3CX Hotel Module for 3CX Phone System 11 Released

3CX Hotel Module Version 10 Released3CX is pleased to announce the release of the 3CX Hotel Module which is designed to work with 3CX Phone System 11. Once installed, it turns 3CX Phone System into a fully featured Hotel PBX. The module adds:

  • Check In/Check Out
  • Wake-up Call Functionality
  • Maid Status Codes
  • Mini-bar Codes
  • Billing and more

Optionally, the 3CX Hotel Module can integrate with popular PMS / Hotel Management software like Micros Fidelio, or other PMS software that use the Mitel protocol.

Download 3CX Hotel Module

Download the 3CX Hotel Module.

Download the 3CX Hotel Module Manual.


  • New: Ability to grant access to the 3CX Hotel Module Management Console to other users by enabling the option in the 3CX Management Console > Edit Extensions > Other tab > Allow 3CX Hotel Module Access.
  • New: Granular access to 3CX Hotel Module – users that are allowed to login will not be allowed to view the configuration and license pages of the 3CX Hotel Module. Only the administrator can view these pages.
  • Added: When an extension group is enabled, those extensions will be visible in the 3CX Hotel Module All Rooms section.
  • Fixed: Language selection bug in login screen.
  • Fixed: Wake up call IVR and maid codes / mini bar service IVR will not show IVR’s that cannot be used for these functions in order to minimize errors.
  • Fixed: Dial code validation checks to minimize errors.
  • Fixed: Exception in 3CX Hotel Module when service is stopped or restarted.
  • Fixed: When an extension is deleted, any associated wake up calls will also be cancelled.
  • Fixed: Exception when deleting wakeup call digital receptionists.
  • Fixed: Validation check when Maid codes are added without configuring a digital receptionist.
  • Fixed: Increased size of call information column when cost report is generated so the dialed number is seen in full.
  • Fixed: Progress bar in 3CX Hotel Module Web interface was loading very often.
  • Fixed: Duplicate extensions showing as available rooms.
  • Fixed: 3CX Hotel Module setting 3CX Phone System to free or vice versa.

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  1. Mitch

    Any update on the 3CX version 11 Multi Tenant? I’ve got several people in my sales department that hound me on a regular basis for the block outgoing Caller ID dialcode.

    September 22, 2012 at 12:58 am
    • @Mitch – coming soon. Should be out by the end of September.

      September 22, 2012 at 5:13 pm
  2. What about the instructions for upgrading existing installations? The current installs are still using 3CX V10 as V11 was not compatible with the hotel module. My take is to do a backup of V10, then uninstall all to include the hotel and then install V11, do a restore and finally load the new hotel module in. Is this correct?


    September 22, 2012 at 10:31 pm
    • @ Larry – Instructions are as follows
      A) Make sure you are on the latest version of Version 10.
      B) Take a backup of Version 10
      C) Login to the hotel module and click on save configuration button. (This will backup the dial codes to a file 3cxHotelConfFile.xml)
      D) Uninstall 3CX Hotel Module
      E) Uninstall 3CX Phone System (do not leave temp files on the system)
      F) Install 3CX Phone System Version 11 – Restore the backup from the wizard
      G) Install 3CX Hotel Module
      F) Go to the following location C:\ProgramData\HotelModule\Bin and paste the file 3cxHotelConfFile.xml in there
      G) Activate the 3CX Hotel Module license.

      Services will be restarted – and everything should be OK after this.

      We Make sure that this procedure is in the manual.

      September 23, 2012 at 11:50 pm
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  4. Nick –


    Nice work.


    September 23, 2012 at 11:58 pm
  5. Mitch

    Thanks Nick, looking forward to it!

    September 27, 2012 at 9:59 pm
  6. bonjour

    quand pensez-vous que la version française pour le module hotel viendra !?
    merci de votre réponse

    October 11, 2012 at 2:41 pm
    • @Michael – 3CX Hotel module is fully translatable. You can open an ini file and start translating.

      October 11, 2012 at 2:48 pm