December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

Read the full story »
Releases

3CX Product Releases

VoIP How To

Technical tips to run your VoIP PBX more efficiently

Events

3CX Trainings and Webinars around the world

Docs & FAQ

3CX Documentation how to and FAQ

Phone configuration

3CX, Aastra, Cisco, Yealink, Grandstream, Polycom configs

VIDEO: 3CX Support and Where To Get Help
April 30, 2011 – 6:35 pm | Comments Off

Skills Covered by this Module

Referring to the 3CX Support site for additional documentation and configuration guides.
Referring to the 3CX Blogs site for informative articles, announcements, descriptions of common issues, and other information related to …

VIDEO: Configuring a Bridge
April 30, 2011 – 5:14 pm | Comments Off

Skills Covered by this Module

What is a Bridge?
What type of Bridge connection to set up
Firewall considerations for Bridges similar to those for VoIP Providers
How to configure a Bridge connection on 3CX PhoneSystem

VIDEO: Configuring Outbound Rules
April 30, 2011 – 12:32 pm | Comments Off

Skills Covered by this Module

What is an Outbound Rule?
How to make Outbound Rules work to your advantage
Configuring an Outbound Rule on 3CX PhoneSystem

VIDEO: DialCodes Function Summary
April 30, 2011 – 11:48 am | Comments Off

Skills Covered by this Module

DialCodes and the range of functionality provided by them

VIDEO: Configuring VoIP Providers
April 29, 2011 – 5:04 pm | One Comment

Skills Covered by this Module

What is VoIP Provider Account
What types of VoIP Provider accounts can be connected to 3CX PhoneSystem
About Unsupported VoIP Providers which do not have a plug-and-play template
Firewall considerations for connecting VoIP Providers …

3CX Phone System Gets Skype Connect Certified
April 27, 2011 – 6:02 pm | One Comment
3CX Phone System Gets Skype Connect Certified

3CX Phone System for Windows allows businesses to connect with Skype users worldwide with its support of Skype Connect
London 27th April 2011 – 3CX, developer of the award-winning 3CX Phone System for Windows, today announced …

Suivez une formation 3CX et devenez partenaire certifié !
April 26, 2011 – 4:25 pm | One Comment
Suivez une formation 3CX et devenez partenaire certifié !

Le test de certification est à présent disponible en français à l’adresse http://www.3cxacademy.com. Si vous avez déjà suivi nos formations en ligne en anglais, testé votre version de démo du PABX 3CX et suivi une …

VIDEO: Configuring PSTN Gateways
April 25, 2011 – 4:55 pm | One Comment

Skills Covered by this Module

What is a PSTN Gateway
What types of PSTN lines can be connected to 3CX PhoneSystem
Which PSTN Gateways are supported by 3CX
Configuring a PSTN Gateway on 3CX PhoneSystem
Configuring a Patton SN-4114 (using …

VIDEO:Configuring 3CX VoIP Phone as a Tunneled External Extension
April 23, 2011 – 6:59 pm | Comments Off

Skills Covered by this Module

What is the 3CX Tunnel?
What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate?
How to leverage the 3CX Tunnel features with the 3CX VoIP Phone

Relevant Course …

3CX Phone System v10 Release Candidate
April 23, 2011 – 5:18 pm | 16 Comments
3CX Phone System v10 Release Candidate

3CX is pleased to announce a Release Candidate for 3CX Phone System Version 10. This build fixes many issues and also adds some features that were missing in previous versions of V10. Build version 10.0.18857.1613. Download …

VIDEO: Upgrading or Re-installing 3CX PhoneSystem
April 21, 2011 – 4:42 pm | Comments Off

Skills Covered by this Module

Backing Up 3CX PhoneSystem configuration settings
Running the Installation Checker to ensure a clean upgrade / re-installation
Installing 3CX PhoneSystem using a Backup file from a previous installation

Relevant Course Materials

How can I check …

3CX and OpenIP to Provide Low-Cost, Quality VoIP Solutions
April 20, 2011 – 6:49 pm | One Comment
3CX and OpenIP to Provide Low-Cost, Quality VoIP Solutions

3CX and OpenIP deliver a quality and affordable VoIP PBX solution to all 3CX phone system customers
London, UK and Paris, France – 15 April 2011-3CX, developer of the popular Windows-based VoIP PBX 3CX Phone System, today …

VIDEO: Introduction, Recommended Equipment, and Installation
April 20, 2011 – 4:26 pm | Comments Off

Skills Covered by this Module

The way 3CX PhoneSystem links to other components to make a complete solution
The Operating Systems that 3CX PhoneSystem is supported for
What Hardware to use for 3CX PhoneSystem
Which Web Server to select …

3CX Phone System v10 BETA 2
April 13, 2011 – 9:18 pm | 13 Comments
3CX Phone System v10 BETA 2

We have a new build of 3CX Phone System V10 – Beta 2! This build fixes many issues and also adds some features that were missing in BETA 1, most notably Microsoft Outlook integration, Hotkey …

Fax Machines with 3CX Phone System and Grandstream GXW-4004/4008/4024
April 5, 2011 – 10:56 pm | 5 Comments
Fax Machines with 3CX Phone System and Grandstream GXW-4004/4008/4024

IMPORTANT: This device has been tested for Inbound and Outbound Fax with the following firmware version: Program – 1.0.3.10; Bootloader – 1.0.0.7; Core – 1.0.0.54; Base – 1.0.0.97
Note: This functionality is intended for use with …

Clearing the browser and / or Silverlight cache if you have update or login issues with 3CX MyPhone
April 5, 2011 – 1:15 pm | 8 Comments
Clearing the browser and / or Silverlight cache if you have update or login issues with 3CX MyPhone

Clearing the browser and / or Silverlight cache if you have update or login issues with 3CX MyPhone

3CX Voice Application Designer Build 3663
April 4, 2011 – 2:31 pm | 4 Comments
3CX Voice Application Designer Build 3663

3CX is pleased to announce a new release of the Voice Application Designer, Build 3659 Version 2.0.3663.0. This new version includes bug fixes and support to deploy projects to 3CX Phone System v10.
The new installer …

How to Setup Inbound Fax Routing in 3CX Phone System
April 1, 2011 – 7:22 pm | Comments Off
How to Setup Inbound Fax Routing in 3CX Phone System

Notes:

This feature is not available in the free edition of 3CX Phone System
3CX Phone System does not include a Fax Sending service
The 3CX Fax Receiving Server is based on the T.38 standard, and requires a …

3CX Provides the Fuel to Heat up Zehnder’s Business Phone System
March 23, 2011 – 5:28 pm | 5 Comments
3CX Provides the Fuel to Heat up Zehnder’s Business Phone System

Heating Specialist Zehnder realizes phone system administration savings of over 90% per year with 3CX
London, March 23rd – 3CX, developer of the popular VoIP PBX 3CX Phone System, today announced that heating specialists Zehnder has …

3CX Phone System v10 Beta 1 available!
March 18, 2011 – 2:58 pm | 35 Comments
3CX Phone System v10 Beta 1 available!

3CX Phone System v10 Beta 1 available! V10 is a major release, with an all new – Silverlight based – user portal, 3CX MyPhone. The new 3CX MyPhone replaces the 3CX Assistant and the old 3CX MyPhone portal. Everything is now grouped in one easy to use portal.

3CX Partner Training Events, Portugal
March 16, 2011 – 5:04 pm | Comments Off
3CX Partner Training Events, Portugal

The 3CX Training Team is pleased to announce the first ever 3CX Training event in Portugal held by 3CX Partner Avanzada7.
We would like to invite all new or active 3CX partners to attend the day of …

How to Configure the Last Message to Play on a VAD Application
March 15, 2011 – 10:06 pm | 4 Comments
How to Configure the Last Message to Play on a VAD Application

The 3CX Voice Application Designer can, among other things, play prerecorded audio messages. This component configuration seems simple, but it requires special care when playing the last message of an application, otherwise the caller cannot …

New Version of 3CXPhone for iPhone app Available (1.0.23)
March 3, 2011 – 10:21 pm | 9 Comments
New Version of 3CXPhone for iPhone app Available (1.0.23)

We are proud to announce the latest 3CXPhone for iPhone app release, version 1.0.23. The 1.0.23 version fixes several issues and improves the usability when connecting your iPhone device to the 3CX or other IP …

Down / Upgrading firmware on Grandstream GXW-4104/GXW-4108 Gateway
March 1, 2011 – 10:12 pm | Comments Off
Down / Upgrading firmware on Grandstream GXW-4104/GXW-4108 Gateway

Downgrading or Upgrading the firmware of a Grandstream GXW-4104, GXW-4108 gateway for use with 3CX Phone System for Windows

How to Install and Configure a TFTP Server
March 1, 2011 – 10:12 pm | 2 Comments
How to Install and Configure a TFTP Server

TFTP stands for Trivial File Transfer Protocol simply because of its simplicity.  It is mainly used for automated file transfers between machines on UDP Port 69.  In a VoIP environment TFTP is used to upload …