3CX Phone System V14 Virtual PBX Ready for Trial!

Try out 3CX's Virtual PBX Trial for free todayAs per our technical preview, 3CX Phone System v14 is cloud ready and perfectly suited for hosting 3CX Phone System as a Virtual PBX.

And of course we just had to put this promise to the test and setup our own hosted PBX environment, with 1000 Virtual PBX instances now awaiting to be tried and tested!

As these are technical preview instances, we will be deleting and reprovisioning these instances by Tuesday 30th of June. You must take a backup of your configuration before that date so you can restore them on a new instance on 1st of July.

It’s easy to host 3CX Phone System for customers with 3CX Phone System v14. Read more here. For detailed setup instructions follow section 8 of the admin manual. To get started with your Virtual PBX, read our Getting Started Document.

Signup for your Virtual PBX Trial.

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  1. Thomas

    Could not resolve the hostname from the cloud pbx


    ping pbx.3cx.eu
    Ping request could not find host pbx.3cx.eu. Please check the name and try again

    June 22, 2015 at 5:11 pm
    • Just wait 30 min until the new domain will be cached at your DNS server.

      June 22, 2015 at 5:38 pm
  2. Using 3CX tunnel seems mandatory, no RTP packets transmitted otherwise, both for extension and for SIP trunk (I’ve created an extension in existing 3CX, registered as VoIP provider into trial 3CX instance).

    I’m testing with hardware phone as well, but if above is true, shall this mean a PI raspberry will be required phone to work ? STUN seems not doing the job (in my case: my_domain.pbx.3cx.eu:12060)

    June 23, 2015 at 1:18 am
    • Stefan Walther

      Hey Orlin,

      I have check your stun server and it is answering.

      Server eXXXXXX.pbx.3cx.eu:12060

      Nat with Independend Mapping and Independent Filter – VoIP will work with STUN
      Preserves port number
      Does not supports hairpin of media
      Public IP address: XXX.XXX.XXX.XXX

      Check if your Firewall runs SIP ALG or Contact our tech. support team so we have a look together

      June 23, 2015 at 10:24 am
    • Stefan

      Hey Orlin,

      indeed, we could eliminate today an issue with STUN clients audio delivery. Give it another shot. Audio should flow now as expected.

      June 23, 2015 at 5:58 pm
    • Seems OK now.

      June 23, 2015 at 11:08 pm
  3. Bailey

    URL seem to offline?

    I cannot access both https: //tXXXXXXXX.pbx.3cx.asia? and the web meeting one (tXXXXXXXX.3cx.asia)

    was working up until 2hrs ago

    June 23, 2015 at 4:18 am
    • Stefan

      Hey Bailey,

      we just add some POTs to our route right now to lower the latency to some major Asian cities.
      I hope the links will be up within the next 30 minutes again!

      June 23, 2015 at 10:27 am
    • Bailey


      Can I get the link re-send?


      June 24, 2015 at 7:38 am
    • You need the hole welcome e-mail again?
      The link only has a type you have posted (asia instead of aisa) followed by /management.
      (best not to post your URL publicly) I have edited your post

      June 24, 2015 at 11:15 am
    • Bailey

      Hi Stefan

      I seem to have misplaced the welcome email, could I get one re-sent?


      June 24, 2015 at 11:29 pm
  4. A couple of things:
    When you install, you can not add any special characters for Admin password, or Mail account Password. If you does this, creating of DB Is failing.

    In the final release, will v12.5 clients be able to connect, and do automatically upgrade to v14?

    We are almost done upgrading all of our customers from v11 to v12.5 (Manually removing myphone on all clients, installing 3cxPhone after) – If we have to visit every customer again, it will be a major draw back from getting customers upgraded

    July 2, 2015 at 11:00 am
    • Charalambos Eleftheriou

      Hi Kasper, 3CXPhone clients for Windows and Mac will upgrade and provision automatically to v14, so no need to worry. Also to the answer your comment about passwords use only numbers, text or a mixture of both but do not use any special characters.

      July 2, 2015 at 12:03 pm
    • Charalambos Eleftheriou

      Hi again Kasper, special characters are accepted. There actually shouldn’t be a problem. Try again and let us know.

      July 2, 2015 at 10:13 pm