Get Your Hands on the New 3CX iOS Client!

Download the new iOS and Mac clients for 3CX Phone System v14.Following the technical preview of 3CX Phone System v14, Apple has approved our new 3CXPhone client for 3CX Phone System v14. One of the coolest new features of the new iOS client is that it basically works almost like a regular GSM call. What does that mean? The client fully supports Apple’s new VoIP Push (requires iOS 8.1) which wakes up the phone & 3CXPhone when a call is coming in, so that you can answer the call immediately. This also consumes less battery.

Answer calls directly from your lock screen! Don’t waste time trying to unlock your phone in order to answer a call. Just swipe the screen and answer! Your incoming 3CXPhone calls also ring like a regular phone call too.

3CXPhone for iOS is a complete rewrite that drastically improves our support for iPhones and iPads:

  • Completely new SIP engine
  • INTEGRATED TUNNEL
  • Starts up much faster
  • Auto detects location – No need to set out of office or in office
  • Wakes up phone and allows immediate pick up of call
  • Improved PUSH support – using Apple VoIP Push, 3CX PUSH messages get priority over others.
  • Drastically reduced battery usage
  • Improved reliability and sound quality
  • Inclusion of new call history in the clients
  • Ability to send welcome email from client
  • Unsupported message if a v14 client talks to a v12 PBX
  • Removed DND Button
  • Profiles now are named Available, Away Do Not Disturb, Lunch, Business Trip
  • Easier to provision using 1 FQDN

Download links

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  1. “Unsupported message if a v14 client talks to a v12 PBX”

    Will this version of the iOS app work with current v12.5 systems or does the customer need to be running v14 preview?

    July 2, 2015 at 11:26 am
    • Charalambos Eleftheriou

      Hi Justin, That is correct, 3CXPhone v14 for iOS requires v14 of 3CX Phone System.

      July 2, 2015 at 12:19 pm
    • Hadi

      Hi,
      v14 has not been released yet,
      so how come 3CXPhone v14 is released?
      It means that the soft phone is not gonna function…

      July 2, 2015 at 6:21 pm
    • Charalambos Eleftheriou

      Hi Hadi, You can install v14 of 3CXPhone for iOS in parallel with v12 and run both on the same device.

      July 3, 2015 at 9:03 am
    • complex1

      So if I understand it well, the users of version 12 and 12.5 are abandoned?
      Not even an update for this version of the 3CXPhone?

      July 2, 2015 at 9:46 pm
    • Charalambos Eleftheriou

      Hi, there is also a V14 of 3CXPhone for Windows.

      July 3, 2015 at 7:07 am
  2. Alex

    Please tell me that also messages will have push. In 12.5 it’s so useless to have the client on the phone if you cannot receive messages from coleagues.

    July 2, 2015 at 1:58 pm
  3. THANKS 3CX, It works like a charme :-)

    /Jesper

    July 2, 2015 at 5:52 pm
  4. Mark Slater

    Works great, big improvement having the tunnel built into the App. Anyone connecting their iPhone over wifi not receiving push notification when the phone is locked make sure your firewall is allowing out the following TCP ports 2195,2196,5223 you can restrict these to Apple’s public IP range 17.0.0.0/8 (can’t believe Apple managed to bag 16 millon public IP’s when our company has to jump through hoops to get an extra 254).

    July 2, 2015 at 7:08 pm
  5. Orlin Shopov

    Very good !

    May be only interface appearance should be optimized for new iPhones with large screens, looks a little bit rough on higher resolution displays

    July 3, 2015 at 10:29 am
  6. There also feature auto-answer ?
    Tnx

    July 4, 2015 at 12:24 am
    • Hi Bruno
      No, on purpose there is no auto-answer feature, to avoid making the phone an “audio spy”.

      July 4, 2015 at 10:16 am
    • Tnx soo much Vali

      July 6, 2015 at 10:26 pm
    • Sorry Vali , but auto-answer with one-way audio , when call go on phone it active speaker and active Mute automatically . user deactive Mute if it want answer with bidirectional audio.
      This solution is good for simple PTT solution .

      July 6, 2015 at 10:31 pm
  7. Antoine

    It do not work for me.
    Do I have to send me back the file 3cxconfig for my iphone6 ? After clicked on this my 3cxconfig, 3CS V14 tell me that it is only works on v14 but it is a v14…
    Please help

    July 6, 2015 at 5:58 pm
    • Charalambos Eleftheriou

      Hi Antoine, which version of 3CX Phone System are you using? If v12.5 then 3CXPhone for iOS v14 will not work.

      July 7, 2015 at 7:18 am
    • Peter Bak

      Hi Charalambos
      Our company has implementet 3CX phone system last year, but we have not yet tried to use 3CX phone. I was going to send a mail out to my users with guide to install 3CX and VPN tunnel. Is that not posible at the moment ? the next 4 weeks are the only weeks that we have use for 3CX phone (holiday)
      Where can i download the tunnel app for Iphone ? (we use mostly iphone 4 and 4s)

      July 7, 2015 at 3:16 pm
    • Charalambos Eleftheriou

      Hi Peter, This article refers to 3CXPhone for iOS v14 which has the tunnel app built in. Although for this to work it requires 3CX Phone System v14. Also you will need to have iPhone 4s and above with iOS 8 installed. If you want to use 3CX Phone System v12.5 with 3CXPhone for iOS v12 then you can download the clients from the Apple App store. The Tunnel App for v12 has now been removed and is no longer available. We suggest you wait a little longer for the official release of 3CX Phone System v14 so you can upgrade your current PBX then download v14 to the supported iOS devices.

      July 7, 2015 at 3:35 pm