3CX is pleased to announce the new Google Contacts plugin for the 3CX CRM Integration module. With this plugin, users can integrate 3CX Phone System with Google Contacts so that when they receive an inbound call the contact details are automatically retrieved from Google Contacts.
This new plugin retrieves contact information from Google Contacts, shows the contact details in a screen pop-up, opens the contact record in Google Contacts, creates a new contact if the inbound caller is not found, and saves the call information in the contact’s notes.
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Users of other CRM applications can integrate 3CX Phone System Pro with their CRM via the 3CX API.