integrating with web based CRM via the HTTP API
February 10, 2010 – 9:59 pm | Comments Off

Share
3CX PhoneSystem also provides the facility to control extension operations via an HTTP API that is simple to use, and therefore ideal for simple integration into a web-based custom application.
The functions available are:

Make a …

Analyzing registration
February 10, 2010 – 6:45 pm | Comments Off
Analyzing registration

ShareIntroduction
This article describes how an extension or a gateway line registers itself with the PBX Server to make itself available for making and receiving calls, and how the PBX Server will register itself with a …

Avanzada 7 to distribute 3CX products in Spain and Portugal
February 10, 2010 – 6:21 pm | Comments Off
Avanzada 7 to distribute 3CX products in Spain and Portugal

Share3CX partners with Avanzada 7 to bring windows based PBX to Iberia

London, UK, February 09, 2010. 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with …

3rd party supported VoIP Providers
February 9, 2010 – 6:41 pm | Comments Off

ShareAlthough we recommend the use of supported VoIP Providers, in some cases it may be necessary to use an unsupported VoIP Provider.
3rd Party Supported VoIP Providers
3rd Party supported VoIP providers have been tested by the …

Using the MSI Cleanup Utility
February 9, 2010 – 4:39 pm | Comments Off
Using the MSI Cleanup Utility

ShareTo uninstall any MSI installation that fails to uninstall itself for whatever reason, use the MSI Cleanup Utility:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
This version of Windows Installer CleanUp Utility works correctly in all 32-bit and 64-bit versions of Microsoft Windows.
The …

VIDEO: VAD-Creating a sample application Part 1 of 2
February 8, 2010 – 8:46 pm | Comments Off

ShareThis YouTube video will explain step by step how to create a sample application. This first part shows how to design the main flow, while the second part shows how to design the error handler …

VIDEO: VAD – Creating a sample application Part 2 of 2
February 8, 2010 – 8:46 pm | Comments Off

ShareThis YouTube video will explain step by step how to create a sample application. The first part showed how to design the main flow, while this second part shows how to design the error handler …

Advanced Webcast on Phone Provisioning 16 February 2010 at 1500hrs (GMT+1)
February 5, 2010 – 8:02 pm | Comments Off

Advanced Webcast on Phone Provisioning and 3CX Assistant 9 February 2010 at 1500hrs (GMT+1)

New 3CX Phone System build 8.0.10824 with Update functionality
February 4, 2010 – 7:04 pm | 9 Comments
New 3CX Phone System build 8.0.10824 with Update functionality

New 3CX Phone System build 8.0.10824 with Update functionality

Media Server Modes in 3CX Phone System
February 4, 2010 – 6:43 pm | Comments Off

ShareIntroduction to the 3CX Media Server
The 3CX Phone System’s main job is to connect 2 (or more) entities together for transmission of audio between them. However, there are 3 different mechanisms which can be utilized …

3CX and Beronet announce strategic partnership to provide complete IP PBX solution
February 2, 2010 – 4:43 pm | One Comment
3CX and Beronet announce strategic partnership to provide complete IP PBX solution

3CX and Beronet announce strategic partnership to provide complete IP PBX solution

Take control of calls on 3CX with the Call Control API
February 2, 2010 – 12:34 pm | Comments Off

ShareThe Call Control API is an API available in version 7 and upwards that allows calls to be controlled. This is an advanced API that requires .NET, C# and telecommunications experience. It should only be …

CRM integration via the CRM Command Line API
February 2, 2010 – 12:32 pm | Comments Off

ShareThe CRM API is designed to allow customers and developers to easily integrate with CRM applications. Essentially using this API you can do the following:

Launch calls from your application
Get notifications about the duration of a …

Integrating CRM systems with the 3CX CRM API
February 2, 2010 – 12:29 pm | Comments Off

ShareThe CRM Plug In API is designed to allow customers & developers to easily integrate with CRM applications. Using this API you can do the following:

Launch calls from your application
Get notifications about the duration of …

3CX Training in DüsselDorf and Munich – Feb 22-26
February 1, 2010 – 6:40 pm | Comments Off
3CX Training in DüsselDorf and Munich – Feb 22-26

3CX Training in DüsselDorf and Munich – Feb 22-26

3CX Training Webcast for Thursday 11 February 2010 at 1500hrs (GMT+1)
February 1, 2010 – 12:01 am | Comments Off

Share3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 11 February 2010 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …

VIDEO: VAD – Built-in components Part 1 of 2
January 29, 2010 – 4:47 pm | One Comment

ShareThis YouTube video will explain what a built-in component is, and explain in detail out of the box call related components.
Skills Covered by this Module

What are built-in components?
Concepts reused in many components:

Input and output properties
Types …

VIDEO: VAD – Built-in components Part 2 of 2
January 29, 2010 – 4:42 pm | One Comment

ShareThis YouTube video will explain in detail control structures and advanced components.
Skills Covered by this Module

Control Structures components

Conditional
Variable Assignment
Increment Variable
Decrement Variable
Loop
Exit Callflow

Advanced components

Cryptography
Database Access
E-Mail Sender
External Code Execution
File Management
Socket Client
Web Interaction
Web Services Interaction

VIDEO: VAD – Introduction Part 1 of 2
January 25, 2010 – 5:00 pm | Comments Off

ShareThis YouTube video will introduce you to the 3CX Voice Application Designer. It explains basic but important concepts to understand how it works and what can be done with it.
To follow along with the tutorials, …

VIDEO: VAD – Creating and deploying a voice application Part 2 of 2
January 25, 2010 – 4:45 pm | One Comment

ShareThis YouTube video will show you how to create, deploy and debug a voice application with the 3CX Voice Application Designer.
Skills Covered by this Module

Opening the “Simple Dialer” sample project
Configuring your 3CX Phone System location
Making …

Microsoft IIS or Ultidev Cassini – Which do you use?
January 22, 2010 – 1:39 pm | 5 Comments
Microsoft IIS or Ultidev Cassini – Which do you use?

Poll on which webserver is used most with 3CX