New and Improved 3CX Phone System 12 Beta Build

We are pleased to announce the release of the latest 3CX Phone System v12 Beta build 30899.165.

New Features and Changes in 3CX Phone System 12 30899.165

  • Improved DNS resolution for VoIP Providers that use SRV records
  • Updated 3CX Phone System Secure SIP / TLS implementation.
  • Added HTTPS for Abyss Web Server 64 bit only (full 3CX Phone System Uninstall and re-install is required)
  • Fixed issues within 3CXPhone for Windows
  • Added company name to the Phone book
  • Added a new option in Phones Page – Force Reprovision. This will reset and reprovision IP Phones
  • Fixed bug in outbound rules
  • Added chat support for 3CX Phone for Android
  • Added Conference support for 3CX Phone for Android

To download this update, simply log in to the 3CX Windows Management Console from Start > All Programs > 3CX Phone System > Windows Management Console and navigate to the 3CX Phone System Updates node > 3CX Service Packs / Updates.


  • Download 3CX Phone System Version 12 Beta from
  • Download 3CXPhone for Windows from
  • Demo Key: SAOY-3LMW-U3OT-GLJV
  • Check out the new 3CX Phone System 12 User Manual (PDF)
  • Give us your feedback and comments in the 3CX Forums and on our Facebook Page.

Liked this article?

Get notified of new articles
or share
You might also be interested in:
  1. Once again, great job guys. Will give it a shot tomorrow.

    May 25, 2013 at 4:28 am
  2. Christian Romero

    Works very good, and the new features are great specialty on android. But I’m missing the myphone app because specialty the clients use it for update the company phone book, how can it be done in V12?

    May 25, 2013 at 2:19 pm
  3. Craig

    I like that we can ad Company to the phonebook now, but most people I know have multiple phone numbers – atleast office and mobile.
    It becomes tough to maintain when I have to add multiple entries for each person.

    May 26, 2013 at 4:03 am
  4. Bernard


    I must say this is the best so far and Thanks to the team for their creativity. We hope the vision will move on. Below are some of the

    Tested Devices:
    3CX Phone System V12 30899.165 Windows 2008R2
    3CX Phone for 3CX Phone System V12 Windows 8 Pro X64
    3CX Phone for 3CX Phone System V12 Galaxy Note 2

    • Incoming call to popup does not work unless the program is opened. It only shows in the notification bar. This occurs on the Galaxy Note 2. Tried with and HTC Desire C, Samsung GT S5302 and they all work fine.
    • Presence does not have option to hide offline extensions. This will make it difficult scrolling through over 600+ extensions. We need an option to hide offline extensions
    • In the Address book also there is no drop option to show all/phone/3cx contacts. This makes scanning a bit hard.
    • Outbound rules can be modified to incorporate the + sign. Example, A blocking rule with +447 prefix does not work but 00447 works. In that case the rule can be bypassed by using the +447.
    • Unable to use the Chat feature on the PC version but I guess that’s in development. On the Android Phone, the chat feature works but not when you are on a call on the PC version

    May 28, 2013 at 3:19 pm
  5. Just wondering what the plan is for Mac users? Is there going to be a Mac compatible app that replaces myPhone?

    June 1, 2013 at 7:35 am
  6. Laurent

    I tried the new 3cxPhone. But where are all functionalities of 3CX MyPhone???
    How to manage queues? How to see statistics per agents? How to log in a specific queue? Where is the Speed dial tab? Where is the tab to make a videoconference?

    The new 3cx phone seems to be really naked :-(

    June 2, 2013 at 6:09 am
    • Andreas Psyllos

      Hi Laurent, please keep in mind that the new 3CXPhone is still in BETA, this is not the final product. New features are being added almost daily during development and i am sure you will be most pleased with the product in its final form. Please let me know if you have any further inquiries.

      June 3, 2013 at 9:32 am
  7. I want to say thanks for all the hard work and the constant effort to improve. I downloaded the 3cx phone v12 and while I appreciate the attempt to combine the features of 3cx Myphone into the 3cx phone, here are a couple things that I see lacking:

    First, the ability to start a 3way conference while on a call is not the best. My request is….PLEASE add the option so that clicking on a conference button would put the existing call on hold. Give second dial tone and allow another call to be made. Once that call is connected, THEN allow the call on hold to be conferenced by clicking “join” or some other key..or not joining the calls if the callee is not available

    Currently to place the second call you have to click “Start Conference” which automatically joins the existing call to the new one. You never get the option to join the other call or not…It would be nice to have the option of preparing the callee before actually bridging all parties. I hope this makes sense.

    Second, I can’t find anywhere in the settings to select the audio device. ie. headset, microphone, speaker. The previous version had this in the settings.

    Again, thanks for all the hard work and please improve the conference option. It is something that is standard on most other soft phones.

    June 4, 2013 at 3:56 am
  8. Jon Bridger

    Please could we have an overview wallboard that collects stats from all/multi selected queues pretty please?

    June 6, 2013 at 5:22 pm