March 1, 2010 – 10:35 pm | Comments Off

3CX CRM Integration overview
3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a …

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Releases

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VoIP How To

Technical tips to run your VoIP PBX more efficiently

VoIP Nuggets

Technical training videos about VoIP, SIP and 3CX

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Docs & FAQ

3CX Documentation how to and FAQ

Fixing Internet Explorer Script Errors
January 9, 2010 – 5:44 pm | Comments Off
Fixing Internet Explorer Script Errors

This document describes how to fix and solve Internet Explorer Script Errors that come up in the 3CX Management Console every time one of the following actions is performed:

Uploading an audio file to a Digital …

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Management and Myphone Web Interfaces show blank
January 2, 2010 – 6:28 pm | Comments Off
Management and Myphone Web Interfaces show blank

This document describes how to resolve an issue when you try and access the 3CX Management Console or the 3CX MyPhone Portal and instead of getting the standard login screen, you see a blank white …

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3CX Training Webcast for Thursday 14 January 2010 at 1500hrs (GMT+1)
January 2, 2010 – 12:01 am | One Comment

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 14 January 2010 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …

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Updated IP phone configuration guides
December 21, 2009 – 4:20 pm | Comments Off

Updated IP phone configuration guides for the most popular phones supported by 3CX

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How to send emails 3CX generated emails via SSL or TLS
December 10, 2009 – 9:11 pm | Comments Off

When 3CX PhoneSystem needs to deliver email notifications, the SMTP mechanisms allowed can either be unauthenticated or authenticated using clear text.
Some SMTP servers may be configured to allow only TLS or SSL exchange. You can …

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Updating a Beronet BeroFix VoIP Gateway to the latest firmware
December 5, 2009 – 8:11 pm | Comments Off
Updating a Beronet BeroFix VoIP Gateway to the latest firmware

If you are not using firmware “appfs-1.12rc9x.tar.gz” please update your your card to the latest version as explained below.
Update Procedure

To update go to http://www.beronet.com/downloads/berofix/ and download the appropriate update.
Log on to the beroFix Webinterface, click …

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3CX Training Webcast for Thursday 10 December 2009 at 1500hrs (GMT+1)
December 1, 2009 – 12:01 am | 4 Comments

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 10 December 2009 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …

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MigraX and 3CX dial the Swedish VoIP PBX market
November 24, 2009 – 7:41 pm | Comments Off
MigraX and 3CX dial the Swedish VoIP PBX market

MigraX to distribute 3CX in Sweden to its reseller channel and offer special PBX bundles.
London, UK, November 24, 2009. 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced …

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3CX Training Webcast for Thursday 26 November 2009 at 1500hrs (GMT+1)
November 18, 2009 – 9:47 pm | 7 Comments

3CX provides monthly free training Webcasts, and the next one is scheduled for Thursday 26 November 2009 at 1500hrs (GMT+1).
This will be presented via Webex using its built-in VoIP for audio – so there …

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3CX Partner day in Amsterdam a success
November 13, 2009 – 8:22 pm | Comments Off

3CX organized a series of training days at the Terracasa Business Centre in Amsterdam.  The event was a big success – we had a full house and excellent feedback on the technical training ! A …

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New 3CX Phone System Version 8 build
November 12, 2009 – 1:04 pm | 6 Comments

We have released a new build of version 8 of 3CX Phone System. This update  includes substantial performance improvements to the Call assistant client and VoIP phone integration. It also includes an improved tunnel which …

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Troubleshooting Cassini Web server Issues
November 9, 2009 – 4:18 pm | Comments Off

When using 3CX with Cassini, you may encounter situations where the Web Interface or the Web Service stops running and you have to restart the 3CX services to get it running again, or where the …

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Voice Applications get Visual with 3CX VAD
November 5, 2009 – 8:41 pm | 4 Comments
Voice Applications get Visual with 3CX VAD

Voice Applications get Visual with 3CX VAD
3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease
London, 28 September 2009 – 3CX today announced the availability of 3CX Voice Application Designer …

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Reducing cost with analog phones and an FXS gateway
November 4, 2009 – 5:54 pm | 3 Comments
Reducing cost with analog phones and an FXS gateway

When deploying a new VoIP phone system, especially in larger installs, the cost of new IP phones can be substantial. And for many work stations, the current analog phone might do ‘just fine’. And with …

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Debugging calls on a Patton Smartnode
November 3, 2009 – 8:13 pm | Comments Off
Debugging calls on a Patton Smartnode

You can do simple debugging (for ISDN, for example) on a Patton gateway by using a series of simple commands.
After connecting to the gateway via telnet, type the following:
login: {your username here}
password: {password here}
enable
configure
debug ccisdn …

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