Comments on: 3CX Voice Application Designer (VAD) is here! http://www.3cx.com/blog/releases/3cx-voice-application-designer-vad-is-here/ Information about VOIP, SIP, 3CX Phone System Thu, 09 Feb 2012 12:54:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Shahzad Qureshi (SWS Development) http://www.3cx.com/blog/releases/3cx-voice-application-designer-vad-is-here/comment-page-1/#comment-1448 Shahzad Qureshi (SWS Development) Wed, 12 Aug 2009 17:47:39 +0000 http://www.3cx.com/blog/?p=450#comment-1448 This is the greatest innovation besides the 3cx system itself yet. If this gets utilized and continually enhanced this has the potential to put a lot of IVR development companies completely out of business (unless they jump on the 3CX bandwagon themselves) This is the greatest innovation besides the 3cx system itself yet. If this gets utilized and continually enhanced this has the potential to put a lot of IVR development companies completely out of business (unless they jump on the 3CX bandwagon themselves)

]]> By: Matt Landis http://www.3cx.com/blog/releases/3cx-voice-application-designer-vad-is-here/comment-page-1/#comment-1435 Matt Landis Tue, 11 Aug 2009 22:16:09 +0000 http://www.3cx.com/blog/?p=450#comment-1435 wow! matt wow!

matt

]]> By: 3CX stellt grafischen Voice Application Designer (VAD) vor « EBERTLANG-BLOG http://www.3cx.com/blog/releases/3cx-voice-application-designer-vad-is-here/comment-page-1/#comment-1419 3CX stellt grafischen Voice Application Designer (VAD) vor « EBERTLANG-BLOG Thu, 06 Aug 2009 12:25:02 +0000 http://www.3cx.com/blog/?p=450#comment-1419 [...] Weiterführende Informationen, ein Handbuch und die Beta-Version finden Sie hier. [...] [...] Weiterführende Informationen, ein Handbuch und die Beta-Version finden Sie hier. [...]

]]> By: JohnCz http://www.3cx.com/blog/releases/3cx-voice-application-designer-vad-is-here/comment-page-1/#comment-1405 JohnCz Mon, 03 Aug 2009 22:11:24 +0000 http://www.3cx.com/blog/?p=450#comment-1405 Call center managers are going to love this. I quickly parsed the manual and I'm impressed with the feature set and ease of use. One small enhancement you may want to consider in future release is to provide some way to pass 3CX Assistant a custom value from the voice application. For example, if the user entered an account number, I'd like to be easily have 3CX Assistant to be able to pass that value to CRM application. It would make for a much more robust CRM integration than relying on phone number lookup. In any case, this is great addition to your product lineup. Call center managers are going to love this. I quickly parsed the manual and I’m impressed with the feature set and ease of use. One small enhancement you may want to consider in future release is to provide some way to pass 3CX Assistant a custom value from the voice application. For example, if the user entered an account number, I’d like to be easily have 3CX Assistant to be able to pass that value to CRM application. It would make for a much more robust CRM integration than relying on phone number lookup. In any case, this is great addition to your product lineup.

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