3CX and roomMaster Work Together to Cut Hotel Management Costs

roomMasterLONDON AND HERTFORD, UK, MARCH 15, 20163CX, developer of the next-generation software-based PBX 3CX Phone System and roomMaster, a maker of software for hotel management have integrated their hotel management systems in an effort to cut costs for every type of hotel.

roomMaster, the hotel management solution, is well-known as providing a powerful, flexible and easy-to-use property management system. It is extremely cost-competitive given its high quality and rich features.

3CX Phone System permits businesses to cut their phone costs by 80 percent, by leveraging IP telephony. By making use of the SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution, 3CX not only cuts hotel telco costs but offers a range of features other providers can’t compete with like portable extensions for staff members, collaboration and videoconferencing.

Nick Galea, CEO, 3CX said:
“Offering complete integration of 3CX Phone System with roomMaster by using our Hotel Module we’re giving the hotel industry the opportunity to reap all the benefits of 3CX; such as reduced call costs, increased mobility and productivity as well as easy management.”

Sanjay Saptarshi, head of operations at roomMaster (NFS Technology Group), said:
“The roomMaster PMS has had a certified two-way interface with 3CX for the last few years. Both roomMaster and 3CX are widely used in hotels and work wonderfully together. Once the interface is implemented at the hotel, we pretty much never hear from the client on this front as it just works very well!”

Joining forces
The 3CX Hotel module integrates with roomMaster to provide communications automation and cost reduction which works hand-in-glove with roomMaster’s low-cost hotel management solution.
roomMaster provides all the support that hotels need to manage their businesses. From the initial booking of a reservation right through the guest’s departure, roomMaster makes all the information that hotel staff needs available. The 3CX Hotel Module brings its extensive array of communications features to work with roomMaster.
The 3CX Hotel Module allows hotel workers to communicate room and guest information from within roomMaster, using automated data communication. Guest profiles can be accessed from any standard mobile phone using the 3CX application. Room status is made available to household staff, so that departures and room cleaning can be undertaken more efficiently.

And 3CX enables free telephone and data communication for the entire hotel staff using IP phones as well as mobile phones. Single numbers are provided to all employees, so that wherever they may be working, they can be reached. Using WebRTC, videoconferencing can be implemented in real-time.

Working together, roomMaster and 3CX provide seamless and efficient communication that saves money and makes hotel staff more productive.

About 3CX (www.3cx.com)

3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.

50,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.

About roomMaster (www.roommasterpms.co.uk)
roomMaster, produced by InnQuest Software, provides the service, expertise and the technology that allows your hotel business to run more efficiently and more profitably. Since launching roomMaster in 1994, InnQuest Software has installed its solutions in over 5,000 properties located in more than 100 countries/territories around the globe. Over 450,000 hotel rooms are managed every day by roomMaster. roomMaster provides a single source for all hotel management needs.

 

 

 

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  1. Mitel has always dominated the Hotel space but investment like this makes 3cx a clear winner for Hotels. Not only does 3CX leverage the existing investment in legacy phones but its reliance on SIP technology keeps monthly costs down and its Windows based platforms means that maintenance costs are the lowest of any hotel phone system.

    Way to go Team 3CX.

    March 16, 2016 at 3:23 am