3CX Phone System Version 11 – Service Pack 3 – Build 28392.820

3cx-phone-system-service-pack-3-290x1903CX is pleased to announce the release of Service Pack 3, build 28392.820 for 3CX Phone System 11.

In Service Pack 3, we’ve focused a great deal on making it easier for system administrators to manage and configure multiple extensions and their forwarding rules.

To download this update, simply login to the 3CX Windows Management Console from Start > All Programs > 3CX Phone System > Windows Management Console and navigate to the 3CX Phone System Updates node > 3CX Service Packs / Updates.

New Features and Changes

New

  • You can now edit the forwarding rules of multiple extensions simultaneously.
  • We’ve added a new Ukrainian System prompt set.
  • When a new extension is created, details can now be copied to the clipboard.
  • A new security policy check will be carried out when an extension is granted rights to access the 3CX Management Console. The PIN number must be at least 5 digits long.
  • Added SSL/TLS to Email server for Voicemail, system notifications, conference meetings, and Fax over email attachments. (If your certificate is not issued by a trusted certificate of authority, you will need to install the certificate on the 3CX Phone System server).
  • Added SSL/TLS options to 3CX Wizard so that new 3CX Phone System installations can be configured with Email SSL/TLS immediately.
  • Introduced new provisioning template for the latest firmwares of Yealink T2X (FW: X.70.0.103) and T3X (FW 3X.70.0.105) IP Phone models.
  • Fax email can now be customized from %allusersprofile%\3CX\Data\Http\Templates\FAXTemplate.txt
  • Removed automatic profile change when an extension is set to Available 2 or Out of office 2. To be used when a user is sick/business trip.

Updates

  • The Russian strings file has been updated.
  • 3CX MyPhone options in extension settings of the 3CX Management Console have been moved to a new tab – “Edit Extensions > 3CX MyPhone”.
  • Added NI2 protocol for Patton 4940/4970 single PRI T1 templates (US).
  • Added security blocking for SIP tool “sipcli”.
  • Extensions that have different forwarding rules will no longer show forwarding rules configuration when they are multiple edited, but settings applied outside of the forwarding rules page will be saved.
  • Multiple extensions using PIN Protect option is now allowed.
  • Multiple editing of extensions to allow them access to the 3CX Management Console is not allowed. 3CX Management Console access must be given individually.
  • When editing multiple extensions with different BLF configurations, you now have the option to keep the current settings of each configured BLF.
  • When you create an External Queue agent, it will no longer show by default to work during holidays.
  • Busy timer configurations are now included when backing up 3CX Phone System.
  • A welcome email is now sent to an external queue agent.
  • Users in the management group can now receive SLA notifications from all the queues in 3CX Phone System, whereas users who are not part of the management group will only receive SLA notifications from those queues they are a part of.
  • Queue SLA notifications can no longer be edited in multi-edit mode. They need to be configured individually per extension.
  • Organized forwarding rules page – Destination for internal calls in ‘Available’ and ‘Available 2’ profiles is collapsed when external and internal call routing are the same.
  • Active Directory Connection parameters (to download AD users via LDAP) are now saved for faster access.
  • When editing multiple extensions to forward calls to each extensions’ mobile number, settings will not be saved unless all extensions have a mobile number configured.
  • Added filter for extensions in the 3CX Management Console extensions settings page.

Fixes

  • A server error where the 3CX Management Console would not launch correctly when installed on Windows 8 using Abyss. (An uninstall and re-install is required)
  • Fix in Queue not polling an agent that has transferred a queue call to another extension and that extension is still connected.
  • Bug when extensions pick up Queue calls.
  • Creation of a new extension will no longer conflict with emergency numbers when a new extension was created.
  • Exception when multiple extensions are edited and more BLF buttons are modified.
  • Bug where voicemail email notifications were not always appearing correctly on some email clients.
  • Call reporter bug in session timers – pressing ‘next’ after report generation was displaying a blank page and resetting the generated report to zero pages.
  • Multiple edit bug when 3CX Provisioning with Tunnel is enabled
  • Issue affecting HTTP URL dialing for Yealink T2X and T3X phones.
  • 3CX Phonebooks will now work correctly with Grandstream phones. A 3CX Phonebook update is required. Simply add a phonebook entry and delete it again, and your phones will need to be re-provisioned.
  • Numerous bug fixes in Active Directory download module.
  • When creating a phone number exception in 3CX MyPhone, they will no longer be duplicated.
  • Bug in variables when provisioning snom phones. (Codecs were incorrectly set after last firmware update).

Download 3CX Phone System 11 with Service Pack 3

Please post any questions and comments about 3CX Phone System 11 on the 3CX Forums and join the 3CX Community on our Facebook Page.

Users of 3CX Phone System 6, 7, 8, 9 and 10 are recommended to upgrade to 3CX Phone System 11. If you do not have 3CX Upgrade Insurance and wish to upgrade 3CX Phone System to version 11, click here.

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  1. Bruce Kreeger

    As usual the 3CX Development team scores again. This is the most proactive software manufacturer we have ever worked with! Keep the great work up our clients are extremely appreciative.

    December 18, 2012 at 1:30 pm
  2. Please can you confirm if 3CX Version 11 – Service Pack 3 provides support for Outlook 2013. Currently running 3CX Version 11 – Service Pack 2 and the 3CX MyPhone Outlook Add-in does not appear to work correctly with Outlook 2013.

    If not perhaps you can confirm when support for Outlook 2013 may be added to 3CX.

    Great work on the latest Service Pack, lots of nice improvements and fixes by the looks of the release notes.

    December 19, 2012 at 5:38 am
    • @Stuart – Hi – thanks for your feedback.
      SP3 does not yet contain Outlook integration support for Outlook 2013.
      Do not attempt to try the current plugin with 2013. It will definitely not work.
      We are currently working on this but of course it still has bugs we need to fix so this might take some time.
      This is a delicate part and we cannot rush into releasing a version of the plugin which is not yet ready. So currently this is work in progress. We will advise on the blog when this will be complete.

      December 19, 2012 at 5:57 am
  3. It is still better to make a clean install on Server 2012 (otherwise some issues with IIS are not resolved), I mean backup, uninstall and make a full install, not just applying the SP3. Issues with SP2 on 2012, solved now, were empty call reports and not starting all 3CX services sometimes after server reboot. Now (after clean install) this is working fine.

    December 19, 2012 at 10:56 am
  4. Nochum

    I’d love to have the ability of putting the caller ID *Name* in the fax emails, and I got excited when I noticed there was a change to the fax template capability with this release. Unfortunately, it doesn’t seem like it can be done as the variable %%CALLER_ID%% refers to the caller number, not the name. Any plans for this?

    December 27, 2012 at 4:32 pm
  5. Hi

    Please advise how I can retrieve my voicemail. The system is asking me for a password, but when I type in my code, it tells me it is incorrect. The last password which I was given is also not accepted. Would I be able to create a new password, and how do I do this.

    Thank you

    January 11, 2013 at 7:34 am
    • @Mirinda – Check the management console and go to Edit Extension > Voicemail Configuration > PIN. That is the number you need to enter.
      If you enter this incorrectly 3 times in a row it will block you for 5 or 10 minutes. So wait for 15 min and try again.

      January 11, 2013 at 7:52 am