Free BLF Expansion module for all 3CX v14 users!

Want a nice BLF Expansion module on your desk? What costs $100 and up on an IP Phone, has just been added free to all 3CX v14 clients. With the virtual BLF Expansion module screen, you can quickly see the status of your colleagues, and make one click transfers! Click on the arrow in the main 3CXPhone screen to expand the BLF screen. Functions at a glance:

  • Page through BLFs using the arrows at the bottom
  • See Collegue status: Green-Available, Orange-Away, Red-Business Trip, Light Green-Lunch, Red with white line-DND, Busy-Yellow, Unregistered-Grey
  • To one click transfer a call
    • When on a call, simply click on the BLF of the person you want to transfer to and hang up.
  • For attended transfer, wait until call connects and introduce caller

blf expansion module screenshot blf expansion module on phone

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  1. When i try to make an attended transfer, the call is automatically transfered, the instance the reciever picks up the phone?

    November 11, 2015 at 1:21 pm
    • Charalambos Eleftheriou

      @Kasper, thanks for the question. Please see this guide on how to make an attended transfer from 3CXPhone for Windows http://www.3cx.com/user-manual/transfer/.

      November 11, 2015 at 5:01 pm
    • I know how to make an attended transfer the “normal” way.
      This is a post about the new BLF Sidecar, and i’m asking how to make attended transfers with the new BLF keys, not the old way.

      November 16, 2015 at 3:03 pm
    • Charalambos Eleftheriou

      Hi Kasper, Thanks for the question. Due to the limitation of these in page comments we are unable to offer direct support for issues that require investigation to resolve. Please contact your 3CX reseller/partner or distributor to open a ticket with our support team so that they can look into this for you.

      November 16, 2015 at 4:44 pm
  2. Paul Sayers

    Great function,

    Would be better if 3XCPhone has it’s own separate configuration. This way you could have totally different configs for desk phone and 3CXPhone

    November 11, 2015 at 3:06 pm
    • Craig

      I saw a comment somewhere that users could update their own in the future. I am not sure if that means they would be global phone/desktop or would allow a separate set of BLF’s.
      Perhaps an option for the user. Combined or Split BLF’s.
      Some people might want the same setup on both and not have to do double work to get it setup would be great.

      November 11, 2015 at 9:41 pm